SafeTag Tracking Reviews 292

Safetag trackers are very reliable and the support team is always available to help. I am using 2 Plug 4g for cars out of Europe and it works very well. I recommend this product

I had an email informing me that the sim card in one of my trackers had failed and requesting an address confirmation for a replacement to be sent. I had in fact just noticed that one was reading incorrectly so I replied to their email and received a new sim the following day with instructions on changing it. Nice to see prompt old fashioned service again.

I recently received an email from safetag advising that their 2G tracker would no longer work due to a mobile company stopping using 2G, you can understand my suprise when i was told they would replace my 2G unit with a brand new 4G replacement completely free of charge, from the minute i replied all i received was excellent help, advice and 1st class service, its extremely rare these days to receive service to such a high standard and just proves how much SafeTag value their customers, i don't think many other companies would assist their customers with problems caused by things out of their control
thank you for all your help and support
Kenny

Really good product - so reliable, flexible and good battery life.
Support has also been excellent on the few occasons when it's been needed.

Very easy to set up. Cheap and very accurate.
Lost my charging cable and they sent one out free of charge. Who does that nowadays...
Great team and fast responses.
Will be buying another

I’ve had a couple of issues with the device. However, the team at SafeTag have been exceptional at sorting it out.
The customer service team (Jessica & Peter) have been fantastic. They’ve sorted it and communicated with me all the way through.
Would recommend based on their level of customer support and eagerness to fix the problem.
Keep up the great service. Thanks.

I lot the connection with the operator and the customer service shipped a new SIM card next day. Excellent service.

Very professional service and their customer service is the best i’ve ever had.

I have had one of these trackers fitted to my campervan for a while now and it works faultlessly and have been so impressed by not only the unit but by the customer service can highly recommend the company I had an issue with my subscription payments which with the help of the team has been resolved perfectly i cannot rate them highly enough just a text book example of how to deal with the customer very very satisfied thank you to you all so much I may not have the date of my experience correct for various reasons mainly my health but I've never regretted my purchase decision thank you so very much regards richard

Great customer service.
Shortly after requesting help from the customer service dept., they contacted me with a clear, accurate and precise explanation of my problem that had been caused by a 3rd party company.
They offered a free updated sim which will be sent to me asap.
Very happy.

I have been using SafeTag for more than 2 years now. It's a good product and whenever I've needed some help, the support team have been very responsive

Brilliant support from the team at Safetag. Our safetag started losing it's charge after we had owed it for 2 years.
With the help of the Peter & Jessica they emailed us very quickly with detailed instruction to see if the unit was being charged properly (yes it was) .... Our safetag needed replacing and they offered us a new 4G much improved model at a great discounted price & they also transferred the remaining subscription over to the new safetag. 5 star service and what a great product.

Absolutely fantastic what more can I say the product was faultless and the customer service was exceptional and the staff very kind and courteous and professional I would highly recommend Safetag I can’t say enough good things about them thank you so much.

I have had several units, for quite some time. When I had an upgrade issue, the support team were fast and efficient and solved the problem. Great customer service, plus, good value security.

Such a helpful team. Always happy to help and they go above and beyond. The equipment is pretty good too

Excellent customer service, definitely recommend. The Safetag arrived promptly but we no longer needed it. I emailed the company to ask if I could return the Safetag and a very helpful young lady from customer services, promptly responded to answer my question. I was assured it was not a problem and was emailed a return label. If I need one in future to protect my car, I will definitely use this company.

I must have tried every different tracker on the market but there is only one which is 100% reliable

The trackers are good and the app is really easy to use but the customer service is fantastic and the real star of the show. I had some questions and concerns and was able to easily get in touch and have them all answered, extra info provided, reassurance and even a follow up too. It's so rare these days to actually get to interact with real people when you want to contact a company and not just end up in an endless AI chat loop, can't recommend them enough! I've used safetag trackers in the UK, Italy and Switzerland, very happy.

Excellent tracker, i use it in my e-bike, battery holds up to 10 days. I drive 6 days a week to work and back+around town for shoping etc. If you not delivery driver but ordinary everyday user battery will last 10 days in 4g mini tracker. Response is fast too, when i stop on red lights after few seconds im getting notification my bike stopped, then after move , in few seconds notification tracker moved. Everything is well detailed on maps. So SAFETAG its great deal, probably no competition in this price tag. All the best safetag crew. I keep working on upgrades, beacouse its huge positive differcence between 4g and 2g device. Money well spended. Definitely will stick to SAFETAG company for lifetime.