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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professionalism, making interactions pleasant and efficient. Many people highlight the excellent service, noting its efficiency, clear communication, and the smooth user experience provided. Reviewers frequently mention the company's reliability and thoroughness in delivering their services. However, some people mentioned a slight hiccup with one of the trainers due to logistics and timing, and a few others noted issues with the internal communication within the office.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency,... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being punctual,... See more

User experience

Customers had positive experiences with the user experience. Reviewers consistently praise the clarity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Safe I.S. provided a great fire extinguisher training session that was smooth, timely, and well organized. Nick did a fantastic job as the instructor—he was friendly, engaging, and packed with helpful... See more

Rated 5 out of 5 stars

The fire marshal training was solid and worth the time. The trainer knew the subject inside out and kept things clear and practical. No pointless filler, just the stuff we actually need to deal with... See more

Rated 5 out of 5 stars

We have been using Safe IS for regular fire alarm and emergency lighting tests for quite some time now. Just recently, they have also carried out a Fire Risk Assessment at our offices. I can honestl... See more

Rated 5 out of 5 stars

We have recently used Safe I.S Ltd for a Fire Risk Assessment. They were punctual, efficient and knowledgeable. Today they have wall-mounted fire extinguishers and conducted emergency light testing. S... See more


Company details

  1. Fire protection service

Information provided by various external sources

Safe I.S. offer Fire Protection & Safety Compliance throughout the UK; our qualified professionals Train, Assess and Service almost all Health & Safety Systems enabling clients to be insurance and legally compliant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

262 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Very good training

Very good training. The trainer kept us all engaged and made the course enjoyable
He is extremely knowledgeable and his expertise and guidance provided was first class. He took his time to explain and answer any questions
Everyone here thoroughly enjoyed the course as the trainer was clear. would definitely recommend

26 January 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

I have found Safe I.S to always be very helpful and supportive in making sure we are fully compliant in all our fire safety requirements. They are also very responsive with regard to any query we may have.

2 March 2023
Unprompted review
Rated 5 out of 5 stars

Clive was a good talker

Clive was a good talker, he explained in a way that it was fun learning, he spent time going back over subjects to ensure everyone fully understood everything.

23 January 2023
Unprompted review
Rated 5 out of 5 stars

Engaging

Well organised, excellent format and the trainer was an ex-fireman, very engaging and able to answer all questions
The presentation and the video examples were brilliant
Would highly recommend

14 December 2022
Unprompted review
Rated 4 out of 5 stars

Very thorough explanations given

Very thorough explanations given, and suggestions given for possible improvements to our current procedures, which prompted discussions in the group, which led to further discussions in a separate fire marshal meeting.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

I would recommend using Safe I.S.Ltd

The booking process was straight forward and informative.
The trainer was punctual, friendly, enthusiastic and informative with the course being made relevant to our premises and staff being able to get hands on with the fire extinguisher.
We had positive feed back from staff members after the course.
Many thanks.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Great service

easy to contact, easy to book with, very informative throughout the booking system, very professional team, very professional trainer and simply easy to use and great price too.

10 November 2022
Unprompted review
Safe I.S. Ltd logo

Reply from Safe I.S. Ltd

Thank you very much for taking the time to leave us a review Caroline, it really is appreciated.

Rated 5 out of 5 stars

Safe I.S

Safe I.S. is really good at focusing on what customers need and require. Very professional company. I would recommend them unreservedly.

30 November 2022
Unprompted review
Safe I.S. Ltd logo

Reply from Safe I.S. Ltd

Hi Simona,

Thank you so much for taking the time to leave us a review Ian, it really is appreciated! Our team saw your review yesterday and they were all so glad to hear your feedback, a real positive start to 2023.

We look forward to continuing working with you and as always do not hesitate to get in contact with us should you need any assistance.

Have a great day,
Liam Peskett
Sales Director

Rated 5 out of 5 stars

Fire Warden Training

The instructor came to deliver fire warden training. He made the training interesting. He was knowledgeable and happy to share experiences and views with attendees.

The booking and accounts processes were very smooth.

3 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Structured Course

The course was delivered very well and a safe controlled demonstration on how to use a fire extinguisher. I would highly recommend and will be using for any further training going forward.

3 November 2022
Unprompted review
Safe I.S. Ltd logo

Reply from Safe I.S. Ltd

Thank you very much for your feedback Val, very much appreciated.

We are glad to hear you enjoyed our Fire Warden Training session.

Kind Regards
Liam Peskett
Sales Director

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