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Safeguard Pest Control Reviews 

252
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and friendly attitudes, often highlighting their efficiency and thoroughness in carrying out tasks. The service provided is frequently described as excellent, reliable, and consistently delivered on time, with many appreciating the lack of disruption during inspections and checks. People also value the informative and helpful nature of customer service interactions. Reviewers often feel at ease due to the staff's knowledge and reassuring presence, receiving helpful advice and clear communication. The company is regarded as a great partner, consistently maintaining high standards and resolving issues effectively. Many have used their services for years, noting their reliability and expertise.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as friendly, professional, and helpful,... See more

Service

Users describe positive interactions with service, highlighting its promptness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, consistently describing representatives as helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve is a brilliant worker, and a very polite man. He’s always on time, He works efficiently and we’ve never had any problems with him! Would definitely request Steve again! highly recommend

Company replied

Rated 5 out of 5 stars

We have used safeguard for a number of years but since Darren Appleby has taken over attending our site its been the best service we have received. He is very professional, he makes you feel at ease a... See more

Company replied

Rated 5 out of 5 stars

Steve is allways on time contacts the day before always happy and smiling very helpful nothing to much trouble for him he is a pleasure to deal with a credit to ure company. The best we have had from... See more

Company replied

Rated 5 out of 5 stars

Checks to our buildings are regular and feedback is given both verbally and in writing of any activity. Inspections / checks are carried out with no disruption to others. Friendly inspector.

Company replied


Company details

  1. #13 of 24 best companies in Pest control service
  2. #7 of 9 best companies in Bird control service

Written by the company

Safeguard Pest Control was founded in 1987 and has built a strong reputation for delivering personalised, effective, and reliable solutions to businesses of all sizes and industries. Leveraging decades of commercial pest and bird control experience across the United Kingdom, our team of highly trained technicians is dedicated to staying at the forefront of industry advancements to ensure we provide the best possible service to our clients. At Safeguard Pest Control, we understand that every business has unique pest and bird control needs. That’s why we offer tailored solutions that are designed to meet the specific requirements of your company, industry, and location. Our comprehensive range of services includes contract, one-off and preventive measures, to pest and bird issues, ensuring your property remains pest-free and your business can operate without disruption.


Contact info

Safeguard Pest Control

We are The Pest Control People

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(252)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wash room service

Steve is allways on time contacts the day before always happy and smiling very helpful nothing to much trouble for him he is a pleasure to deal with a credit to ure company. The best we have had from your company .

25 March 2026
Unprompted review
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Reply from Safeguard Pest Control

Thank you for such a lovely review. We’re delighted to hear how highly you rate Steve. We agree, he’s a real credit to the team, always reliable, approachable, and happy to help wherever he can.
We’ll be sure to pass your kind words on to him.

Rated 5 out of 5 stars

Sanitary unit service

Steve comes to site to service our washroom facilities sanitary bins and air fresheners he contacts the day before arrival and comes early which is extremely for helpful as the footfall within our building at this time is extremely low would highly recommend steve d and safeguard for there services

25 March 2026
Unprompted review
Safeguard Pest Control logo

Reply from Safeguard Pest Control

Thank you for your recommendation. It’s great to hear how well Steve supports your site, keeping in touch ahead of visits and timing them to minimise disruption. That kind of thoughtful, well organised approach makes a real difference. We agree, Steve is a valued member of the team and takes pride in delivering a reliable, professional service. We appreciate your continued trust in us.

Rated 5 out of 5 stars

Washroom services

Stephen comes to service our washrooms the sanitary units and we have used several different service providers and I can honestly say that since Stephen has been attending site we have had zero issues with the service 🌟⭐️🌟⭐️🌟 I would highly recommend Stephen and safeguard
First class service thank you!!!

24 March 2026
Unprompted review
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Reply from Safeguard Pest Control

Thank you for such a fantastic review. We’re really pleased to hear the difference Stephen has made. We agree, he’s a great asset to the team and takes real pride in delivering a smooth, reliable service.
It’s great to know everything has been running without a hitch since he’s been on site. We appreciate your recommendation and your continued trust in us.

Rated 5 out of 5 stars

very organised and great communication

very organised and great communication, staff are friendly and well informed

6 March 2026
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Reply from Safeguard Pest Control

Thank you for the lovely feedback. We’re really pleased to hear everything felt well organised and clearly communicated, and that our team came across as friendly and knowledgeable. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Karen always helpful and very nice

Karen always helpful and very nice. Visit went well!

4 March 2026
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Reply from Safeguard Pest Control

Thank you for your lovely feedback. We’re so pleased to hear your visit went well, and we completely agree, Karen is always a great help and brings such a friendly approach. We’ll be sure to pass this on to her. Thanks again for taking the time to share it.

Rated 5 out of 5 stars
Safeguard Pest Control logo

Reply from Safeguard Pest Control

Thank you for your kind words. We’re pleased to hear you found the service thorough and reliable. That’s exactly what we aim for, and it means a lot to know it made a positive impression. We really appreciate you taking the time to leave your feedback.

