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Sagic Reviews 

1,881
•
TrustScore 5 out of 5

4.8

Insurance company
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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and knowledgeable customer service agents who answer telephone calls promptly without long waiting queues. People also note that annual renewal processes are completely straightforward and insurance quotes remain consistently competitive and affordable. Some reviewers were not happy with certain online site features and policy wording details. A few people mentioned that making minor account changes directly on the website can sometimes be challenging, requiring additional emails for resolution. Others stated that pricing might not always represent the absolute lowest option on the broader market, though overall satisfaction remains exceptionally high.

What people talk about most

Price

Clients share positive opinions on price, consistently highlighting very competitive quotes and affordable... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting polite, patient, and... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the quick, courteous,... See more

Staff

Customers had positive experiences with staff, frequently expressing appreciation for the helpful and... See more

User experience

Users describe positive interactions with user experience, highlighting how the online process is very clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gave me a very good price less than last year and well priced I checked. Got a phone call prior to renewing and confirmedthat I wanted to go ahead and needed to use another card as old card was out... See more

Company replied

Rated 5 out of 5 stars

Very responsive and caring. All their staff seem imbibed with a true sense of helpfulness. Also very prompt and thorough. We had a complicated and long- running issue and SAGIC maintained a helpful... See more

Rated 5 out of 5 stars

Have been with this insurance company for some years now. Renewal is easy, price is very competitive, straight forward renewal no fuss no extra sales pitch. Get exactly what l asked for.

Rated 5 out of 5 stars

Kept price similar to last year. Profits help towards Salvation Army endeavours. Please note - we're in the process of moving house, perhaps late summer - we'll be in touch re change of address.

Company details

  1. #27 of 140 best companies in Insurance company
  2. #12 of 43 best companies in Home Insurance Agency
  3. #66 of 228 best companies in Insurance agency
  4. #12 of 22 best companies in Landlord Insurance Company

About Sagic

Written by the company

Sagic has been offering ethical insurance products since it was formed in 1909.

We are proud to be wholly owned by The Salvation Army whose values we share.

Our 5-star rated (Defaqto, Moneyfacts and Fairer Finance) Home Insurance products can be tailored to suit homeowners, tenants and landlords that want to help deliver critical support to our communities while protecting their biggest asset. Alongside providing comprehensive home insurance policies to cover your every need, we support the diverse charitable work of The Salvation Army.

Choose sagic. You’re guaranteed quality insurance products backed by a friendly, personal service – plus the assurance that your insurance company is truly working for good.

Key benefits:
  • Wholly owned by the Salvation Army
  • Insurance that helps others
  • 100+ years of service
  • Customer focused approach
  • No interest on monthly payments
  • No amendment fees
  • Member discounts

    Call 0300 030 1865 or visit www.sagic.co.uk for a quote.

    • Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    2k reviews

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    Replied to 100% of negative reviews

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    4.8

    All reviews

    (1,881)

    273 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
    Rated 5 out of 5 stars

    Thank you Sagic…

    Sagic reminded me when my insurance was due. That gave me a quote for this year along with the amount I paid last time. On the due date it was automatically renewed as I had requested and I was sent a message to say that the transaction had completed successfully.

    29 January 2026
    Rated 5 out of 5 stars

    Honest, caring and helpful.

    I rand SAGIC to check pedal cycle cover as I had given away one of my bikes. The lady I spoke to was polite and very helpful and confirmed that I had the right level of cover.
    I advised her that I was fitting a key safe to my property this weekend and she confirmed that the underwriters were aware and had approved.

    4 February 2026
    Rated 5 out of 5 stars

    Very responsive and caring.

    Very responsive and caring. All their staff seem imbibed with a true sense of helpfulness. Also very prompt and thorough.
    We had a complicated and long- running issue and SAGIC maintained a helpful and positive attitude at all times.
    We cannot fault them!

    12 January 2026
    Rated 4 out of 5 stars

    Very helpful and knowledgeable customer…

    Very helpful and knowledgeable customer service agent on the telephone able to answer all questions promptly and efficiently. Some written information could be clearer e.g giving option of monthly instalments to pay annual premium without making clear sum based on payments required for 10 months only and not assumed 12 monts.

    12 January 2026
    Rated 5 out of 5 stars

    Simple renewal

    A reminder beforehand allowed time to go through documents which were easy to understand. Then it renewed without problems

    5 January 2026
    Rated 4 out of 5 stars

    The website works perfectly if the data is correct.

    The website works perfectly if the details in the proposal are correct. If minor change is required, for example to fine tune a postal address or change a mobile phone number, the site appears to struggle however a simple email to customer services to effect such changes away from the site provides resolution. For this reason I only award four stars.

    9 January 2026

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