SAE recently installed a new solar system at my house consisting of 14kw of panels, 10kw inverter and 30kwh of batteries. The electrician who managed my install was incredibly knowledgeable in battery... See more
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Avoid SAE Tweed/Kingscliff at all costs. SAE installed reverse cycle air-conditioning units throughout my house. They used brackets that rusted shortly after leaving rust stains running down the walls... See more
We had a great experience with the whole process. All of the staff have been super helpful and the end results have been just what we were expecting! We would definitely recommend SAE.
Company replied
This company is outstanding. Everything from the sale to the communication to the installation and the after sales service. It’s a brilliant business from start to finish. Thank you to all of the staf... See more
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Company details
Written by the company
SAE Group are your local experts when it comes to all things solar, air-conditioning and electrical
Contact info
28 Industry Drive , 2486, Tweed Heads South, Australia
- 1300 18 20 50
- sales@saegroup.com.au
- saegroup.com.au
4.0
Great
836 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Great communication and on time,very…happy customer
Great communication and on time,very nice people and fantastic electrical team.
30 November 2022
Unprompted review
From first call brilliant service
From first call , Craig was sensational. The installers were prompt ,neat and tidy and very helpful. I highly recommend SAE Group
29 November 2022
Unprompted review
No stress, no problems solar
After considering various solar quote from a wide range of organisations, Damian provided the relevant information with regards to the 13kw/32 panel system that I requested. The system had the best inverter of all of the quotes which was then further enhanced by the timely installation. Everyone gave me a 4 week plus time limit. However SAE was able to have my panels installed within 2 working days of confirmation. Corey and his crew of
Installers where highly professional in their conduct and worked in a timely manor given, especially in the arduous conditions. Corey and his team went above and beyond and SAE should be proud.
Great job in the office aswell Holly.
It’s not too often you get what you payed for before and after, there was no chasing up or beuarcratic holdups. Job done well and on time.
Much appreciated. Happy to recommend SAE over any other agency.
17 November 2022
Unprompted review
This is our second solar system…
This is our second solar system installed by SAE. This time a Tesla Powerwall was included.
Quality workmanship and good communications. There is a wait for Tesla batteries and this was clearly communicated. In the end it turned up in advance of the date given.
Our old solar system is now 4 years old and no faults despite being in a high salt environment.
I did my own research on inverter brands, panels and mounts. SAE was happy to accommodate my preferred brands.
2 November 2022
Unprompted review
Reply from SAE Group
Hi Gordon. Thank you for taking the time to share your review. It's always great to hear from satisfied customers - we are so happy to read that your journey was a great one! Enjoy your system and the amazing benefits it'll bring for MANY years to come!
SAE were prompt and service minded
SAE were prompt, really friendly and service minded. They made me feel like ‘the one and only’ customer and installed a quality system without friction. I also felt like they were transparent and honest in their quoting and price structure.
11 November 2022
Unprompted review
We were impressed at how quickly our…
We were impressed at how quickly our 6.6 system was installed and how quietly and efficiently the contractors worked who installed it. We are generating 40kw plus per day from day one. more than was quoted in the submission we received from SAE Coffs Harbour
18 October 2022
Unprompted review
Reply from SAE Group
Thank you for taking the time to leave your review Des! It's fantastic to hear that you had such a smooth experience with SAE and your system is exceeding expectations. Welcome to the solar powered community! 😎
8KW System
Upon SAE winning the bid to supply and install our solar system, we found SAE faultless with their service that they provided. A representative from SAE contacted me and asked for a time that suited me to meet and discuss the process ahead. He turned up on time and ran through every step with me, we worked out a time for a measure up and an install date that suited my work commitments..
The installation (carried out by their own installers and own electrician, NOT contracted out) the contract and payment process were all trouble free. I received support and friendly advice from a team of people from SAE from start to finish.
I will not hesitate to use the services of the SAE Group in the future, and would recommend them without reservation.... A job well done.
7 October 2022
Unprompted review
Purchased Sonnen battery
Purchased Sonnen battery. Staff friendly, helpful, efficient
30 August 2022
Unprompted review
great service with helpful staff and…
great service with helpful staff and kept me informed all in and working thanks
6 September 2022
Unprompted review
Reply from SAE Group
Thanks Kevin, that's fantastic to read. Pleased everything went smoothly for you - now, time to sit back and reap the benefits of your new solar powered lifestyle!
