SabersPro Reviews 1,448

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 590 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and impressive appearance, often exceeding expectations. Many people highlight the excellent customer service, describing it as responsive, helpful, and making them feel valued. The delivery service is frequently mentioned as timely and efficient, with products arriving well-packaged and often sooner than anticipated. The overall user experience, from ordering to enjoying the product, is described as smooth and satisfying. However, some customers also noted issues with delivery delays and, in a few instances, received products that were faulty or stopped working shortly after arrival. A small number of people also experienced difficulties with customer service becoming unresponsive when trying to resolve these issues, and some found the product instructions unclear or the controls difficult to master.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality, durability, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing blades,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick shipping and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the products easy to handle,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My son was elated when he got his Anakin and duelist sabers for Christmas. The sabers are high quality and SabersPro stands behind their products. We had an issue with one of the sabers, but custom... See more

Company replied

Rated 5 out of 5 stars

Just ordered a Luke ev6...this company has superior customer service.I dealt with another company and their customer service was non-existent even though they provided contact info....I e mailed 17 ti... See more

Company replied

Rated 5 out of 5 stars

Purchased this lightsaber as a gift for my boyfriend for May 4th, and he has been OBSESSED! He absolutely loves it. The lights, sounds, interactive qualities, and paired app have all been fantastic! W... See more

Company replied

Rated 5 out of 5 stars

We ordered three sabers using one of their deals. The sabers are very high quality and cool, they are way beyond the level of a toy, and also seem durable. We are very happy with our purchase and woul... See more

Company replied


Company details

  1. Hobby shop

Written by the company

SabersPro is a leading lightsaber company trusted by more than 70,000 customers worldwide. We have one of the biggest and most unique saber collections featuring sabers for different budgets and purposes. You can find plenty of choices whether you are looking for a dueling, cosplay, replica or custom lightsaber. Our lightsabers feature multiple colors, so you can choose your allegiance at the press of a button. Not only all the sabers can change blade colors, but they also come packed with motion sensitive sound and blade effects. Combined with intricate and detailed hilt designs our sabers make for some of the most realistic experiences possible on the market. We aim to make the lightsaber buying experience the best one around. We start by implementing the most secure online checkout process available to us. We never store your full payment credentials in our database. Next we provide absolutely free shipping on all orders. In addition to that we also provide great return policy and warranty. Rest assured you can shop with a peace of mind.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Angeli worked diligently with my case

Angeli worked diligently with my case. The problem was fixed and my son is happy again.

2 April 2026
Unprompted review
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Reply from SabersPro

Amazing feedback. Thank you so much for giving us 5 stars!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Best In The Businesses

Top tier customer service and communication. I have bought a lot of lightsabers and accessories from SabersPro. They're one of the best companies in the business.

17 March 2026
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Reply from SabersPro

Thank you for being our customer and leaving us a wonderful 5-star review.

Best regards,
SabersPro Team

Rated 4 out of 5 stars

I absolutely love the saber that I got…

I absolutely love the saber that I got my only complaint is the box it came in was really thin and I could tell you UPS had to tape it multiple times throughout the delivery both the outer box and then the inner box were completely destroyed luckily the saber itself was not damaged at all. I am planning on ordering more at one point when I can afford it but hopefully next time I'll have a thicker box...

17 March 2026
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Reply from SabersPro

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

5 stars

Products look and sound great, they're well balanced, and are honestly more durable than they would seem based on how the blade is attached.

9 March 2026
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Reply from SabersPro

Thank you for the 5-star review! We’re here to serve you anytime.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

PEAK

Keep up the great work! The build quality is amazing and the sound effects are great! I love my new saber and will definitely be buying more in the future!

14 March 2026
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Reply from SabersPro

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Best regards,
SabersPro Team

Rated 1 out of 5 stars

I received my light saber with a…

I received my light saber with a missing piece and I reached out to support who then gave me a tracking confirmation which was either incorrect or my piece was shipped to a different state. Still trying to get this issue resolved.

6 March 2026
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Reply from SabersPro

Thank you for your feedback, and I’m really sorry for the delay.

Our team is already aware of the situation since you have an open case, and we’re doing our best to get this sorted out for you as quickly as possible.

We appreciate your patience and will keep you updated.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Good quality

Good quality, will buy again!

5 March 2026
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Reply from SabersPro

Amazing feedback. Thank you so much for giving us 5 stars!

Best regards,
SabersPro Team

Rated 4 out of 5 stars

Great Sabers!

My son was elated when he got his Anakin and duelist sabers for Christmas.
The sabers are high quality and SabersPro stands behind their products.
We had an issue with one of the sabers, but customer service was on it, and after some troubleshooting, the problem was resolved.
If you're in the market for an awesome saber, good technical support, and customer service, I highly recommend SabersPro.

