Quick and efficient feedback on my questions. Even went so far to double check something that i have missed. Really appreciated the assistance.
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Review summary
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very easy to get a quote and do a booking. to receive a discount is always welcome
1. Correspondence and feedback on my booking was almost immediate 2. Follow up and reminders to confirm my booking 3. Transparency and a detailed description of my booking made so I know what I ca... See more
Company replied
Excellent service. As soon as our dates opened up I was sent a quote and was able to confirm our booking. Cannot thank Stefani enough
Company replied
Company details
Written by the company
It's easy with SA-Venues.com. Our online travel guide gets you from A to B anywhere in South Africa. No fuss, no booking fees, simply deal directly with the venue. SA-Venues.com offers the choice of a huge variety of hotels and accommodation in South Africa. Find safaris and tours, and travel packages, for all budgets, all in one place. Whether you want luxury five star Cape Town hotels or an apartment in Pretoria, you'll find it here. Our accommodation options include everything from small hotels in South Africa through game lodges, inns, guest houses, B&Bs to self catering accommodation, caravan parks, guest farms, houseboats, camping sites and bush escapes. You'll find we've included the secluded and less obvious options too, like environmentally friendly getaways, spas, and pet-friendly and child-friendly locations. Everything you need to know about where you're going - 'must see' attractions, day tours, beaches, South Africa's 8 World Heritage sites, game and nature reserves, national parks, famous landmarks, national botanical gardens, wine estates, 18-hole golf courses
Contact info
P.O. Box 2523, Clareinch, 7740, Cape Town, South Africa
- +27 (0)21 797-1134
- bookings@sa-venues.com
- sa-venues.com
4.6
Excellent
349 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Place was dead place
Place was a dead place. We didn’t even find a receptionist. Nothing I need my refund
2 August 2025
Reply from SA-Venues.com
Dear Mpumelelo
I'm so sorry about your experience. We have had bookings for that property before without incident and it has never had a bad review. We have suspended the property's listing pending our investigation.
You have also been refunded in full. Please check your email for the refund receipt.
Kind regards
Stefani
SA-Venues.com
Site was easy to navigate & received a…
Site was easy to navigate & received a quick response via e-mail. Payment was relatively easy, even though my 1st attempt to pay via my AMEX card did not go through. Would recommend that this option not be available to venues not accepting an AMEX Card.
1 August 2025
Reply from SA-Venues.com
Thanks for the feedback Heather. We usually accept the payments on the properties behalf, and can accept Amex. We do have strict security verification on all credit card payments, so perhaps that was the issue. I know that Amex business cards do not have 3D secure verification. Is your card a business card perhaps?
Easy Professional booking process
Easy Professional booking process. Quick response to my queries.
1 August 2025
Reply from SA-Venues.com
Thanks for sharing your experience Leon.
Reply from SA-Venues.com
Great to hear, Lita.
Reply from SA-Venues.com
Thanks Julian :)
Booking app
I think the experience would be easier/better if you guys had a booking app instead of having to use the web. However the overall experience was good.
3 July 2025
Reply from SA-Venues.com
Thanks for your input Ayanda. It's definitely something we're talking about.
Reply from SA-Venues.com
Sure it will be Marie. We look forward to receiving your accommodation review after your stay.
Hassle free
Everything is made simple. The description and photos of the accommodation are clear. I have different options for payment.
4 July 2025
Reply from SA-Venues.com
Thank you for leaving your review!
Reply from SA-Venues.com
Glad to hear we met your needs :)
SA Venues found us a gem
SA Venues found us a place with the perfect location and accurate details.
10 June 2025
Reply from SA-Venues.com
So glad to hear!
Quick and simple
Quick and simple. I cancelled two other bookings as there were so many steps to complete
10 June 2025
Reply from SA-Venues.com
Hi Debbie, glad you found our booking process more simple than others. Always happy to hear constuctive feedback though, so if you have any suggestions ...
Reply from SA-Venues.com
Thanks so much for your comments Christine :)
The booking was confirmed and payment…
The booking was confirmed and payment was made to the accommodation timeously. They even followed up on the date as I booked a week earlier, they remind you of booking a date closer. I forgot my bag after leaving the accommodation, they made an effort to ensure that I receive the handbag back.
12 May 2025
Reply from SA-Venues.com
Thanks for leaving your review Lungani. We want our guests to have the best possible experience and are always available to help.
Reply from SA-Venues.com
Glad to hear it Bonolo. Thanks for sharing your experience.
Reply from SA-Venues.com
So glad to hear it 😀
Reply from SA-Venues.com
Thanks for your review.
Reply from SA-Venues.com
Glad to hear that Eldrick!
Have not stayed there yet only just…
Have not stayed there yet only just made booking. This seems like a great hotel and we look forward to staying there in June😊
7 May 2025
Reply from SA-Venues.com
Hope you'll have a lovely stay at the hotel you've chosen :)
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