I bought a course online from this company and they've taken it off of my account without telling me why and when I asked for help they're now ignoring my emails no matter how many times I ask them... See more
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I bought a course about two or more years ago called Neurogym and Ouroboros, authored by Victoria Zimenkova. I logged in today and can't access it anymore. I've reached out to both the author and Sacr... See more
I have purchased the oper your voice course with, Niya Anastasia Arkhangelskaya. This course goes straight to the point compared to other courses that talk more about the theory of singing, rather tha... See more
Company replied
Today, I practice resonance. It's amazing how we can modulate our voice tone simply by breathing and consciously expressing with lips movement. It's my first time, so I still feel the muscles contract... See more
Company replied
Company details
Written by the company
Online learning platform with video courses taught by leading experts on relevant topics.
Contact info
68 CIRCULAR ROAD #02-01 SINGAPORE, 049422, SINGAPORE, Singapore
- hello@sacrill.com
- sacrill.com
3.0
Average
80 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Transformative Immersion in the World of Brain Biohacking
Greetings from Mexico! My name is Ricardo M. and I am excited to share my experience with the Brain Biohacking course taught by the brilliant Victoria Zimenkova on the SACRILL platform. Simply put, this course deserves every single one of the 5 stars I can give it.
From the moment I entered this journey of self-improvement, I was captivated by the wisdom and passion of the instructor. Victoria Zimenkova not only masters the subject, but she also knows how to convey her knowledge in an engaging and easy-to-understand way, making each session truly enriching.
What struck me most was the depth and breadth of the content. From practical techniques to improve concentration and memory to advanced strategies to optimize cognitive performance, each lesson was carefully designed to unlock the hidden potential of my mind. Through scientifically backed methods and practical exercises, I was able to explore new frontiers of my mental capacity that I didn't even know existed.
Furthermore, I must highlight the quality of the SACRILL platform. The interface is intuitive and easy to navigate, making it easy to access course material anytime, anywhere. The combination of instructional videos, supplemental readings, and interactive exercises offers a complete and immersive learning experience that kept me engaged from start to finish.
In summary, Victoria Zimenkova's Brain Biohacking course at SACRILL not only met, but exceeded all my expectations. It has been a real eye-opener for me, and I am sure it will have a lasting impact on my personal and professional life. I highly recommend this course to anyone looking to unlock the full potential of their mind and improve their quality of life significantly.
Thank you, Victoria, and thank you SACRILL, for this transformative experience that I will never forget!
18 February 2024
Unprompted review
Reply from Sacrill
Hi, Ricardo!
Thank you for rating us 5 stars and for your review.
We're a very happy to hear that you liked the course by Victoria Zimenkova. Indeed, many viewers of this course say that the class let them unlock the capacities they were not aware of before.
Especially, we're delighted to know that you liked our Sacrill platform as well. We're trying our best to make it user-friendly, so I'm really glad that you found it easy to navigate. Satisfaction with the use of our platform is our top priority.
I wish you interesting and exciting studies! ✨
Best regards,
Lina Kohl
Customer Support Lead at Sacrill
too many still pictures instead of a…
too many still pictures instead of a instructional video. not happy
16 February 2024
Unprompted review
Reply from Sacrill
Hi, Teresa!
We're sorry that the course didn't live up to your expectations.
But rest assured, we are ready to meet you halfway. If you don't like the course, then please email us, I'm sure our friendly Support Team will be able to offer you a way out of your situation. The satisfaction of our customers is very important to us.
Unfortunately, I cannot see your surname here to check if you contacted us before, but I want to assure you that our Support team is always ready to help you. Please contact us directly on WhatsApp at https://wtsp.cc/16468143040 or email us at hello@sacrill.com.
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
Great exercices🙏 Simple but efficient❤️
16 February 2024
Unprompted review
Reply from Sacrill
Hi there!
