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Sagic Reviews 1,767

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TrustScore 5 out of 5

4.8

Insurance company
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and helpful staff. Many people highlight the positive interactions with customer service agents, noting their responsiveness, knowledge, and polite demeanor. Consumers appreciate the ease of the subscription and renewal process, often finding it stress-free and efficient, with many reporting significant savings compared to previous insurers. However, some customers also noted occasional issues with the website when trying to make minor changes to their policy, though these were quickly resolved by contacting customer service directly. A few people also mentioned receiving renewal notices very close to the expiration date, which left little time to explore alternative quotes.

What people talk about most

Price

Clients share positive opinions on price, often highlighting fair and competitive rates for annual insurance... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, helpful,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Subscription

Users describe positive interactions with subscription renewals. Many customers appreciate the ease and... See more

Based on these reviews

Rated 5 out of 5 stars

Phoned to renew my house & contents insurance. Immediate response from machine saying I was number 1 in the queue, then immediately onto a very pleasant young lady who within 1 minute told me the rene... See more

Rated 5 out of 5 stars

I'm a new customer to Sagic as my previous insurer is no longer providing home and contents insurance. Lisa was great. I explained what cover I had previously taken and the price. I received a compara... See more

Rated 5 out of 5 stars

A Which best buy. Very competitive rates for home and contents insurance. Clear what is covered by policy.Customer service helpful esp when I had ticked wrong box in original questionnaire. Final quo... See more

Rated 5 out of 5 stars

Very responsive and caring. All their staff seem imbibed with a true sense of helpfulness. Also very prompt and thorough. We had a complicated and long- running issue and SAGIC maintained a helpful... See more

Company details

  1. #27 of 140 best companies in Insurance company
  2. #12 of 45 best companies in Home Insurance Agency
  3. #69 of 228 best companies in Insurance agency
  4. #13 of 22 best companies in Landlord Insurance Company

About Sagic

Written by the company

Sagic has been offering ethical insurance products since it was formed in 1909.

We are proud to be wholly owned by The Salvation Army whose values we share.

Our 5-star rated (Defaqto, Moneyfacts and Fairer Finance) Home Insurance products can be tailored to suit homeowners, tenants and landlords that want to help deliver critical support to our communities while protecting their biggest asset. Alongside providing comprehensive home insurance policies to cover your every need, we support the diverse charitable work of The Salvation Army.

Choose sagic. You’re guaranteed quality insurance products backed by a friendly, personal service – plus the assurance that your insurance company is truly working for good.

Key benefits:
  • Wholly owned by the Salvation Army
  • Insurance that helps others
  • 100+ years of service
  • Customer focused approach
  • No interest on monthly payments
  • No amendment fees
  • Member discounts

    Call 0300 030 1865 or visit www.sagic.co.uk for a quote.

    • Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    2K reviews

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    Replied to 100% of negative reviews

    Typically replies within 48 hours

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    Rated 4 out of 5 stars

    I’m rating this based on my experience…

    I’m rating this based on my experience of their customer service and the price of my contents insurance. I’ve never made a claim.

    It was easy to arrange insurance cover with Sagic - absolutely no hassles whatsoever. Ive found their customer service to be very personalised, professional and sincere and my premium has actually reduced this year.

    28 October 2025
    Rated 5 out of 5 stars

    Usual excellent service.

    Usual excellent service.
    I’ve been using SAGIC for many years and have appreciated their first class customer service and competitive pricing for home contents insurance. Very happy to recommend SAGIC.

    12 March 2026
    Rated 5 out of 5 stars

    I've renewed our buildings insurance…

    I've renewed our buildings insurance with Sagic for the 5th time this time as I have been very pleased with the cover and the premiums so far. Everything seems to work well in terms of renewing with a couple of emails with the new quote as the renewal date is getting near and policy docs arriving also by email once renewed. So far, we've not had any reason to claim so I can't vouch for them in that area but otherwise all is very professional.

    My only request would be that their Policy Wording Booklet (which is provided only by a link to their website via the renewal email rather than an attached document) be available to download as a pdf from their website because trying to save it as a pdf (as one of the print options) results in many of the pages getting overlaid with other text as if it hasn't been formatted correctly. Other than that small gripe, no complaints and am very happy with the company.

    14 March 2026
    Rated 5 out of 5 stars

    SAGIC are the best

    SAGIC have insured our property for many years, they have always been professional in all of their dealings and very efficient in all that they do

    9 March 2026
    Rated 4 out of 5 stars

    Great insurance

    Great insurance, great price. Only received the quote one day before the funds were taken out. No chance to check with other providers should I have wanted to.

    2 March 2026

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