Rated 5 out of 5 stars

Experienced with a professional approach

The lady who visit to carry out her monthly task has a very professional demeanour and friendly attitude at the same time. We always receive helpful advice.

5 March 2026
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Reply from Safeguard Pest Control

Thank you for your thoughtful feedback. We’re so pleased to hear our team member’s professional and friendly approach stands out, and that the advice you receive is always helpful. That balance of expertise and warmth is exactly what we aim for each visit. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great reliable service, experienced controller

The company are very thorough, reliable & conscientious. Highly recommended!!

5 March 2026
Safeguard Pest Control logo

Reply from Safeguard Pest Control

Thank you for the recommendation. We’re delighted to hear you’ve found our service reliable, thorough and conscientious. It’s great to know our team’s experience gives you confidence, and we really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Good thorough service

Good thorough service, friendly trustworthy staff. Recommended.

4 March 2026
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Reply from Safeguard Pest Control

Thank you for the recommendation. We’re so pleased to hear you found the service thorough and our team friendly and trustworthy. That kind of feedback means a great deal to us, and it’s lovely to know we’ve made such a positive impression. We really appreciate you taking the time to share it.

Rated 5 out of 5 stars

pest control

Operative very helpfull and always polite

5 March 2026
Safeguard Pest Control logo

Reply from Safeguard Pest Control

Thank you for your kind feedback. We’re really pleased to hear our operative has been so helpful and consistently polite. It’s those everyday qualities that make a real difference, and we appreciate you taking the time to recognise them.

Rated 5 out of 5 stars

Attentive careful friendly operator

Care and excellent friendly attention

3 March 2026
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Reply from Safeguard Pest Control

Thank you for your kind feedback. We’re pleased to hear our operator’s careful, attentive and friendly approach made such a positive impression. Providing thoughtful service with a personal touch is something we really value, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great communication through out the…

Great communication through out the project - job well done.

2 March 2026
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Reply from Safeguard Pest Control

Thank you for your feedback. We’re so pleased to hear the communication was strong throughout the project and that you were happy with the end result. A job well done is always the goal, and it’s lovely to know we delivered.

Rated 5 out of 5 stars

Very friendly and professional…

Very friendly and professional technician

2 March 2026
Safeguard Pest Control logo

Reply from Safeguard Pest Control

Thank you for your kind feedback. We’re really pleased to hear our technician came across as both friendly and professional. That combination makes all the difference, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Paul was always on time

Paul was always on time. Great sense of humour, which put you at ease about the situation. Paul gave us some useful tips and showed us and told us what to do.
Paul was very hygienic with his gloves and handwipes and told us to do the same when dealing with the cleaning up.

2 March 2026
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Reply from Safeguard Pest Control

Thank you for your lovely feedback. We’re so pleased to hear Paul made you feel at ease with his punctual, professional and thoughtful approach. A good sense of humour can go a long way in the right moment, and it’s great to know his advice and attention to hygiene were so helpful too. We agree, Paul is a real asset to the team, and we’ll be sure to pass this on.

Rated 5 out of 5 stars

Very happy with Safeguard

Always great, discreet service!

5 February 2026
Safeguard Pest Control logo

Reply from Safeguard Pest Control

Thanks for your lovely feedback. We’re really pleased you’re happy with Safeguard and that the service is consistently great and discreet. We’ll share this with the team, it’s exactly the standard we aim to deliver every time.

Rated 5 out of 5 stars

Happy customer

We have been with Safeguard many years , great company.

5 February 2026
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Reply from Safeguard Pest Control

Thanks for sticking with Safeguard for so many years. We really appreciate your loyalty and we’re pleased we’ve continued to earn it. We’ll share your kind words with the team, they’ll be chuffed to hear it.

Rated 5 out of 5 stars

Our current technician is certainly on…

Our current technician is certainly on the ball.
Both polite & knowledgeable.

4 February 2026
Safeguard Pest Control logo

Reply from Safeguard Pest Control

Thanks for the feedback. We’re really pleased to hear your technician is on the ball, and that they’ve been both polite and knowledgeable. That combination makes all the difference, and it’s exactly the standard we expect from our team. We’ll be sure to pass your comments on.

Rated 5 out of 5 stars

Good service

Karen was great, very efficient and supported us in resolving the problem quickly and with explanation.

3 February 2026
Safeguard Pest Control logo

Reply from Safeguard Pest Control

Thanks for the feedback. We’re really pleased Karen looked after you so well, being efficient, explaining things clearly, and helping get the problem resolved quickly. We’ll make sure she sees your comments, that’s exactly the sort of customer service we’re proud of.

Rated 5 out of 5 stars

Staff very friendly

Staff very friendly - know the building well and is able to complete tasks without suppervision

3 February 2026
Safeguard Pest Control logo

Reply from Safeguard Pest Control

Thanks for the review. We’re pleased to hear the team are friendly, know the building well, and can get on with the job without needing supervision. That kind of familiarity and professionalism makes visits smoother for everyone, and we’ll be sure to pass your feedback on.

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