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SafeStreets Reviews 120,555

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TrustScore 5 out of 5

4.9

Security system supplier
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, often highlighting their positive demeanor and clear explanations of services and products. People frequently mention the excellent customer service, noting that representatives are patient, friendly, and go above and beyond to ensure understanding and satisfaction with the system. The overall service and user experience are described as smooth, efficient, and secure, with many feeling much safer in their homes. However, some customers also noted issues with customer service, describing staff as having a poor attitude or being rude. A few other people also felt that the return service was nearly impossible to obtain, and there were isolated instances of issues during installation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, knowledge, and... See more

Service

Consumers find service to be positive, highlighting the professionalism and helpfulness of technicians. Many... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of understanding... See more

Customer service

People report positive experiences with customer service. Many customers highlight the helpfulness and... See more

Product

Clients share positive opinions on product knowledge. Many customers praised the technicians for being very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christian Canalas was amazing. He is an incredible human. His knowledge, professionalism and demeanor are far more advanced than one would expect for such a young man, which speaks volumes. Your comp... See more

Rated 5 out of 5 stars

Juan was professional, efficient, and courteous while setting up our ADT system. He made sure everything was working properly before leaving and took the time to answer all of our questions. We also a... See more

Rated 5 out of 5 stars

Your tech, Doug, was very patient, professional and he really knew his stuff. He explained everything thoroughly as he went thru the house connecting external cameras, and installing glass breaking a... See more

Rated 5 out of 5 stars

I’ve had a great experience with ADT Inc.. The installation was smooth, Eddie was professional and super nice! and The system is easy to use. I feel much more secure in my home, and their customer sup... See more

Company details

  1. Security system supplier

Written by the company

Secure your home with an ADT® monitored security and alarm system from SafeStreets. Call now - next day home security system installations available.

Contact info

4.9

Excellent

TrustScore 5 out of 5

121K reviews

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Rated 5 out of 5 stars

Technician was excellent explain…

Technician was excellent explain everything very well I made sure I understood how the keypad worked made sure everything was done clean clean up everything nicely my wife was very pleased with the explanation of how to keep it at work faster highly recommend this gentleman for future
references

30 April 2026
Rated 5 out of 5 stars

Great company

Great company, very professional, very handy and informative. Explained everything and didn’t hesitate to answer minor questions. Now we can call out new house, OUR HOME.

30 April 2026

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