I had a problem with an Auraglow light, contacted Safield and they're sending a replacement. Well happy, thanks guys.
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See what reviewers are saying
When buying do not "try" as this = "Used" = NO RETURN Bought a motion sensor pir bulb (auraglow) which didn't illuminate unless rubbing hands around it before eventually illuminating. Fitted o... See more
Ordered 2x Auraglow up/down outside wall lights (dusk-dawn & PIR) which were delivered promptly. The units were of good quality, look good and are now installed and working fine. There were a few... See more
Company replied
Not a happy customer! I bought a light which has stopped working six months after installation. Phoned to get replacement and have been told I need to return faulty one before they replace it (it’s £... See more
Company details
Information provided by various external sources
Safield Distributions are sole importers and distributors for many of our product lines that are forever changing. We mainly seek products that are exclusive to you only through us! Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.
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So easy to order and spot on delivery…
So easy to order and spot on delivery time, will always order my solar lights from you. Also I will SPREAD THE WORD. THANK YOU 👍
Great for craft work
This is just what I needed to do my diamond art. I can position it really close to the part I am working on and the light is bright enough for me to see exactly what I am doing. The colours on the base are an added bonus, they are very pretty and look amazing. I would recommend this to anyone who needs a light for any craft work. And I can charge my phone at the same time! Great value too.
Excellent goods and delivered very quick delivery
Ordered and received 13 up and down wall lights.
Now fitted am delighted with them.
Ordered one day and delivered the next !.
Fantastic customer care
This company has brilliant customer care. I had an issue with some outside lights. They emailed me back straight away and had replacements sent within days. Couldn't ask for anything better. Thank you.
Great service said 2 day delivery and 2…
Great service said 2 day delivery and 2 days it was.
First class service !.
Great service
Great service. Delivery time was quick under the circumstances of Covid and the quality of the lights is good.
Good reliable service.
Quick delivery
Quick delivery, well packaged. Great quality light, very bright, fits perfectly on vanity mirror.
I bought a Solewrap machine for…
I bought a Solewrap machine for disposable shoe covers. It broke at the third use. The handle is only supported within the plastic. No surprise that it broke so quickly. The machine may as well be called "Disposable machine for.....". or else it should have a warning that it be limited to those under 60kg in weight. Safield had the audacity to charge me for the return postage which was around £10! I could not be bothered to take it up with Amazon.
Tried but not working as advertised NO return
When buying do not "try" as this = "Used" =
NO RETURN
Bought a motion sensor pir bulb (auraglow) which didn't illuminate unless rubbing hands around it before eventually illuminating. Fitted outside rear door in clear glass protective cover.
Company taking the view this voided any return as now USED !
Not a company who's questionable after sales I would use again and at £7.99 was a waste of my money.
Auraglow strip lights
Auraglow strip lights arrived quickly. No problem fixing these. Good product.
Excellent service and good product.
I have purchased many products from…
I have purchased many products from Safield, including the solar flickering jars and the motion sensor light strips for cupboards and wardrobes etc.
I love their products and their after sales service has been excellent and efficient on the occasion when I have to use their service. I will continue to recommend your company to my friends and to continue to use your excellent products.
Excellent purchase
Excellent purchase
Delivered in great time
Will definitely use again
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