Sagic Reviews 

1,880
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and knowledgeable customer service agents who answer telephone calls promptly without long waiting queues. People also note that annual renewal processes are completely straightforward and insurance quotes remain consistently competitive and affordable. Some reviewers were not happy with certain online site features and policy wording details. A few people mentioned that making minor account changes directly on the website can sometimes be challenging, requiring additional emails for resolution. Others stated that pricing might not always represent the absolute lowest option on the broader market, though overall satisfaction remains exceptionally high.

What people talk about most

Price

Clients share positive opinions on price, consistently highlighting very competitive quotes and affordable... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting polite, patient, and... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the quick, courteous,... See more

Staff

Customers had positive experiences with staff, frequently expressing appreciation for the helpful and... See more

User experience

Users describe positive interactions with user experience, highlighting how the online process is very clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gave me a very good price less than last year and well priced I checked. Got a phone call prior to renewing and confirmedthat I wanted to go ahead and needed to use another card as old card was out... See more

Company replied

Rated 5 out of 5 stars

Very responsive and caring. All their staff seem imbibed with a true sense of helpfulness. Also very prompt and thorough. We had a complicated and long- running issue and SAGIC maintained a helpful... See more

Rated 5 out of 5 stars

Have been with this insurance company for some years now. Renewal is easy, price is very competitive, straight forward renewal no fuss no extra sales pitch. Get exactly what l asked for.

Rated 5 out of 5 stars

Kept price similar to last year. Profits help towards Salvation Army endeavours. Please note - we're in the process of moving house, perhaps late summer - we'll be in touch re change of address.


Company details

  1. #27 of 140 best companies in Insurance company
  2. #12 of 43 best companies in Home Insurance Agency
  3. #66 of 228 best companies in Insurance agency
  4. #12 of 22 best companies in Landlord Insurance Company

About Sagic

Written by the company

Sagic has been offering ethical insurance products since it was formed in 1909.

We are proud to be wholly owned by The Salvation Army whose values we share.

Our 5-star rated (Defaqto, Moneyfacts and Fairer Finance) Home Insurance products can be tailored to suit homeowners, tenants and landlords that want to help deliver critical support to our communities while protecting their biggest asset. Alongside providing comprehensive home insurance policies to cover your every need, we support the diverse charitable work of The Salvation Army.

Choose sagic. You’re guaranteed quality insurance products backed by a friendly, personal service – plus the assurance that your insurance company is truly working for good.

Key benefits:
  • Wholly owned by the Salvation Army
  • Insurance that helps others
  • 100+ years of service
  • Customer focused approach
  • No interest on monthly payments
  • No amendment fees
  • Member discounts

    Call 0300 030 1865 or visit www.sagic.co.uk for a quote.

  • Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    2k reviews

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    Asks customers to review

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    Replied to 100% of negative reviews

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    4.8

    All reviews

    (1,880)

    273 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Everything Seems Good So Far.

    Came across this company by chance as not found on a comparison site. Site easy to navigate and came up with a competitive quote. Did some reaserch and seems to be a trusted company eith a long history. Did phobe the company to clarify a few points. Took out the policy and although doesn't cone into force for a couple of weeks all appears good. As we know you never know how good an insurance company is until you make a claim.

    23 February 2026
    Rated 5 out of 5 stars

    Sagic are one of the good ones

    Sagic are one of the good ones, and frankly there are not many of them. I had a claim when a young man smashed his car into my wall outside and they got it fixed immediately and then claimed back from his insurance. I just got my renewal and its less than last year. They were on the ball and talking to me all the way through what was a painful experience and the care was evident.

    1 March 2026
    Rated 5 out of 5 stars

    Good value

    Good value. Very helpful customer service, which can be contacted by email so no hanging on phone for hours.

    23 February 2026
    Rated 5 out of 5 stars

    A really good company

    Sagic are a great company. Helpful staff and good prices. I've had to claim from them once and they made it very easy. I have recommended them to lots of people I know.

    15 December 2025
    Rated 5 out of 5 stars

    The website is easy to navigate

    The website is easy to navigate, and a relatively straightforward process to complete the questionnaire for a quote. The quotation for home and contents insurance was competitive.

    12 February 2026

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