Got a mystery box pack and managed to damage two of the cores during assembly. The company shipped out replacements without charge in reasonably good time, and were open and clear in communication.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Overview of my experience: Ordered the First Steps lightsaber, while tracking was very vague, I received it within 3 weeks and was very happy with it despite one issue, the motion sensor was too sens... See more
The saber is good quality, but the shipping process and customer service is a bit of a hassle. I asked what safety features are included with the battery/charging (if a protection circuit was part of... See more
I just wish they'd used FedEx or something instead of Canada post cause how can the website say 3 business days if Canada post are on strike, maybe don't state 3 business days if you're using Canada p... See more
Company details
Written by the company
The best lightsabers in the Galaxy! When I got my first saber I thought it was just way too cool to be kept for myself and wanted to see how I could share it with others. Thus, Saber X is born. A Canadian based business making their way through the universe one Star Wars experience at a time. I truly hope you love our sabers as much as we do, we certainly love sharing them with you!
Contact info
4710 Rue St. Ambroise Suite 301, H4C 2C7, Montreal, Canada
- 1-877-346-9936
- info@saberx.ca
- saberx.ca
3.8
Great
154 reviews
Replied to 58% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great movie-accurate item.
I was very happy with the movie-accurate quality of the saber I purchased. A worthy addition to my collection, it is.
7 May 2025
I absolutely love my Count Dooku Saber
I absolutely love my Count Dooku Lightsaber!!!!!. Everything was perfect from the purchase to the delivery of the saber. There were no loose pieces and I received the saber fairly quickly after ordering it. I highly recommend this store to anyone interested in an authentic replica of your favorite Jedi or with. Thank you SaberX for a fine addition to my collection.
16 May 2025
Unprompted review
Happy with OBI-3!
OBI-3 arrived as advertised, in fact it came with a case I was not expecting. Staff was very helpful during communications. Shipment came from Canada, took a week to Eastern Canada (DHL express)
17 April 2025
Very happy with my order
Very happy with my order. I got two sabers for my kids, and one for me, plus a robe. The sabers are gorgeous and sturdy. From the app you can connect to them to customize the color, settings, or even fully two the sound files of you really wanted to. The blades are removable which is great for cosplay, and means if they were to break it can just order replacements. Now I just need to teach my 5 year old not to hit her sister in the face...
3 April 2025
i really love the lightsaber thank you…
i really love the lightsaber thank you there is just one thing is that some of the controls are very complicated.
but that is it. thank you
28 February 2025
Reply from Saberx
Hello there, thanks for sharing your review of your purchase! We are stoked to hear you love your saber and do understand that the technology is quite advanced and has many features. Have you tried using the Bluetooth application to control your saber with your phone? It makes controling the saber extremely easy and a lot of fun. Enjoy your new saber! MTFBWY
package preparation a bit slow
The lightsaber is very great but the preparation of my order have been longer than the delivery itself.
28 February 2025
Reply from Saberx
We're glad to hear that you love your lightsaber! We appreciate your patience and understand that waiting for order preparation can be frustrating. We're always working to improve our processing times while ensuring each saber meets our quality standards. Your feedback helps us do better. MTFBWY
Had some delays with shipping but was…
Had some delays with shipping but was able to get ahold of Matt on the phone who was fantastic to deal with and was able to provide updates. Now that I have my saber I am blown away by the amazing build quality and can't wait to do some serious dueling!
14 February 2025
Unleashed
The sabre is very realistic and preforms extremely well. Saber X looks like they’re my new go-to for lightsabers!
17 February 2025
Light sabers are good had issues with shipping
Light sabers are good had questions sent as email and phone never got a reply. Tag on shipping was wrong and was big fight with delivery service over it.
19 January 2025
Reply from Saberx
We’re glad you’re happy with the lightsaber, but we’re sorry to hear about the shipping and communication issues. That’s definitely not the experience we want for our customers. We’re always working to improve our response times and shipping processes, and we appreciate your feedback. If there’s anything we can do to make it right, please reach out to us at support@saberx.ca and we will be happy to assist you! MTFBWY
Being able to meet with Matt and be…
Being able to meet with Matt and be guided through the different purchases options.
The only downside is the difficulty of communication that followed the purchase. These guys are not that easy to reach.
16 January 2025
It made it intact thank you :)
7 January 2025
I ordered the Sabre for my grandson on…
I ordered the Sabre for my grandson on December 2nd and still do not have it it was ordered after the CP strike. They tell me it was shipped with a 3rd party carrier and they can not help me because it is now with the carrier that is a Chinese company who I can’t connect with.
12 December 2024
10 out 10
10 out 10. It’s F#ing awesome” says my fiancée . Feel premium and look premium. He loves all the sounds, colours, usability and overall look. It’s his first lightsaber and he’s ecstatic. Not disappointed at all.
9 December 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.