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Sagic Reviews 1,767

•
TrustScore 5 out of 5

4.8

Insurance company
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and helpful staff. Many people highlight the positive interactions with customer service agents, noting their responsiveness, knowledge, and polite demeanor. Consumers appreciate the ease of the subscription and renewal process, often finding it stress-free and efficient, with many reporting significant savings compared to previous insurers. However, some customers also noted occasional issues with the website when trying to make minor changes to their policy, though these were quickly resolved by contacting customer service directly. A few people also mentioned receiving renewal notices very close to the expiration date, which left little time to explore alternative quotes.

What people talk about most

Price

Clients share positive opinions on price, often highlighting fair and competitive rates for annual insurance... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, helpful,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Subscription

Users describe positive interactions with subscription renewals. Many customers appreciate the ease and... See more

Based on these reviews

Rated 5 out of 5 stars

Phoned to renew my house & contents insurance. Immediate response from machine saying I was number 1 in the queue, then immediately onto a very pleasant young lady who within 1 minute told me the rene... See more

Rated 5 out of 5 stars

I'm a new customer to Sagic as my previous insurer is no longer providing home and contents insurance. Lisa was great. I explained what cover I had previously taken and the price. I received a compara... See more

Rated 5 out of 5 stars

A Which best buy. Very competitive rates for home and contents insurance. Clear what is covered by policy.Customer service helpful esp when I had ticked wrong box in original questionnaire. Final quo... See more

Rated 5 out of 5 stars

Very responsive and caring. All their staff seem imbibed with a true sense of helpfulness. Also very prompt and thorough. We had a complicated and long- running issue and SAGIC maintained a helpful... See more

Company details

  1. #27 of 140 best companies in Insurance company
  2. #12 of 45 best companies in Home Insurance Agency
  3. #69 of 228 best companies in Insurance agency
  4. #13 of 22 best companies in Landlord Insurance Company

About Sagic

Written by the company

Sagic has been offering ethical insurance products since it was formed in 1909.

We are proud to be wholly owned by The Salvation Army whose values we share.

Our 5-star rated (Defaqto, Moneyfacts and Fairer Finance) Home Insurance products can be tailored to suit homeowners, tenants and landlords that want to help deliver critical support to our communities while protecting their biggest asset. Alongside providing comprehensive home insurance policies to cover your every need, we support the diverse charitable work of The Salvation Army.

Choose sagic. You’re guaranteed quality insurance products backed by a friendly, personal service – plus the assurance that your insurance company is truly working for good.

Key benefits:
  • Wholly owned by the Salvation Army
  • Insurance that helps others
  • 100+ years of service
  • Customer focused approach
  • No interest on monthly payments
  • No amendment fees
  • Member discounts

    Call 0300 030 1865 or visit www.sagic.co.uk for a quote.

    • Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    2K reviews

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    Replied to 100% of negative reviews

    Typically replies within 48 hours

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    Rated 4 out of 5 stars

    Very helpful and knowledgeable customer…

    Very helpful and knowledgeable customer service agent on the telephone able to answer all questions promptly and efficiently. Some written information could be clearer e.g giving option of monthly instalments to pay annual premium without making clear sum based on payments required for 10 months only and not assumed 12 monts.

    12 January 2026
    Rated 5 out of 5 stars

    Simple renewal

    A reminder beforehand allowed time to go through documents which were easy to understand. Then it renewed without problems

    5 January 2026
    Rated 4 out of 5 stars

    The website works perfectly if the data is correct.

    The website works perfectly if the details in the proposal are correct. If minor change is required, for example to fine tune a postal address or change a mobile phone number, the site appears to struggle however a simple email to customer services to effect such changes away from the site provides resolution. For this reason I only award four stars.

    9 January 2026
    Rated 5 out of 5 stars

    Great service

    The repeat cover annually is so helpful especially at the end of the year. The service has always been first class and the prices are very competitive.

    1 January 2026

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