Sagic Reviews 

1,880
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and knowledgeable customer service agents who answer telephone calls promptly without long waiting queues. People also note that annual renewal processes are completely straightforward and insurance quotes remain consistently competitive and affordable. Some reviewers were not happy with certain online site features and policy wording details. A few people mentioned that making minor account changes directly on the website can sometimes be challenging, requiring additional emails for resolution. Others stated that pricing might not always represent the absolute lowest option on the broader market, though overall satisfaction remains exceptionally high.

What people talk about most

Price

Clients share positive opinions on price, consistently highlighting very competitive quotes and affordable... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting polite, patient, and... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the quick, courteous,... See more

Staff

Customers had positive experiences with staff, frequently expressing appreciation for the helpful and... See more

User experience

Users describe positive interactions with user experience, highlighting how the online process is very clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gave me a very good price less than last year and well priced I checked. Got a phone call prior to renewing and confirmedthat I wanted to go ahead and needed to use another card as old card was out... See more

Company replied

Rated 5 out of 5 stars

Very responsive and caring. All their staff seem imbibed with a true sense of helpfulness. Also very prompt and thorough. We had a complicated and long- running issue and SAGIC maintained a helpful... See more

Rated 5 out of 5 stars

Have been with this insurance company for some years now. Renewal is easy, price is very competitive, straight forward renewal no fuss no extra sales pitch. Get exactly what l asked for.

Rated 5 out of 5 stars

Kept price similar to last year. Profits help towards Salvation Army endeavours. Please note - we're in the process of moving house, perhaps late summer - we'll be in touch re change of address.


Company details

  1. #27 of 140 best companies in Insurance company
  2. #12 of 43 best companies in Home Insurance Agency
  3. #66 of 228 best companies in Insurance agency
  4. #12 of 22 best companies in Landlord Insurance Company

About Sagic

Written by the company

Sagic has been offering ethical insurance products since it was formed in 1909.

We are proud to be wholly owned by The Salvation Army whose values we share.

Our 5-star rated (Defaqto, Moneyfacts and Fairer Finance) Home Insurance products can be tailored to suit homeowners, tenants and landlords that want to help deliver critical support to our communities while protecting their biggest asset. Alongside providing comprehensive home insurance policies to cover your every need, we support the diverse charitable work of The Salvation Army.

Choose sagic. You’re guaranteed quality insurance products backed by a friendly, personal service – plus the assurance that your insurance company is truly working for good.

Key benefits:
  • Wholly owned by the Salvation Army
  • Insurance that helps others
  • 100+ years of service
  • Customer focused approach
  • No interest on monthly payments
  • No amendment fees
  • Member discounts

    Call 0300 030 1865 or visit www.sagic.co.uk for a quote.

  • Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    2k reviews

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    Asks customers to review

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    Replied to 100% of negative reviews

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    4.8

    All reviews

    (1,880)

    273 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 4 out of 5 stars

    I’m rating this based on my experience…

    I’m rating this based on my experience of their customer service and the price of my contents insurance. I’ve never made a claim.

    It was easy to arrange insurance cover with Sagic - absolutely no hassles whatsoever. Ive found their customer service to be very personalised, professional and sincere and my premium has actually reduced this year.

    28 October 2025
    Rated 5 out of 5 stars

    Usual excellent service.

    Usual excellent service.
    I’ve been using SAGIC for many years and have appreciated their first class customer service and competitive pricing for home contents insurance. Very happy to recommend SAGIC.

    12 March 2026
    Rated 5 out of 5 stars

    I've renewed our buildings insurance…

    I've renewed our buildings insurance with Sagic for the 5th time this time as I have been very pleased with the cover and the premiums so far. Everything seems to work well in terms of renewing with a couple of emails with the new quote as the renewal date is getting near and policy docs arriving also by email once renewed. So far, we've not had any reason to claim so I can't vouch for them in that area but otherwise all is very professional.

    My only request would be that their Policy Wording Booklet (which is provided only by a link to their website via the renewal email rather than an attached document) be available to download as a pdf from their website because trying to save it as a pdf (as one of the print options) results in many of the pages getting overlaid with other text as if it hasn't been formatted correctly. Other than that small gripe, no complaints and am very happy with the company.

    14 March 2026
    Rated 5 out of 5 stars

    SAGIC are the best

    SAGIC have insured our property for many years, they have always been professional in all of their dealings and very efficient in all that they do

    9 March 2026
    Rated 4 out of 5 stars

    Great insurance

    Great insurance, great price. Only received the quote one day before the funds were taken out. No chance to check with other providers should I have wanted to.

    2 March 2026
    Rated 5 out of 5 stars

    Superb

    Easy, no fuss website to get quote.

    Price was superb value and saved me about 30 per cent from existing insurer (Saga) and competitors.

    6 March 2026

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