Sailing Chandlery Reviews 

3,946
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a truly great experience with this company. People frequently highlight the exceptionally fast shipping, highly competitive pricing, and very knowledgeable support team that always responds quickly to customer questions. Shoppers truly appreciate the exceptionally well-organized website, clear product descriptions, and the high quality of items received for their various sailing needs. Many consumers also mention lovely personal touches included in their packages, such as small treats that make unboxing delightful. Some reviewers were not happy with occasional delivery delays, tracking difficulties, or courier mistakes that caused parcels to arrive too late for planned weekend events.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Product

Clients share profound satisfaction on product quality, frequently highlighting that items arrive exactly as... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast, efficient, and reliable... See more

Price

Users describe positive interactions with price, noting that costs are consistently fair and competitive... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting the user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our son lost his ILCA rudder and tiller assembly overboard, never to be recovered. One phone call and a trip to Sailing Chandlery allowed him to be racing again within 24 hours, at a very sensible pr... See more

Rated 5 out of 5 stars

Great to talk to a sailor who understood exactly what we wanted, agreed a really sensible price and dispatched a perfectly numbered sail the next day, in good time for a major event. Absolutely brilli... See more

Rated 5 out of 5 stars

Really pleased with Sailing Chandlery. I got an ILCA rudder at the best price anywhere (look for vouchers)! Communication was excellent, and delivery was fast and securely packed. Great to... See more

Company replied

Rated 5 out of 5 stars

Amazing shopping experience, as ever. The site has an almost unrivalled stock and selection of items, and at great prices too. This most recent order saw super quick and easy dispatch/postage, and t... See more

Company replied


Company details

  1. Sailing shop
  2. Boat accessories supplier
  3. Boat cover supplier
  4. Boat maintenance

Written by the company

Our friendly team at Sailing Chandlery provide everything from shackles to boats to the general public with fast delivery times providing the service you deserve. As an online chandlery our aim is to take the hassle out of your trip to the chandlery, order your sailing products, they will be dispatched quickly and arrive at your door. We are also an authorised Laser Performance dealer offering boats and official class legal parts for the Laser, Pico, Bug, Bahia and Vago.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,946)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price, quick delivery

Good price, fast delivery, great communication and easy to use website - perfect!

1 April 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Dave,
Thank you for the fantastic review!
We’re glad everything from price to delivery hit the mark.
Great to hear you found the website easy to use too.

Rated 5 out of 5 stars

Speedy delivery as always

Speedy delivery as always, shipped the same day as ordered. All items exactly as expected!

30 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi George,
Thank you so much for your kind feedback!
We're really glad to hear everything arrived quickly and
all the items were exactly as expected.

Rated 5 out of 5 stars

Really pleased with the knot tying kit…

Really pleased with the knot tying kit I bought. We don’t sail but my grandson is doing his life saving course and needs to learn knots. So this kit was ideal. Thank you

25 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Marlene,
Thank you so much for your lovely feedback!
We’re really glad to hear the knot tying kit has been useful for your grandson’s life saving course—that sounds like a fantastic skill for him to learn.
It’s great to know the kit was a good fit even without a sailing background.

Rated 5 out of 5 stars

Sailing chandlery are brilliant

Sailing chandlery are brilliant - excellent service

19 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Miles,
Thank you so much for your kind words!
We’re delighted to hear you had a great experience with our service.

Rated 5 out of 5 stars

Good solid product

Good solid product, not the cheapest but definitely best value, because it will last. Buy cheap and you buy twice!

20 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Mark,
Thanks for the great feedback!
We’re really glad you see the value in the quality—it’s exactly what we aim for.
Investing a bit more upfront to get something that lasts really does make all the difference.

Rated 5 out of 5 stars

Speedy and quick delivery!

20 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Ilan,
Thanks so much for your review!
We’re really pleased to hear your order arrived quickly—getting things to our customers fast is always a top priority. 😊

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing, good range of products and prompt delivery.
One of my go to chandlers

21 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Phil,
Thanks for the fantastic review!
We’re really glad you’re happy with our pricing, product range, and speedy delivery.
It means a lot to be one of your go to chandlery's.

Rated 5 out of 5 stars

Fabulous service throughout from a…

Fabulous service throughout from a clear website and great communication during the process and speedy delivery. 100 per cent recommended and we will be back!

7 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Katherine,
Thank you so much for the fantastic feedback!
We’re delighted to hear you found the website easy to use and that our communication and delivery hit the mark.
It’s great to know you’d recommend us, and we really look forward to welcoming you back again soon!

