We have ordered a couple of times and the meat has always been great. Unfortunately there was a slight issue on one of our poultry orders, but it was swiftly resolved by Christopher David. Halal meat... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing quality everytime. I trust saffron alley and are my main butchers i order from. Am a customer for just over a year now. Every order is delivered made on time, nothing is ever missed or incorre... See more
Company replied
Ordered the grass-fed free range Turkey. Although it came a day late (courier fault) the turkey was absolutely delicious. I have never had such a juicy tender chicken. I did brine the turkey which pr... See more
Company replied
I was introduced to Saffron Alley by my sister and I’ve been ordering from Saffron Alley for a few years now and have never been disappointed. Their products are fresh and of high quality and the... See more
Company details
Written by the company
Our ethos is built upon providing ethically reared meats for you and your family. Our vast range of both traditional and modern butchery cuts is constantly growing helping you keep meal times special. All our foods are hormone and anti-biotic free. Free delivery over £40; farm fresh straight to your doorstep.
Contact info
Reading, United Kingdom
- info@saffronalley.com
- saffronalley.com
4.7
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Real quality produce delivered to the…
Real quality produce delivered to the door. On top of it all, great customer service, I must mention a Christopher David who dealt with my query diligently , it was impressive to see a prompt response to the issue that ended positively. Really appreciated the work ethic here. And the products definitely outstanding. Thanks to the team keep up the great work :)
30 April 2026
Unprompted review
Reply from Saffron Alley
Dear Ansa,
Thank you so much for your thoughtful review. We're really pleased to hear that you were happy with both the quality of our products and the support you received. Christopher David will be especially glad to know his prompt help made a positive difference. Your kind words mean a lot to our team.
Kind regards,
Team Saffron Alley🧡
Very positive experience and highly recommend company
I recently had an issue with one of my orders, but I have to say the way it was handled completely reassured me about this company.
The customer service team responded quickly and professionally, and I was offered a replacement without any hassle while the issue is being investigated by their quality control team. A special thank you to Nazeem, who was extremely helpful, understanding, and efficient throughout the process! it really made a difference.
Overall, I’m very happy with the experience and the way customer care was handled. I’ll definitely be ordering again and would recommend them based on their excellent service.
29 April 2026
Unprompted review
Reply from Saffron Alley
Dear Mohamed,
Thank you for sharing your experience with us. We're very pleased to hear that our team was able to reassure you and resolve the matter quickly and professionally. Nazeem will be truly touched by your special mention, and we're glad his support made a real difference. We look forward to welcoming you back!
Warm regards,
Team Saffron Alley🧡
The customer service at Safforn Alley…
The customer service at Safforn Alley is beyond great! Christopher David was ever so helpful he Rescheduled my delivery and was very prompt in responding, I was very happy with the help I received. Definitely recommend ordering from them as the meat is totally amazing, and customer service is 10/10
27 April 2026
Unprompted review
Reply from Saffron Alley
Dear Samina,
Thank you for your wonderful review and recommendation. We're delighted to hear that Christopher David was able to assist you promptly with your delivery and that you enjoyed both our service and the quality of the meat. Your kind feedback means a great deal to us.
Kind regards,
Team Saffron Alley🧡
Full packer Brisket (10kg+)
Ordered a full packer Brisket (10kg+), beautifully packaged eith ice-packs and super-fast delivery got it just in time for the eater weekend. Did a 24hour smoke, and the end results were exceptional !!
Good quality beef, highly recommended !!
2 April 2026
Unprompted review
Reply from Saffron Alley
Dear Ali,
Thank you for your fantastic feedback. We're so glad to hear the brisket arrived well packed and in time for the Easter weekend, and even happier that the final result was exceptional after your 24-hour smoke. We truly appreciate your recommendation.
Warm regards,
Team Saffron Alley🧡
Reply from Saffron Alley
Dear Customer,
Thank you for your review. We're so pleased to know you were happy with the quality of the meat. We appreciate your support and look forward to serving you again.
Kind regards,
Team Saffron Alley🧡
Going back to what’s real and getting back to basics.
Highly recommended. Naturally, the cost is higher due to various factors, but if you can afford it, or even just some of the items, Saffron Alley products are well worth trying.
Investing in a clean-eating diet and nutrient-dense foods is always an excellent choice.
8 April 2026
Unprompted review
Reply from Saffron Alley
Dear Jose,
Thank you for your thoughtful review and recommendation. We're pleased to hear that you value the quality and nutritional benefits of our products. It means a lot to us that you see Saffron Alley as part of a clean-eating lifestyle.
Warm regards,
Team Saffron Alley🧡
Reply from Saffron Alley
Dear Mrs Ali,
Thank you for your lovely feedback. We're delighted to know you had a great experience with us. Your support is truly appreciated.
Kind regards,
Team Saffron Alley🧡
Great company
Website is very easy to navigate, meat was very tasty and my order came on time.
Really enjoyed the chicken meat ,I felt the flavour was rich had it had a nice texture.
Packaging was done well ,easy to store and was delivered chilled.
2 April 2026
Unprompted review
Reply from Saffron Alley
Dear Asma,
Thank you for your kind review. We're pleased to hear that you found the website easy to use and enjoyed the taste, texture, and freshness of the chicken. It's also great to know that the packaging and chilled delivery met your expectations.
Warm regards,
Team Saffron Alley🧡
Value and Health 100%
Easy to order
Transparent videos showing us how the animals are kept
Excellent value for money as it felt like Organic chicken for normal prices
17 April 2026
Unprompted review
Reply from Saffron Alley
Dear Mr Adham Khan,
Thank you for your wonderful feedback. We're glad to hear that you found the ordering process easy and appreciated the transparency we aim to provide. It's especially rewarding to know you felt the chicken offered both value and quality.