Thank you for sharing your good experience with us 😊
We're really happy to know that you liked the class and exercises. We wish you interesting studies on our platform ✨
Lina Kohl,
Customer Support Lead of Sacrill
Discovering voice resonance
Today, I practice resonance. It's amazing how we can modulate our voice tone simply by breathing and consciously expressing with lips movement. It's my first time, so I still feel the muscles contraction in my face. As I practice closing my eyes to concentrate better, I feel the confidence kicking in... Worth trying- I recommend..
15 February 2024
Unprompted review
Reply from Sacrill
Hi, Shameemah!
Thank you for kind review and for rating us 5 stars.
I can see how diligent you are about taking the course! Thank you so much for describing your experience.
It's a pleasure to hear that you found the course useful. I hope, our platform and our courses will bring you only positive emotions. Your satisfaction with our service is very important to us ❤️
May you classes be interesting and joyful ✨
Best regards,
Lina Kohl
Customer Support Lead at Sacrill
A great start to a new journey.
This class was very explanatory and simple. I want to get some seeds, roast them, grind them, and start my ceremonies. There is so much potential in this class!
This class was very explanatory and… simple at the same time. However, there could be a bit more information about how to create the cacao brick, if the seeds need roasting or not from the start. But overall, it is pretty complete.
11 February 2024
Unprompted review
Reply from Sacrill
Hi, Sandra!
Thank you for your kind feedback.
We're really happy to know that you liked the course.
Indeed, we're trying to make our courses informative and simple at the same time, so anyone could easily start a class.
May your journey be joyful and fantastic! We wish you interesting studies on our platform ✨ ✨
Best regards,
Lina Kohl
Customer Support Lead at Sacrill
Satisfied
I took two courses during my one week subscription. Both of them were very interesting and with good quality. They offer interesting topics. The customer service contacted me via Whatsapp, first it was irritating, than it was actually very practical. Fadter answers than via email.
The price is reasonable but I couldn't afford, that's why I cancelled my subscription:(
11 February 2024
Unprompted review
Reply from Sacrill
Hi, Taguhi!
Thank you for your feedback.
We're glad to hear that you found our courses interesting.
We offer a trial subscription to give an opportunity to test our platform and check if there are some other courses that may suit you. So you can later buy only the courses that seem interesting for you, if you do not want to proceed with a subscription. Also, do not hesitate to contact our support team again, so we could give you 7 free days trial to test out our other courses
I'm also happy to hear that you had a good experience with our Customer Service.
In case of any questions, do not hesitate to contact us, we're here for you ✨
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
I love the courses
I did the course with peruquois and it was amazing, thanks for the opportunity
10 February 2024
Unprompted review
Reply from Sacrill
Hi, Maggie!
Thank you for your kind feedback.
We're really happy that you enjoyed the class.
I hope, our platform will bring you even more great emotions, as we have a wide range of different courses that also may suit you.
In case of any questions, do not hesitate to contact our Support team, we'll be glad to assist you.
Best regards,
Lina Kohl
Customer Support Lead at Sacrill
Absolute scam
Absolute scam. Paid for a class that seems to not exist. No info sent on how to access alleged class. Tried to get a refund and was sent to some site written in Russian. I had to cancel my credit card. Stay away
3 February 2024
Unprompted review
Reply from Sacrill
Hi Brandy,
I'm sorry that this situation happened.
Please contact us again directly on WhatsApp at https://wtsp.cc/16468143040 and we will immediately make a refund for you.
We want to improve your customer experience for the better.
I will be waiting for your request.
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
Amazing..enjoyed alot
3 February 2024
Unprompted review
Reply from Sacrill
Hi Azarakhsh!
That means a lot to our team! Thank you very much for your feedback and 5-star rating!
Enjoy your course!
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
Attention when purchasing something on sacrill!!
The courses are in low quality, it seems that tere are fake reviews, fake numbers of people who purchased the course and fake numbers of people watching. I purchased mana movement course for 19 dollars (have seen an add in instagram), which seems to be okay, but veeeery short for this price. I also got a paid subscription I never agreed to!! With this subscription I found not a single course worthy to watch. The courses are not informative, the video quality of the courses is extremely poor and some "trainers" look even a bit suspicious.
