Bought a slection of designs for myself and my daughter to wear for Karate. much more fun designs than other companies (black or clear), adds a bit of character. The fitting was straight forward and t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The mouth guards fit nicely, not overly engineered, but comfortable. The designs make for a more entertaining wear rather than just the run of the mill bland mouth guards available. I've had mine for... See more
I just got a mouthguard from here and it is the most well fit mouthguard I’ve ever had. It was easy to fit and looked very cool. The only thing was it was a bit slow delivery
The gum shields were very easily moulded and the kids liked the novel designs
Company details
- #77 of 148 best companies in Sportswear Shop
Information provided by various external sources
SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.
Contact info
West Coppice Road 2, WS8, Brownhills, United Kingdom
- safejawz.com
4.5
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
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It's a waste of time
It's a waste of time, energy, and money. The product I ordered never arrived, and customer service doesn't respond to emails, so I can forget about getting a refund. I strongly advise against using this company.
16 December 2025
Unprompted review
Reply from SAFEJAWZ
Really sorry to hear you had this experience, this is not usual. Please do reach out and we will make sure you receive your product.
Best,
Ewan - Co-founder & CEO
Totally disappointed
Totally disappointed, I chose this brand as it says that delivery is within 1-3 working days, I bought it on monday and is friday now. I'm currently waiting 5 days, I needed mouthguard for this week and I don't have it neither any reply from the company. I sent 2 emails on 2 different email addresses just in case and no respond also nobody replied on online chat. Very disappointed. I don't recommend to rely on this company as they don't send it on time and if you really in hurry you may end up with no mouthguard.
9 January 2026
Unprompted review
Reply from SAFEJAWZ
I'm saddened to hear you've had this experience. Please do reach out and we will ensure you have your product or refund.
Best,
Ewan - Co-founder & CEO
quality of product and customer service
I emailed the company about an issue I had with My order and the quality of it as I was upset and I’ve gotten no reply back this is really upset me it’s been 4 days now since
11 December 2025
Unprompted review
Reply from SAFEJAWZ
Really sorry to hear this, I believe this issue was resolved and hope you are happy with the outcome.
Best,
Ewan - Co-founder & CEO
Absolutely the worst customer service…
Absolutely the worst customer service ever.. Timing on website shows items are shipped 2-3days after order, and eta for delivery is 10 days... Based on this is ordered for a rugby tournament. It has been 7 days ano 0 update on the order, it still shows been picked. Contacted customer service and all you get back is " we will escalate" i tried to cancel multiple times, and get no feedback... DONT TRUST THIS COMPANY, buy a reputable brand i stead..
2 September 2025
Unprompted review
Reply from SAFEJAWZ
Hi Jacques,
Really sorry you've had a bad experience. I've looked into the conversation and agree it fell short. There was an error with the order tracking system which didn't help and then you were left waiting too long for an answer.
This morning I've used this example to prompt some updated training for the team and, whilst we locate your order I have requested that we refund your order regardless, and you can keep it when it arrives.
I'm sorry your experience fell short this time. I can assure you we are as reputable as they come and hopefully you will trust us again in the future.
Best, Ewan - CEO/ Co-Founder
Absolutely appalled by this fraudulent product
Absolutely appalled by this fraudulent company they say its remodel tech yet is only able to do that 3 to 4 times now it has collapsed on its self and can no longer fit in my mouth so my advice is to send me a new one.if it can't be remodelled a certain amount of times say that instead of lying to us and tell the truth you have wasted 20 pounds
23 June 2025
Unprompted review
Reply from SAFEJAWZ
Hi Finlay, Sorry you didn't have a good experience with the product. Have you reached out to us? I can't see anything from you. If you just asked for another we would have sent one, that's why we offer our perfect guarantee. Sometimes things go wrong, no need to stress or waste your money, we'll always replace :) Best, Ewan - Co-Founder
Recommended by a rugby coach
Recommended by a rugby coach. So brought 2. Turned up within 3 days. My son loves the design, colours and feel. They are great for his rugby.
4 November 2024
Best Mouthguard I’ve used
Best Mouthguard I’ve used. Easy to mold and fits perfect. Stays exactly in place when in use too
5 July 2024
Wouldn't fit
I liked the design, however I went to fit the guard multiple times and my gums started bleeding and it did not even fit my teeth, it would slip out often and I had to hold it with my teeth to keep it secure, however it was good quality and the design was good.
2 April 2024
The gummies stop me from ruining the…
The gummies stop me from ruining the inside of my mouth, forgot to wear it once and got hurt so they’re perfecy
2 February 2024
Super quick delivery and really happy…
Super quick delivery and really happy with the product. Will definitely purchase from safejawz again!
After sales excellent too - contacted to make sure everything was ok.
4 November 2023
Waste of money
Followed the instructions but after 15 seconds in hot water it started to melt. Stuck to the side of the bowl and had to prise it out with a spoon. Completely warped beyond use before we could even try and fit it.
Waste of money. Not happy.
5 November 2023
Unprompted review
Easy to mould and fits well
6 July 2023
Brilliant company
Really comfortable, incredibly fast delivery and brilliant choices as well as price I will be buying my next guard from you
4 July 2023
SAFEJAWZ - YOUR JAWS ARE SAFE WITH THEM!
Very good quality products, I ordered one wrong size & got an exchange for proper size. Very helpful and very good & quick correspondence emailing me back.
1 May 2023
Rugby mouthguards
Heather was great. Picked up very quickly on my error on an online order. Quickly and efficiently made adjustment for my error. Very clear information. Listened to my special request re delivery. Arrived earlier than expected and products are perfect for what I expected. Brilliant company, brilliant service. Thank you
17 July 2023
Unprompted review
Great product and very fast delivery
Great product and very fast delivery. Happy to order more when needed.
4 April 2023
I found the gum shield cumfy and very…
I found the gum shield cumfy and very protective but it never moulded right to my mouth
4 April 2023
I still have my teeth
2 March 2023
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