Bought a slection of designs for myself and my daughter to wear for Karate. much more fun designs than other companies (black or clear), adds a bit of character. The fitting was straight forward and t... See more
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Review summary
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The mouth guards fit nicely, not overly engineered, but comfortable. The designs make for a more entertaining wear rather than just the run of the mill bland mouth guards available. I've had mine for... See more
I just got a mouthguard from here and it is the most well fit mouthguard I’ve ever had. It was easy to fit and looked very cool. The only thing was it was a bit slow delivery
The gum shields were very easily moulded and the kids liked the novel designs
Company details
- #77 of 148 best companies in Sportswear Shop
Information provided by various external sources
SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.
Contact info
West Coppice Road 2, WS8, Brownhills, United Kingdom
- safejawz.com
4.5
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
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Excellent service
Ordering was easy and straightforward, and delivery was fast. I had previously had an issue with my previous order and this was dealt with professionally and very quickly too!
1 February 2023
Bought at dentist for my 13 year old…
Bought at dentist for my 13 year old son to protect his braces
Couldn't mould it properly on 1st attempt so put them in hot water for 2nd attempt and it went so out of shape that he couldn't do anything with them
With the price we paid for this I wouldn't recommend this product to any young children to use as you only get one attempt and if you don't succeed you throw it in the bin
6 May 2023
Unprompted review
Reply from SAFEJAWZ
I'm very sorry to hear you had trouble fitting our Ortho Series. Our products are all remouldable, but if you do struggle to get a good fit after multiple attempts we have a perfect fit guarantee so you don't need to worry about losing out. Please get in touch for more details.
Thanks, Ewan - Co-Founder @ SAFEJAWZ
Nice people and respectful
5 January 2023
Buy a real mouthguard, not this
The mouthguard was ruined as soon as it was put in the washer. They're not melt resistant. Buy a different product. Also, it doesn't absorb impact all that well.
6 January 2023
Reply from SAFEJAWZ
I'm sorry to hear you had that experience with your SAFEJAWZ Mouthguard. Our mouthguards need to soften in hot water to create a good fit, they are also remouldable if you didn't get a great fit first time. Failing that, we have a Perfect Fit Guarantee so if you get in touch we can just replace it for you, no biggie.
Not sure what makes you believe it doesn't absorb impact all that well, I can assure you that with more than 500,000 units sold, we're yet to have any complaints of teeth damage.
Best regards, Ewan - Co-founder @ SAFEJAWZ
I can’t get it to fit my mouth despite…
I can’t get it to fit my mouth despite putting in boiling water no big deal it is what it is 🙏🙏🫶🫶
5 January 2023
Reply from SAFEJAWZ
I'm sorry to hear this. Please note that our mouthguards are remouldable, so you can tr again. But also, we offer a Perfect Fit Guarantee, so if you don't get a good fit, we'll replace it for you, no dramas :)
Best regards, Ewan - Co-founder @ Safejawz
Why do advertise custom made…
Why do advertise custom made Mouthguards and you actually do not manufacture custom made Mouthguards?
23 March 2023
Unprompted review
Reply from SAFEJAWZ
Hi Andy, I'm sorry for your disappointment. We stopped our custom-fit mouthguard service last summer and as far as I'm aware we are not actively promoting this service. If you have seen it advertised somewhere I apologise, could you please send more information to ops@safejawz.com so we can remove if necessary. Best, Ewan Jones - Co-Founder @ SAFEJAWZ
Lasts well, intimidates your opponent
I have had a safejawz mouth guard for 4 years. It was easy to mould and fit really well. I bought two for my kids for their martial arts class. The delivery time was good for coming across the globe and other kids are intimidated by their pointy teeth. The 6 year old did bite through the first layer of the guard when we were moulding it. Luckily the second layer held and the guard is still usable.
1 December 2022
Never order from here slow customer service
Made an accidental order emailed them in the same 10min took 3 days to respond then I emailed them another two times they still haven’t resolved the issue I wanted to return my product £20 may not be a lot to some people but in a cost of living crisis it is for me also feels like they are ignoring me on purpose
10 February 2023
Unprompted review
Reply from SAFEJAWZ
Hi Rayan, I'm very sorry to hear you're unhappy with how your issue has been dealt with. I have looked into your case and can see that by the time you emailed to let us know of your order error, the order had already been dispatched. You emailed on Friday and my team replied on Monday, the next working day, to advise that as we had dispatched the order you would need to refuse the delivery or send it back to us for us to refund. We explained how this would work and have not heard back so I am unsure why you feel ignored? Please do let us know if the parcel has been returned as as soon as it is received we will be able to issue a refund. Best, Ewan - Co-founder @ SAFEJAWZ
Would give 0 stars if possible
Would give 0 stars if possible. Order not supplied and when chased have just been ignored. Avoid- waste of money, awful service.
11 February 2023
Unprompted review
Reply from SAFEJAWZ
Hi Sophie, I'm sorry to see this. I have checked our system and see your order was despatched promptly and don't see any emails or social media messages from you. Could you please contact hello@safejawz.com so we can resolve any issues and locate your order if it has not been received. Thanks, Ewan - co-founder @ SAFEJAWZ
Nice fit mostly protection is good too
15 January 2023
First class
Excellent service. Package was lost by Royal Mail. Kindly sorted out by Sfaejawz immediately.
2 July 2022
Super safe mouthguard. A very simple step by step process that…
A very simple step by step process that has led to a well fitting mouthgiard that I use for teining and competition.
10 September 2022
Quick and efficient service really…
Quick and efficient service really pleased with gum shield fits a 12year old perfectly tried loads of shop bought gum shields with no joy
3 August 2022
Great product. Great service!!
Ordered a custom made gum shield from safejawz. Very straight forward to use the impression kit and the option to choose your own design was really cool. My gum shield arrived very quickly after I sent the kit off and was kept up to date with the details of my order. Great quality product! Would highly recommend them to anyone.
3 August 2022
Excellent service and product
Ordered before reading reviews and was left quite worried after the mixed reviews but my personal service was excellent. Ordered the nitro anti gag gum shield. Got a confirmation email straight after the order. Day after got a delivery email saying it was out. Received my gum shield 2 days after ordering. Easy to mould and fits perfect. Gagged for about 3-5 minutes after re shaping so thought I’d be done over there but after this 5 minute period I haven’t since.
Good product, would recommend this company!
23 July 2022
Unprompted review
Mouth guard perfect fit all good with…
Mouth guard perfect fit all good with it, just had issue with 1st mould, they made it with wrong print on it, they asked me to pay original price for 2nd one, i said no and waited for my mouth guard, they sent 2nd mould kit so i made it and sent it back to them, so i got my mouth guard in around 40 days from start (1st). Like i said good quality product just little mistakes by there end.
5 July 2022
The service was terrible I ordered…
The service was terrible I ordered about 2-3months ago potentially even longer than that and. I still don’t have what I had originally ordered.
7 June 2022
Son very happy with his mouth guard
7 June 2022
Perfect fit
Perfect fit, delivery took longer than expected though, approximately 3-4 weeks.
11 May 2022
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