Kind regards,
Team Saffron Alley🧡
I had ordered the Steak box
I had ordered the Steak box. We had 4 cuts of steak. They were very good sizes and it was so tasty. We cooked it for our anniversary and it was amazing. So much better than the restaurants and we loved having it in the comfort of our home.
15 April 2026
Unprompted review
Reply from Saffron Alley
Dear Shelina,
Thank you for your lovely review. We're so delighted to hear that you enjoyed the Steak Box and that it helped make your anniversary meal so special. It means a lot to know the experience exceeded restaurant standards for you.
Warm regards,
Team Saffron Alley🧡
Great all round
Delivery was on time in a chilled box. Meat was in packages that you can freeze all labelled which is great.
Tatsewise,nice and tender we have had chicken thighs and mince so far with other meat in the freezer to try. I have ordered twice,yes its dearer but you are paying for the quality and no hormones for me is a major one especially my children. Will be repurchasing I would say order in bulk to save on delivery charges.
14 April 2026
Unprompted review
Reply from Saffron Alley
Dear SG,
Thank you for your detailed and thoughtful review. We're pleased to hear that your delivery arrived on time, the packaging was convenient, and the meat quality met your expectations. We truly appreciate your trust in choosing better-quality food for your family.
Kind regards,
Team Saffron Alley🧡
Best meat I’ve had
I used to get my halal meat from a local butcher but after trying saffron alley the meat looks and tastes better… it’s slightly more expensive on some meats just £2 extra per kilo so it is worth it.
2 April 2026
Unprompted review
Reply from Saffron Alley
Dear Vikki,
Thank you for your amazing feedback. We're so glad to hear that you found our meat better in both taste and appearance, and that you feel the quality makes it worthwhile. Your support means a lot to us.
Warm regards,
Team Saffron Alley🧡
Prompt delivery
Prompt delivery, happy with items sent. I haven’t cooked it yet, planning to make a big batch of broth, the marrow bones look nice and fresh. I will edit my review soon as I make it, as this is the first time I’ve ordered from them. And the fact that they give you a choice, you can request certain bones, that’s a nice option to have.I didn’t realise that till I checked out. But I’m happy with what they’ve sent me. Thank you.
I will be definitely ordering from them again since the delivery was so smooth. And long as the quality doesn’t go down.
8 April 2026
Unprompted review
Reply from Saffron Alley
Dear Jay,
Thank you for your thoughtful review. We're pleased to hear that your delivery experience was smooth and that you were happy with the freshness and options available at checkout. We hope you enjoy making your broth and look forward to serving you again.
Kind regards,
Team Saffron Alley🧡
Delicious Organic Meat with Reliable, Excellent Service
The food is genuinely delicious, and the service has always been excellent. Deliveries are reliable - I’m told when to expect my order and it always arrives on time. If I ever have a question, I get a quick reply by email. The range of meats and other products is also great. I’ve been ordering from Saffron Alley for over a year now, and I honestly wouldn’t want to go back to non-organic meat.
17 April 2026
Unprompted review
Reply from Saffron Alley
Dear Isa,
Thank you for your continued support over the past year and for such a wonderful review. We're delighted to hear that you've consistently enjoyed the quality of our products, reliable deliveries, and responsive service. Your loyalty means a great deal to us.
Warm regards,
Team Saffron Alley🧡
Good first time experience
The meat was packed and sealed really well. Good quality of meat, I will definitely come back again to buy meat from saffron alley.
15 April 2026
Unprompted review
Reply from Saffron Alley
Dear Sheikebah,
Thank you for your review. We're pleased to hear that your first experience with us was a positive one and that you were happy with the packaging and quality of the meat. We look forward to welcoming you back soon.
Kind regards,
Team Saffron Alley🧡
Delicious, healthy and good value for money
Meat was high quality . Very tasty burgers quick and easy to cook . Better and healthy alternative to eating out on a busy week day. I have ordered twice and would be ordering again.
16 April 2026
Unprompted review
Reply from Saffron Alley
Dear Customer,
Thank you for your lovely review. We're so glad to hear that you enjoyed the quality and taste of the burgers and found them to be a convenient and healthier option. It's wonderful to know you've already ordered more than once.
Warm regards,
Team Saffron Alley🧡
Great Customer Service
I have ordered from Saffron Alley a few times now and both the meat and the service have always been great. Today I received a discount code by email but somehow did not manage to attach it properly and was charged the full price. I called Saffron Alley customer service and was immediately issued a refund for the amount of the offer. The customer service person was friendly, professional and dedicated and I will be placing many more orders in the future. Thank you!
17 April 2026
Unprompted review
Reply from Saffron Alley
Dear Anna,
Thank you for your kind feedback. We're very pleased to hear that our customer service team was able to quickly resolve the discount code issue for you. Your appreciation of the friendly and professional support means a lot to us.
Kind regards,
Team Saffron Alley🧡
Reply from Saffron Alley
Dear Stelyana,
Thank you for your review. We're delighted to hear that you were happy with the quality of the meat. We truly appreciate your support.
Warm regards,
Team Saffron Alley🧡
Reply from Saffron Alley
Dear Farok,
Thank you for your lovely feedback. We're so pleased to know you were happy with the quality. Your support is greatly appreciated.
Kind regards,
Team Saffron Alley🧡
This company is great!
This company is great. Great adverts, great meat and perfect delivery.
10 April 2026
Unprompted review
Reply from Saffron Alley
Dear Ms Sue Shahmiri,
Thank you for your wonderful review. We're so pleased to hear that you enjoyed the adverts, the quality of our meat, and the delivery experience. Your kind words truly mean a lot to our team.
Warm regards,
Team Saffron Alley🧡
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