Safe I.S. provided a great fire extinguisher training session that was smooth, timely, and well organized. Nick did a fantastic job as the instructor—he was friendly, engaging, and packed with helpful... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The fire marshal training was solid and worth the time. The trainer knew the subject inside out and kept things clear and practical. No pointless filler, just the stuff we actually need to deal with... See more
We have been using Safe IS for regular fire alarm and emergency lighting tests for quite some time now. Just recently, they have also carried out a Fire Risk Assessment at our offices. I can honestl... See more
We have recently used Safe I.S Ltd for a Fire Risk Assessment. They were punctual, efficient and knowledgeable. Today they have wall-mounted fire extinguishers and conducted emergency light testing. S... See more
Company details
Information provided by various external sources
Safe I.S. offer Fire Protection & Safety Compliance throughout the UK; our qualified professionals Train, Assess and Service almost all Health & Safety Systems enabling clients to be insurance and legally compliant.
Contact info
31 Ormside Way, Holmethorpe Industrial Estate, , RH1 2LW, Redhill, Surrey, United Kingdom
- 0800 955 3580
- sales@safeis.co.uk
- safeis.co.uk
4.7
Excellent
262 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommended
The Assessment was carried out smoothly and in a professional capacity with no issues. The Reports were with me within a matter of days. Would definitely recommend this company.
28 February 2022
Unprompted review
Great Course
The trainer, Wayne, was great - really informative and engaging. We all feel confident in our roles as Fire Marshalls and he gave us loads of information on how to improve our evacuation plans.
16 February 2022
Unprompted review
Excellent service
Excellent service, great people to deal with, very professional and knowledgeable in the field. Detailed report received covering all recommendations.
I would highly recommend this company
3 February 2022
Unprompted review
Great service
We have recently had a Fire Risk Assessment with Safe I.S and I would highly recommend. The Inspector onsite was very helpful and helped with a few questions we had. We received the report soon after the Inspection and this was a very detailed, clear report.
Would use again for any services we may need.
21 January 2022
Unprompted review
Great progamme as an intro to Fire Safety
Course covered the points we needed and great to actually use the fire extinguishers.
20 January 2022
Unprompted review
Excellent Fire Warden training
Excellent Fire Warden training. Staff feel that they learnt a lot & feel more confident
28 December 2021
Unprompted review
Very professional and quick response
23 December 2021
Unprompted review
Fire Warden training
Good communication from the beginning with a well delivered training session.
16 December 2021
Unprompted review
Excellent Trainer
We booked the Company to come into our office and the training was excellent. Much better value for money than other companies as they charge for a group rather than individually which was perfect for us. Had lots of feedback internally that the trainer was excellent
6 December 2021
Unprompted review
Reply from Safe I.S. Ltd
Thank you very much for your feedback Lucy, it really is appreciated.
Have a great day
Liam Peskett
Sales Director
Friendly and knowledgeable instructor.
6 December 2021
Unprompted review
Reply from Safe I.S. Ltd
Great to hear you enjoyed the Fire Warden Training Annette,
If you require anything else from me or our team do not hesitate to get in contact.
Have a good day
Liam Peskett
Professional and easy process from…
Professional and easy process from booking the training, to the actual training.
The trainer himself was brilliant, an ex-fireman and extremely knowledgeable.
Would definitely recommend.
22 November 2021
Unprompted review
Reply from Safe I.S. Ltd
Thank you very much for your feedback, Suzanne.
Glad to hear your team enjoyed the fire warden training we provided. I will pass your feedback onto the trainer as he will be glad to hear you enjoyed it!
If you require any other assistance, please do not hesitate to get in touch.
Have a good day
Liam Peskett
Sales Director
Excellent Service as usual.
11 November 2021
Unprompted review
Reply from Safe I.S. Ltd
Thank you very much for your feedback Joanne, it really is appreciated.
We look forward to working with you again shortly.
Have a good day
Liam Peskett
Sales Director
well organised and easy to arrange.
11 November 2021
Unprompted review
Reply from Safe I.S. Ltd
Thank you J Lewis for taking the time to leave us a review.
If you require anything else please do not hesitate to contact us.