Rated 5 out of 5 stars

They sent the wrong items but corrected…

They sent the wrong items but corrected this mistake in record time. Great service

14 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi David,
Thank you for leaving a review!
We’re really glad we could put things right quickly and turn your experience around.
Mistakes can happen, but it’s always our priority to fix them as fast as possible. We truly appreciate your understanding and support!

Rated 5 out of 5 stars

Orders are always process swiftly

Orders are always process swiftly. Discounts offered very helpful.
Lovely personal touch on include love hearts in package!

5 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Marina,
Thank you so much for your lovely review!
We're really glad to hear that your orders are processed quickly and that the discounts help.
The little love hearts are one of our favourite touches too—we’re so happy you noticed them! 🍬

Rated 5 out of 5 stars

★★★★★ Excellent Service



★★★★★ Excellent Service

“Excellent service from this sailing chandlery. Very helpful staff, great knowledge of boating equipment, and quick service. The quality of the products is very good and prices are fair. Everything arrived exactly as expected. Highly recommended for anyone looking for parts

9 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Gary,
Thank you for your fantastic review!
We’re really pleased to hear that you had a great experience with our team and found the service helpful and efficient.

Rated 5 out of 5 stars

Quality at competitive prices.

On behalf of my sailing club I have repeatedly purchased goods from Sailing Chandlery and have always found them competitive, informative and reliable, providing quality goods at the best market prices. For these reasons I have no hesitation in recommending Sailing Chandlery to anyone looking to purchase sailing goods.

6 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Graeme,
Thank you for your continued support and for taking the time to share such a thoughtful review.
We’re delighted to hear that you’ve consistently found Sailing Chandlery competitive, informative, and reliable. It means a lot to us that your sailing club trusts us for quality products at great prices.

Your recommendation is greatly appreciated, and we look forward to supporting you and your club with your sailing needs for many seasons to come. ⛵

Rated 5 out of 5 stars

All-round impressive

Sailing Chandlery had the products I wanted at competitive prices, they were dispatched promptly and I was kept informed of each stage of the process. The package arrived when expected, promptly and well-packaged. The items were correct and the high quality I was hoping for. Highly recommended, and I'll definitely be shopping here again.

7 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Kirstie,
Thank you for your great feedback!
We’re really pleased to hear that you found the products you needed at competitive prices and that our dispatch and updates kept you well informed throughout the process.
It’s also great to know your order arrived on time, well packaged, and exactly as expected.

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with , order and great delivery service.

4 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Andrew,
Thank you for your review!
We’re glad to hear you found the ordering process easy and that our delivery service met your expectations.

Rated 5 out of 5 stars

Great service and next day

Great service and next day! Needed wheel fast!

4 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Paul,
Thank you for the great feedback!
We’re really pleased we could get the wheel to you quickly and that our next-day delivery helped when you needed it fast.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good variety of choice, good prices and even great additional treats were given! Definitely the best sailing shop I've tasted ever.

3 March 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Miguel,
Thank you for the fantastic review!
We’re delighted to hear you were happy with the fast delivery, wide choice of variety.
We’re glad you enjoyed the little extra treats too — a small thank you from us.

Rated 5 out of 5 stars

Helpful professional advice and prompt service

Very helpful advice provided over the telephone. The Laser Pico cover I subsequently ordered was very good quality and was delivered well packaged and very quickly. I would definitely use this company again on the basis of their knowledgeable professional service, quality and value for money and prompt delivery

26 February 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi David,
Thank you for your kind review!
We’re really pleased to hear that the advice over the phone was helpful and that you were happy with the quality of your Laser Pico cover.
It’s great to know it arrived quickly and well packaged too.

Rated 5 out of 5 stars

Swift delivery from a company that seems to really care about its customers

Needed some nuts and bolts ahead of an RYA training session on the weekend (new cheek blocks and through deck blocks purchased at the RYA show but they didn’t carry stocks of screws or bolts) ordered them and they arrived swift as anything with a nice packet of love hearts to boot managed to fit all the blocks and the boat is all ready for Saturday happy days thank you

27 February 2026
Unprompted review
Sailing Chandlery logo

Reply from Sailing Chandlery

Hi Petrus,
Thank you for the great review!
We’re really glad the nuts and bolts arrived in time for you to get everything fitted before your RYA training session. It’s always good to hear a boat is ready to go when the weekend comes around.
We’re pleased you enjoyed the little packet of Love Hearts too!

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