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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the booking process as easy and efficient, appreciating the quick responses and helpful communication throughout. Many people found the service prompt and professional, making their overall experience smooth and pleasant from quotation to final booking. However, some customers also noted issues with the website, specifically mentioning problems accessing the dashboard. A few other people felt that the website could be improved with features like the ability to flag sites for later viewing.

What people talk about most

Booking process

Consumers find the booking process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Response time

Customers had positive experiences with response times. Many reviewers were impressed with the prompt service... See more

Service

Customers consistently note positive experiences with service. Reviewers were impressed with the prompt... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the platform easy to use and book,... See more

Website

Users describe ambiguous interactions with the website. Some customers found the site easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and efficient feedback on my questions. Even went so far to double check something that i have missed. Really appreciated the assistance.

Rated 5 out of 5 stars

1. Correspondence and feedback on my booking was almost immediate 2. Follow up and reminders to confirm my booking 3. Transparency and a detailed description of my booking made so I know what I ca... See more

Company replied

Rated 5 out of 5 stars

Excellent service. As soon as our dates opened up I was sent a quote and was able to confirm our booking. Cannot thank Stefani enough

Company replied


Company details

  1. Holiday accommodation service

Written by the company

It's easy with SA-Venues.com. Our online travel guide gets you from A to B anywhere in South Africa. No fuss, no booking fees, simply deal directly with the venue. SA-Venues.com offers the choice of a huge variety of hotels and accommodation in South Africa. Find safaris and tours, and travel packages, for all budgets, all in one place. Whether you want luxury five star Cape Town hotels or an apartment in Pretoria, you'll find it here. Our accommodation options include everything from small hotels in South Africa through game lodges, inns, guest houses, B&Bs to self catering accommodation, caravan parks, guest farms, houseboats, camping sites and bush escapes. You'll find we've included the secluded and less obvious options too, like environmentally friendly getaways, spas, and pet-friendly and child-friendly locations. Everything you need to know about where you're going - 'must see' attractions, day tours, beaches, South Africa's 8 World Heritage sites, game and nature reserves, national parks, famous landmarks, national botanical gardens, wine estates, 18-hole golf courses


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

349 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick and simple booking and payment

Quick and simple booking and payment . Our host, George, was helpful with a personal touch. We enjoyed our stay. The decor need some updating, but the place was spotless.

1 May 2025
SA-Venues.com logo

Reply from SA-Venues.com

We'll pass on your comments re the decor to Clarens Golf Villa 155. Glad our site make the booking process easy. That's what we aim to do.

Rated 5 out of 5 stars

The staff was extremely friendly and…

The staff was extremely friendly and passionate about serving their guests. It's a home away from home. 🙌🙌🙌

4 April 2025
SA-Venues.com logo

Reply from SA-Venues.com

We'll pass on your comments to Bali on the Ridge Bed & Breakfast. Glad to hear you had a great time!

Rated 4 out of 5 stars

Birthday in Hluhluwe

From the moment I made an inquiry I received a quote within minutes.I was also prompted over two days as to the expiry of the discounted quote I got.Have booked and paid and look forward to the trip.Have had rave reviews from friends.

7 March 2025
SA-Venues.com logo

Reply from SA-Venues.com

Thanks for your review Peter. Hope you have the best time.

Rated 5 out of 5 stars

Very quick

Very quick, transparent and seamless booking experience

4 March 2025
SA-Venues.com logo

Reply from SA-Venues.com

Thanks for your review Richard ☺️

Rated 5 out of 5 stars

Great user experience

Great user experience. Fast link, quick quotation received with alternative available venues identified.

4 March 2025
SA-Venues.com logo

Reply from SA-Venues.com

Thanks Ben!

Rated 5 out of 5 stars

Once again

Once again, SA-Venues is helping us efficiently to organize another wonderful stay in South Africa

3 February 2025
SA-Venues.com logo

Reply from SA-Venues.com

Always happy to assist. Sure you're going to have another fantastic holiday!

Rated 5 out of 5 stars

Quick response

Quick response! Although not all my questions where answered.

6 February 2025
SA-Venues.com logo

Reply from SA-Venues.com

Dear Ebel

Please can you let me know which question wasn't answered. When I check the booking correspondence it looks like the property has responded to all questions, but we're happy to follow up with them if something still needs to be addressed. Please let us know at bookings@sa-venues.com

Kind regards
Stefani
SA-Venues.com

Rated 4 out of 5 stars

Fynbos

Was easy to book as you could immediately see if the place was available or not on the calendar, not like other places that use a certain booking site. It will show as available on the place calendar, but then the booking site say unavailable.

4 February 2025
SA-Venues.com logo

Reply from SA-Venues.com

Thanks for your review Rohzanne!

Rated 5 out of 5 stars

Excellent prices and easy booking

Excellent prices and easy booking! When compared to other websites SA-Venues prices are almost without fail the best with frequent specials and deals. What a joy!!

3 February 2025
SA-Venues.com logo

Reply from SA-Venues.com

Thanks Zara!

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