The subscription for the course is also not really refundable... While when you buy it, it's written that every purchase is refundable within 14 days after purchase. Just after you buy a course, you notice written in terms and conditions of refund that you can use this "refund" only for buying other courses on sacrill.
According to other customers reviews, there will be very probably problem with the cancellation/refund of "subscription" I never wished - so it's better to block the card I paid the course with...
Do not buy anything there, seems to be complete fraud!
26 January 2024
Unprompted review
Reply from Sacrill
Hi, Julia!
We're sorry to hear that you were not satisfied with our platform.
Indeed, we offer a trial subscription to all courses to our customers. This trial is optional, at the stage of the course purchase you can easily opt out of it and stay only with one course. Our trial offer is transparent and requires a consent from the client. It can be easily disabled in the settings or via our friendly Support team.
Unfortunately, I do not see any emails from you in our system. Also, I’ve checked your account and your trial subscription was successfully canceled, so there wasn’t any subscription payment on your account.
Besides, I must assure you that the people who bought our courses, left reviews and had a great experience with us are real.
Moreover, I would like to mention that we always make refunds according to our Refund Policy. It is our priority to ensure that everything is right between us and our customers.
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
Reply from Sacrill
Hi, Aliya!
We're sorry you have experienced this problem with a course.
Unfortunately, I couldn't find any emails or messages from you in our messaging channels. I guess, we'll need more details to sort this out.
Please contact us directly on WhatsApp at https://wtsp.cc/16468143040 or email us at hello@sacrill.com, so our friendly support managers could assist you in accessing your course.
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
I have purchased the oper your voice…
I have purchased the oper your voice course with, Niya Anastasia Arkhangelskaya. This course goes straight to the point compared to other courses that talk more about the theory of singing, rather than how to use the technique to get the result you´re looking for. Anastasia's style of teaching is something that resonates with the way I learn. I highly recommend this course.
23 January 2024
Unprompted review
Reply from Sacrill
Hi Miltoon!
Thanks for your feedback on the "Opening Your Voice" course with Niya Anastasia Arkhangelskaya. It's great to hear her teaching style suits you and that you recommend the course. If you need anything else, just let us know.
Enjoy your course!
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
Recommended
I bought 4 courses . I like it all. Sacrill courses for me are short simple, clarity and to the point. Just like learning a summary. The support manager was very responsive too. Recommended platform to learn unique courses
3 January 2024
Unprompted review
Reply from Sacrill
Hi Irianti,
Thanks for buying our courses and for your feedback! I'm glad you like them and find them clear and straightforward. We aim for simplicity and it's great to hear it works for you.
If you need anything, just let us know.
Enjoy your learning!
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
Disreputable company
Ordered a course - brain biohacking - focus, memory, think faster - they also mentioned brain fog so as a menopausal woman j thought I would try it. I could not believe the painfully slow AI voice and the exercises were to make animal shapes with your hands - i kid you not ! They got back to me quickly first with the technical issue and then to offer me another course - i said no I want to a refund in accordance with their clearly advertised TOB - all gone silent. Avoid this company and save your hard earning cash
13 January 2024
Unprompted review
Reply from Sacrill
Hi there!
We are sorry such a situation has happened.
We always make refunds according to Refund Policy.
Please contact us again directly on WhatsApp at https://wtsp.cc/16468143040 or email us at hello@sacrill.com and I will check the status of your refund.
Most likely your refund has already been made. If not, I will make one for you ASAP.
I look forward to hearing from you. We want to make things right with our customers.
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
Course not loading
I had some trouble with one of the courses but the service was easy and fast, clarifying. Besides, I do enjoy the "out of the box" topics covered by their online programs.
28 December 2023
Unprompted review
Reply from Sacrill
Hi Daniela,
Sorry about the loading issue with the course, but glad our team could help quickly. Happy to know you found positive things in this situation. If you need anything else or have questions, just let us know.
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
If so many people review this company as a scam, pay attention.
I agree with other reviewers this company is a complete scam. I have not been able to log in and access my courses. When I sent an email about this, there was no reply just like the other reviewers said.