Very professional and helpful team from…
Very professional and helpful team from sales through to installers. SAE installed our solar system and more recently a battery system. I'm very happy with both systems which are performing very well.
Thanks team.
5 September 2022
Unprompted review
Reply from SAE Group
Hi Judith - thank you for your review. Always great hearing from happy customers knowing you're enjoying the new systems and all the incredible benefits they bring - enjoy!!
Really great service all round
Really great service all round. Staff know what they are doing and are very responsive. The system was installed efficiently and is working well.
5 September 2022
Unprompted review
Reply from SAE Group
Thank you! Always great to hear from happy customers. Bring on the benefits of a solar powered lifestyle - enjoy!
Awesome job
Tinguy was amazing, efficient and very informative, the job was done beautifully and I am extremely happy with the whole kit and kaboodle of the service from every aspect. i highly recommend SAE for all your solar needs, can't recommend them highly enough.
31 August 2022
Unprompted review
Reply from SAE Group
Thanks for your feedback Wendy! We love hearing from happy customers - so pleased everything went smoothly and met your expectations. We will pass on your kind words to Tanguy and all of the team involved 😎 Enjoy your new solar powered lifestyle!
Scanlan Solar Instalation
From the start of our experience withSolar to the finished product was very professional.Office staff. Sales rep.And the two hard working installers Arthur and Drew were a pleasure to have on our propety absolute gentlemen who weremost obliging.Restored my faith in real tradesman
21 August 2022
Unprompted review
Reply from SAE Group
Fantastic Paul! So pleased to hear that everything went well and we met your expectations. We have no doubt that you'll be seeing the many benefits of your new system in no time at all. Enjoy!
A long wait due to damaged roof.
I waited 10 months for the installation after accepting the quote due to a long delay in roof repairs after hail damage to my house. SAE continually followed up with me on the progress of repairs. Finally when repairs were completed, SAE acted quickly and the solar was installed soon after. This is the second solar installation I have had from SAE and I can only speak highly of the 2 installation teams.
12 August 2022
Unprompted review
Reply from SAE Group
Thanks for your review Ken. We love hearing from our happy customers and we're thrilled to have been your solar provider of choice again! We have no doubt you'll be reaping the rewards of your new system in no time at all - enjoy 😎
They were awesome to deal with
12 August 2022
Unprompted review
Reply from SAE Group
Hi Elias. Thanks for sharing your feedback. So pleased that everything went smoothly for you. Enjoy your solar powered lifestyle!!
Fantastic Solar experience
From sales (Tyson) to installation (Arthur & Drew), to admin (Nikaela), the experience was seamless.We were kept informed every step of the way.
We would highly recommend SAE as they are very professional and they do as they say.
Very happy.
1 August 2022
Unprompted review
Reply from SAE Group
Hi Jeff & Terri - thank you for your kind words and taking the time to share your experience. We are so pleased that you're happy with everything and have no doubt that you'll be enjoying all of the fantastic benefits of a solar powered lifestyle in no time at all!
Highly recommend SAE for solar…
Highly recommend SAE for solar equipment and services. They have installed two systems for us now and everything is working as promised. Chris and his install team were great and office support is responsive.
25 July 2022
Unprompted review
Reply from SAE Group
Hi Forbes, thank you so much for your 5 star review! We love hearing from our happy customers and are so pleased that everything went smoothly for you. We appreciate the recommendation too. No doubt you're already reaping the rewards of your new solar system - enjoy!😁
No probs!
No probs!
All ran smoothly, informed all the way through the process. Very professional. Love watching the info on the app. All good.
22 July 2022
Unprompted review
Reply from SAE Group
Thanks for your 5 star review Gary! We love knowing our customers have had a great end-to-end journey with us. Enjoy! 😎
Great service from sales rep
Great service from sales rep, office people to installers.
Kept us informed and worked hard to overcome component waits. Quality product, service and installation. Well recommended.
19 July 2022
Unprompted review
Reply from SAE Group
Thanks for your wonderful review Steve! We are happy to hear that our team have looked after you so well on your solar journey. Thanks for taking the time to leave your review. We know you will enjoy your new solar powered lifestyle - when the sun comes out! 😎
Couldn’t fault them
Couldn’t fault them. Had both solar and air conditioning installed and everything was seamless.
7 July 2022
Unprompted review
Reply from SAE Group
Thanks for taking the time to leave your review Cheryl! We love knowing our customers have had a great start-to-end journey with us. Enjoy! 😎
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