Our son lost his ILCA rudder and tiller assembly overboard, never to be recovered. One phone call and a trip to Sailing Chandlery allowed him to be racing again within 24 hours, at a very sensible pr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great to talk to a sailor who understood exactly what we wanted, agreed a really sensible price and dispatched a perfectly numbered sail the next day, in good time for a major event. Absolutely brilli... See more
Really pleased with Sailing Chandlery. I got an ILCA rudder at the best price anywhere (look for vouchers)! Communication was excellent, and delivery was fast and securely packed. Great to... See more
Company replied
Amazing shopping experience, as ever. The site has an almost unrivalled stock and selection of items, and at great prices too. This most recent order saw super quick and easy dispatch/postage, and t... See more
Company replied
Company details
Written by the company
Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.
Contact info
Units 3-4 Queensway House, Kings Road, SS8 0QY, Canvey Island, United Kingdom
- 01268 222912
- info@sailingchandlery.com
- sailingchandlery.com
4.9
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Winter sailing clothing
Ordered winter gloves , socks and couple of other items for winter series. Great prices and choices, arrived via Royal Mail on time couple of days later. Very happy with everything that I ordered and the prompt delivery.
22 October 2025
Unprompted review
Reply from Sailing Chandlery
Hi Nigel,
Thank you so much for your kind words! 😊
We’re thrilled to hear you’re happy with your winter gear and that your order arrived quickly.
We really appreciate your support and hope everything keeps you warm this season.
Reply from Sailing Chandlery
Good morning Edward,
Thank you for taking the time to leave us a review. I am sorry to hear your order has not yet arrived, unfortunately this is the first we've heard about this, and we have had no previous correspondences with you to try and solve this before you left a review of our service.
We have now looked into this for you, please accept our apologies that on this occasion Royal Mail has taking longer than expected. The tracking is showing that it has been received by your local sorting office so we would expect this to arrive with you very soon.
If there is anything else we can help you with please do not hesitate to contact us.
Great products at fantastic prices
Great products at fantastic prices. Delivery is speedy as standard.
20 October 2025
Unprompted review
Reply from Sailing Chandlery
Hi Rob,
Thank you for your positive feedback!
We’re delighted that you’re pleased with our products, pricing, and delivery service.
Good extra long sailbags made to order
15 October 2025
Unprompted review
Reply from Sailing Chandlery
Hi CS,
Thank you for your review! We're glad to hear you're happy with your extra long sail bags. It's always great to know our made-to-order service is meeting expectations.
High quality items
Very good delivery times, products shipped fast and arrived in good condition. As shown online. Good quality ILCA mainsheet and GBR set
15 October 2025
Unprompted review
Reply from Sailing Chandlery
Hi there,
Thank you for your great feedback! We're pleased to hear your order arrived quickly and in perfect condition. It's great to know you're happy with the quality of the ILCA mainsheet rope and GBR sail letter set.
Good first experience!
This was my first time of using Sailing Chandlery, and I will use this company again. Clear website with all of the products I needed to start winter maintenance on my Laser (ILCA!). Easy to order, good prices when compared with other sites, and reasonable delivery costs with prompt delivery by Royal Mail.
13 October 2025
Unprompted review
Reply from Sailing Chandlery
Hi IanM,
Thank you for your kind words and for choosing Sailing Chandlery for the first time!
We're really glad you found the website clear, the prices competitive, and the delivery smooth.
Best of luck with your winter maintenance on your ILCA.
Very quick delivery
Very quick delivery, product as described! Excellent service
9 October 2025
Unprompted review
Reply from Sailing Chandlery
Hi Paul,
Thanks so much for your review.
We're glad your order arrived quickly and that you’re happy with the product and service.
Excellent Service and Value
Really pleased with Sailing Chandlery. I got an ILCA rudder at the best price anywhere (look for vouchers)!
Communication was excellent, and delivery was fast and securely packed.
Great to deal with proper sailing people who really know the kit & what they are doing.
Martin
1 October 2025
Unprompted review
Reply from Sailing Chandlery
Thank you for leaving a review Martin.
