Sagicor Life Insurance Company-USA logo
Visit website

Sagicor Life Insurance Company-USA Reviews 

206
•
TrustScore 2 out of 5

2.0

Insurance agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was trick into an investment, I was told it's a compulsory savings, I decided to closed one of my policy. I was told I would have the funds in my account the following monday. I waited until the fol... See more

Rated 2 out of 5 stars

With something as important as life insurance I feel that a hard copy should be mailed to the insured and not have to be printed out. And as for their only through the us postal service change of bene... See more

Rated 2 out of 5 stars

I TOLD THE AGENT THAT I WANTED TO APPLY FOR SUPER PREFFERED AND HE INSISTED I NOT APPLY THAT WAY. I GOT APPROVED FROM THREE OTHER COMPANIES SUPER PREFFERED BUT SAGICOR ONLY APPROVED ME PREFFERED. TH... See more

Rated 3 out of 5 stars

Customer service was OK even though she wasn't able to help me. I don't have access to print out a form without going to library just to change which account my automatic payment comes from. It's a... See more

Company details

  1. Insurance agency
  2. Financial advisor

Written by the company

Sagicor Life Insurance Company (“Sagicor”), a full-service life insurance and annuity carrier, is a wholly owned subsidiary of Sagicor Financial Company Ltd., one of the oldest insurance groups in the Americas, with operations in 19 countries and a growing presence in North America. Sagicor is rated A (Excellent) by A.M. Best Company (3rd best out of 16 possible ratings). Rating and guarantees are based on the claims-paying ability of Sagicor Life Insurance Company.

Contact info

2.0

Poor

TrustScore 2 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(206)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The company is very honest!

The company was very cooperative and was transparent about costs. All my interaction with this company has been top notch. I would definitely recommend!!!!

29 August 2017
Unprompted review
Rated 4 out of 5 stars

no physical a big +

Love the fact of not having to have physical ~ they do the research on medical history.Easy and fast coverage.

29 August 2017
Unprompted review
Rated 1 out of 5 stars

I called to cancel my insurance and get …

I called to cancel my insurance and get my money back. It had just been taken out. I called Denver my rep august 9th at 10:10 am he finally answered at 11:25. days go by after me asking about my refund. august 10th at 3:02 he said he started the process really! Finally august 18th at 6:41 pm he messages me and lets me know that the cancelation has been approved. This is unacceptable. I want my money back. Its not my fault he waited 9 days. Pretty much till its to late to get a refund. I will shout from the roof tops if I have to or report to the Insurance Board about Him and the company. Sorry if this sounds bad but really its almost a 100 bucks.

29 August 2017
Unprompted review
Sagicor Life Insurance Company-USA logo

Reply from Sagicor Life Insurance Company-USA

Good day Mr. McElfish. By way of introduction my name is Tom Groves and I am the Client Services Manager for Sagicor Life Insurance Company. I am sorry to learn that you have decided not to continue your coverage with our company. I also regret the issues you have had in getting your premiums refunded during the free-look period of your policy (S000090116).

I have confirmed with our New Business manager that a full refund of two months of premium is being prepared today for mailing tomorrow.

Again, I regret the concerns you have expressed and want to thank you for your original consideration of being a member of the Sagicor family.

If you have any further questions, please don't hesitate to contact me at your first convenience.

Kind regards,

Tom Groves
Manager, Client Services
888-724-4267 x5215
thomas_groves@sagicor.com

Rated 5 out of 5 stars

I asked for a quote on-line for life …

I asked for a quote on-line for life insurance. Katrina Walker called me with a quote. She was very patient and very informative. I had some questions and she explained everything to me in detail. She did it in terms I could understand. Was a great conversation and I truly appreciated the time she spent with me.

29 August 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look