26 December 2025
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Reply from SabersPro

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Satisfied

Saber was shipped the next day and arrived in under a week. Good quality. Feels solid in my hands. No fear of it breaking if I drop it while practicing.

4 March 2026
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Reply from SabersPro

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

THIS COMPANY IS THE BEST‼️

This company is hands down the best and I can’t wait to get more sabers from them! I have the Rey saber from this company and it’s one of my favorite sabers!!!!

6 February 2026
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Reply from SabersPro

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Nice quality as always

Nice quality as always. Love my ashoka sabers. Fast shipping. Great packaging

9 March 2026
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Reply from SabersPro

Amazing feedback. Thank you so much for giving us 5 stars!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Really good customer support

Really good customer support, if something goes wrong with the saber, the saber i got myself, felt high quality and is honestly sick!
Trustworthy!

21 March 2026
Unprompted review
SabersPro logo

Reply from SabersPro

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

This was a great company to work with

This was a great company to work with. After trying to secure a large quantity from Disney direct we were scrambling but were able to work with you to make it work. You were great with follow up on the tracking to ensure they arrive on time! Thanks!

3 March 2026
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Reply from SabersPro

Hi Sara, it was a pleasure working with you as well. I hope your event was successful and there were many new, happy Jedi and Sith.

Rated 5 out of 5 stars

Problem solvers

Customer service was amazing verry responsive staff and helpful exchanges even when my purchase has a problem with the product

25 February 2026
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Reply from SabersPro

Thank you for being our customer and leaving us a wonderful 5-star review.

Best regards,
SabersPro Team

Rated 1 out of 5 stars

Communication, product selection good. Shipping not so much.

Communication and product selection were great. I am unfortunately giving one star because product processing and shipping was woefully deficit. I ordered and estimate was to arrive two weeks. Due date came and went and I reached out to inquire about order. Realized order was not even shipped. I wanted the product for a event and now it would not get delivered till after date. Shipping order processing needs to improve. Communication with seller was good otherwise and I had wished the order processing had matched communications.

25 February 2026
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Reply from SabersPro

Thank you for your feedback. We’re glad you had a good experience with our communication and product selection, and we’re very sorry for the delay in processing and shipping.

We understand how important timing was for your event, and we apologize for the inconvenience. We’re actively working on improving our fulfillment timelines to prevent this from happening again.

If there’s anything we can do to make this right, please feel free to reach out.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Very attentive.

I had an issue with a blade and there was zero hesitation to help me. Very pleased. I will be purchasing more sabers in the future.

28 February 2026
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Reply from SabersPro

Amazing feedback. Thank you so much for giving us 5 stars!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

It is the third saber of SabersPro

It is the third saber of SabersPro. What's to say? Perfect! I love your sabers. The replicas are all like in the cinema. The sounds are outstanding good. They are worth every penny! Thanks so much again.

28 February 2026
SabersPro logo

Reply from SabersPro

Thank you for being our customer and leaving us a wonderful 5-star review.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Fantastic lightsaber as always EXCEPT…

Fantastic lightsaber as always EXCEPT for one minor gripe. The Pixel Blade is 7/8ths of an inch. I did not know this as SabersPro does not list the sizes of ANY of their blades on any given product page for their lightsabers. You might think that's nit-picking, but if you have any kind/brand of lightsaber with a 1" blade, you will notice this difference in diameter immediately.

Given that the Obi Wan EE lightsaber employs a 7/8" blade and NOT a 1" blade, this means you cannot use a HEX Ultra-Bright Pixel Blade w this lightsaberm as they are always a 1" blade. It's not a bad thing, I just wish I knew this before-hand. Other than that, it's a terrific saber with loads of charm and looks fantastic. Great hilt design (without the ignition brick), clean, simple and elegant. Recommended.

Once again, the team at Saberspro is always professional as well as helpful with customer service that is second to none. This has always been and my go-to saber company, and it always will be. Saberspro is simply awesome.

5*****/5*****

Thank you Saberspro!

12 February 2026
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Reply from SabersPro

Hey, and thanks for your awesome review.
We do specify the diameter in the description, but I understand it may not be easy to notice.

The 7/8" diameter is for more of a screen accurate look. However, the majority of our sabers have 1" blades.

Thanks again for your purchase and feedback.

Rated 4 out of 5 stars

The sabers are amazing having a little…

The sabers are amazing having a little trouble with the Vader gesture controls but the look and feel amazing

25 February 2026
SabersPro logo

Reply from SabersPro

We really appreciate you sharing your review of our service. Thank you!

Best regards,
SabersPro Team

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