We're thrilled to hear you’re pleased with your ILCA rudder and that you found a great deal with us.
We really appreciate your kind words about our team — it means a lot coming from a fellow sailor!
If you ever need anything else or have questions about your kit, we're always happy to help.
Spot on just what hoped for
8 October 2025
Unprompted review
Reply from Sailing Chandlery
Thanks for leaving a review Colin,
We're really happy to hear everything was just what you hoped for.
Let us know if you need anything else!
Excellent products and service
Excellent products and service, recommended to others.
3 October 2025
Unprompted review
Reply from Sailing Chandlery
Hi Nigel,
Thank you so much for your kind words! We're thrilled to hear you’re happy with our products and service. Your recommendation means a lot to us!
Know there customers
Know there customers - Knowing what dinghy sailors want🙂
7 October 2025
Unprompted review
Reply from Sailing Chandlery
Hi Mark,
Thank you for your kind words!
We're passionate about understanding the needs of dinghy sailors and are glad to hear that it shows.
Your feedback means a lot to us.
Exactly as described and order came…
Exactly as described and order came very quickly. Very good YouTube video describing the item as well.
1 October 2025
Unprompted review
Reply from Sailing Chandlery
Hi Sean,
Thank you for your great feedback!
We're glad to hear your order arrived quickly and that the item met your expectations.
It's also fantastic to know the YouTube video was helpful , we work hard to make our content informative and clear.
Easy to order on the website
Easy to order on the website. Collected from the warehouse. Friendly staff will shop again.
29 September 2025
Unprompted review
Reply from Sailing Chandlery
Hi Richard,
Thank you for the kind words!
We're glad the ordering process was smooth and that our team made your collection experience a positive one.
Good kit delivered fast
Good kit delivered fast, easy returns on the odd occasions, now my go-to for sailing kit
1 October 2025
Unprompted review
Reply from Sailing Chandlery
Hi Adrian,
Thanks for the fantastic review.
We're so glad to hear you're happy with the kit, delivery speed, and our returns process.
It means a lot to be your go-to for sailing gear — we’ll keep working hard to earn that trust every time.
Prompt
Prompt, efficient service with very helpful staff available to offer guidance
26 September 2025
Unprompted review
Reply from Sailing Chandlery
Hi Chris,
Thank you for the great review.
We're really pleased you found our service prompt and efficient, and that our team was able to offer the guidance you needed.
Excellent speedy delivery service
Excellent speedy delivery service, the UJ on my tiller extension broke during racing on Sunday. I ordered a couple of replacements that afternoon to ensure I had a spare available and received the package on Wednesday. Ready to go again for the weekend.
21 September 2025
Unprompted review
Reply from Sailing Chandlery
Hi David,
Thanks for the great review.
We're really glad we could get your replacements to you quickly and keep you race-ready for the weekend.
Excellent service
15 September 2025
Unprompted review
Reply from Sailing Chandlery
Hi Henry, Thank you! We're thrilled to hear you were happy with the service.
Fast delivery and good advice
Fast delivery and good advice, feel confident we’re getting the right products!
1 September 2025
Unprompted review
Reply from Sailing Chandlery
Hi Claire, Thank you for the great feedback! We're really pleased to hear the delivery was fast and that our advice helped you feel confident in your purchase.
Just love Sailing Chandlery exactly…
Just love Sailing Chandlery exactly what you need and delivered fast. Why go anywhere else!
10 September 2025
Unprompted review
Reply from Sailing Chandlery
Hi Nick,
Thank you for the fantastic review! We're thrilled to hear you love Sailing Chandlery and that we had exactly what you needed.
Your support means a lot to us, and we couldn’t agree more… why go anywhere else?
I've placed many orders with Sailing…
I've placed many orders with Sailing Chandlery and it's always a consistent and reliable service from Sailing Chandlery. They also have excellent customer service and reward loyalty which is nice - old school.
9 September 2025
Unprompted review
Reply from Sailing Chandlery
Hi J Chambers, thanks for taking the time to leave a review, we are happy we can continue to provide you with a reliable service each time around and that you had an excellent customer service experience with us.
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