They reply to comments here and on ig saying there's a technical issue but if it's a legit company then you would be fixing it asap. You don't keep your customers unable to log in for months and ignore their emails if you're a legit company. There's no communication and no improvement in the "technical issues".
They also seem to be linked to Full of Mind but when I commented on IG, they deleted the comments repeatedly. I think they're also deleting some other comments. Be wary of how legit their IG comments are.
They reply here saying it's "just a technical issue, email them", but there's no reply.
Donate your money to a charity or use it for a better cause, you don't want to support scams.
18 December 2023
Unprompted review
Reply from Sacrill
Hi Jess,
We are sorry you've had such a negative experience with our platform.
The technical problems with emails have already been resolved recently. This was truly a tough, important task that our entire development team worked on.
Please note that in comparison to dissatisfied users in Trustpilot and IG, we have thousands of satisfied customers who use their courses, their subscriptions and go to events every day.
Our Support Team responds to all our requests asap within 24 hours.
If we can somehow improve your experience with our platform, please let us know via WhatsApp (https://wtsp.cc/16468143040), and we will come up with something good for you.
I requested your contact information through Trustpilot to lighten this situation up.
Also, I would like to mention that we always make refunds within 14 days of purchasing according to our Refund Policy. It is our priority to ensure that everything is right between us and our customers.🕊️
Best regards,
Lina Kohl
Customer Support Lead of Sacrill
I was given a prompt response to get…
I was given a prompt response to get back into my account due to an access issue. I am very pleased with the products.
12 December 2023
Unprompted review
Reply from Sacrill
Hi Lance!
Thank you very much for your high rating! I am very glad that your login problem was quickly resolved and that it did not affect your overall experience of the platform!
Thank you for choosing our platform, and we wish you a pleasant and productive learning experience!😊
Best regards,
Lina Kohl,
Customer Support Lead of Sacrill
Like the course very much - all good :)
Great course, absolutely fab price! Love it! :)
I had an issue to login , but customer service was kind and helpful. Resolved my issue real quick. I am happy with the purchase.
23 October 2023
Unprompted review
Reply from Sacrill
Hi Anna!
We're glad you enjoyed the course and found it at a great price! 😊
Our customer service team is here to help, and we're delighted your login issue was resolved promptly. Your satisfaction is important to us, and we appreciate your positive feedback.
Lina Kohl,
Customer Support Lead of Sacrill
Scam!
Scam!! I bought a course and it never was made available. Then I tried to cancel and there was foreign language !! Then suddenly I was charged 5 times the original price I agreed to pay for a subscription I did not want or agree to!! This was a stressful experience and I don’t recommend it to anyone
9 August 2023
Unprompted review
Reply from Sacrill
Hi Yola!
I'm truly sorry to hear about the distressing experience you've had. This situation is not reflective of the quality and service we aim to provide. Your feedback is important to us, and we take it seriously.
We're committed to addressing your concerns and resolving the billing issues. Please reach out to our support team via email (hello@sacrill.com) or WhatsApp (https://wtsp.cc/16468143040), as we're here to make things right and ensure your satisfaction. Your patience is appreciated, and we aim to improve your experience.
Thank you for bringing this to our attention.
Lina Kohl,
Customer Support Lead of Sacrill
Do not purchase a course from Sacrill!
Do not purchase a course from Sacrill!
I requested my trial subscription to be cancelled. This was confirmed by Sacrill.
And now €59,00 has been withdrawn without my permission.
Now has been refunded.
18 October 2023
Unprompted review
Reply from Sacrill
Hi Isabel!
I'm sorry to hear about the challenges you've faced with your recent experience. We're dedicated to providing top-quality service, and I genuinely appreciate your feedback. We're committed to resolving the situation swiftly.
Please reach out to our support team via email (hello@sacrill.com) or WhatsApp (https://wtsp.cc/16468143040), as we're here to ensure you receive the assistance and resolution you deserve.
Your patience is greatly valued, and we're determined to make your experience more positive. Thank you for sharing your concerns with us.
Lina Kohl,
Customer Support Lead of Sacrill
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