Bought a new Harvey Minimax M3 water softener from Sandy's, and Jack couldn't have been more helpful. I installed the softener myself with advice from Jack on pipes and fittings. The item was delive... See more
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Our 16 year old water softener finally needed replacing after failing. Jason was our installation engineer and he was brilliant, recommending the best replacement and gearing for our property. We mana... See more
Hi, excellent customer service, good price for the salt, good location easy access. I always ordered my salt from Harvey’s Water softeners but not no more. Plus the other bonus is the salt blocks com... See more
My experience with Sandy's Salt & Softeners Ltd was excellent. Jack was extremely helpful and flexible sorting out what I needed and a date for the installation. (It was the end of 10 months building... See more
Company details
- #5 of 19 best companies in Water softening equipment supplier
Information provided by various external sources
Sandy's are experts in servicing, repair and installation of quality water softeners and drinking water filters. We are a family-run business with over 12 years experience based in West Sussex.
Contact info
Unit 2B, Littlehampton Marina, Ferry Road, BN17 5DS, Littlehampton, United Kingdom
- 01243 860808
- mail@s-s-s.biz
- s-s-s.biz
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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People also looked at
Delivered promptly.
Excellent service
Excellent service, easy collection, simple to order salt replenishment.
Highly recommended.
Salt Order
Hi, excellent customer service, good price for the salt, good location easy access. I always ordered my salt from Harvey’s Water softeners but not no more. Plus the other bonus is the salt blocks come undamaged especially when you pick them up yourself.
Regards Martin
Sandy's salt & softners did a great job…
Sandy's salt & softners did a great job revitalising our rather tired old water softner. They answered all our questions and a fully functioning softner was back with us within a few days of sending it off - excellent service from a friendly family run company!
Really helpful with my order and advice…
Really helpful with my order and advice on a Quooker tap
Easy to order and very prompt delivery.
The usual great service
The usual great service - quick and efficient and really good value.
Excellent service and delivery
Excellent service and delivery - on ordering we were able to leave a message stating a safe delivery point.
First class service
First class service easy to find best price around easy to order online friendly staff
Good Friendly service
Excellent service
Great service
Great service from first appointment, fitting of device and supply of salt
Friendly prompt service !👍
Reliable, quick and good price
Reliable, quick delivery and good price. Not much to say about salt
Cheapest way to buy block salt
Cheapest way to buy block salt despite weight and postage. Always deliver as stated, gets the heavy salt straight to your door when you need a top up.
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