Have a good day
Liam Peskett
Safeis Fire Assessments
Safeis have been undertaking our fire risk assessments for a number of years, they attend promptly, the surveyors a very knowledgeable and professional and the reports are clear and accurate. we consider the company as an essential value for money resource and that we are in safe hands to help keep us up to date and compliant
11 November 2021
Unprompted review
Reply from Safe I.S. Ltd
Thank you so much for taking the time to leave us a review Ian, it really is appreciated!
Our team saw your review this morning and were all so glad to hear your feedback.
We look forward to continuing working with you moving forward, and always do not hesitate to get in contact with us should you need any assistance.
Have a great day,
Liam Peskett
Sales Director
Never use this company for fire risk…
Never use this company for fire risk assessment. You couldn’t have a chance to talk to the assessor after you received the report.
4 November 2021
Unprompted review
Reply from Safe I.S. Ltd
Thank you for taking the time to leave a review Zaiming.
Upon receipt of this review, we do feel this review is factually incorrect and quite unfair.
It is correct, that we ask for all initial queries being asked from a Fire Risk Assessments to be left in writing via email. This is done for various reasons but mainly our assessors are site-based, meaning they can not always take calls and emails are a far quicker way to receive a response (as responses can be issued during the evening on occasions). Also, we need to ensure there is no confusion as to the question being asked and the answer can be provided correctly. The reports we produce are legal documents therefore we need to ensure the answers are clear/concise and there is no confusion as to the answer being provided.
We were then advised that as English was not your first language a call would be beneficial, so we arranged this for you at our assessor's first available time which was on Friday (2 days after your request). The assessor was unable to call earlier as he was on other clients' sites and traveling.
There was only one question asked, based on a 43-page report, and this question was answered immediately on the phone call with the assessor (and would have been answered even quicker should the request come in via email).
We would ask that you re-review your star rating/review and update it to reflect.
Thanks in advanced
Liam Peskett
Sales Director
Complicated Fire Risk Assessments
SafeIS carried out 2 substantial fire risk assessments for us, and the entire process (despite being complicated in nature) was carried out efficiently. The customer service is excellent, with quick responses and staff being prompt at answering queries.
All staff we dealt with were friendly and helpful.
28 October 2021
Unprompted review
Reply from Safe I.S. Ltd
We really enjoyed working on your project Wendy, so are extremely happy to hear your positive feedback. I will of course pass your feedback onto the team.
Have a lovely day
Kind regards
Liam Peskett
Sales Director
Great course
Great course - the feedback from our employees who attended the course was that it was great. Really well run, and the chap running the course made it fun and enjoyable. He had great real world examples to highlight the points he was making. Being able to hold the course at our office was so much more convenient than having to attend an off-site course. We will definitely be using them again for the next course.
27 October 2021
Unprompted review
Reply from Safe I.S. Ltd
Thank you very much for your kind feedback Rae. We are really glad your team enjoyed the training and look forward to working with you again in the future!
Have a great day
Liam Peskett
Sales Director
Excellent Fire Risk Assessign company.
Well supported from the start to the finish of the process, by the support team (Chloe). Assessors visiting health and social care services, ensured they met all the current COVID and Infection, Prevention and Control requirements, along with the needs of the service and people supported. Accurate and in-depth reports were provided after assessment, which enabled remedial actions to be taken where required.
11 October 2021
Unprompted review
Reply from Safe I.S. Ltd
Thank you for taking the time to leave a review Mark, it really is appreciated!
I will be sure to pass your feedback onto Chloe & the team.
Have a great day
Liam Peskett
Sales Director
Brilliant Fire training
Brilliant Fire training - lots of great examples and tips to help us formulate our future fire evacuation plans.
I would recommend this training
7 October 2021
Unprompted review
Reply from Safe I.S. Ltd
Thanks for your feedback Edithronnie, we are glad to hear you enjoyed the fire warden training course.
Liam Peskett
Sales Director
Fire Warden Training
Easy booking process, good communication, knowledgeable, friendly and helpful course presenter (Wayne Porter). Thank you from Terra Measurement Ltd
29 September 2021
Unprompted review
Reply from Safe I.S. Ltd
Thank you for leaving us a review.
I have passed your feedback onto Watne and he was really pleased you enjoyed your training!
if you require any further assistance from us please do not hesitate to get in touch.
Kind Regards
Liam Peskett
Sales Director
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