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Review summary

Created with AI, based on recent reviews

Looking at 169 reviews, most reviewers were unhappy with their overall experience. Many customers frequently complained about extremely slow shipping times, missing parcels, unexpected extra charges, and a total lack of communication from customer support when asking for urgent delivery updates and assistance. People also reported that items arrived broken, looked completely different from the promotional videos, and simply failed to function properly upon arrival. Though many buyers faced frustrating problems with their orders, some reviewers were actually happy with their purchases. Satisfied consumers noted that packages arrived promptly within a reasonable timeframe, offering good quality and a very smooth online purchasing process.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, expressing mixed experiences regarding their orders.... See more

Order

People report negative experiences with order fulfillment, highlighting long delivery delays and unhelpful... See more

Delivery service

Customers had negative experiences with delivery service, reporting that packages take several weeks or up to... See more

Quality

Reviewers highlight negative aspects of quality, expressing widespread disappointment with the items... See more

Response time

Customers consistently note negative experiences with response time, highlighting a strong consensus... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It appears that they increase your order without you knowing and you end up paying multiple times. I made one order of two caps, I’m pleased to say I did receive them, however I received two orders. I... See more

Rated 2 out of 5 stars

At present I've this company low rating cos it states free shipping but you are charged for postage & packaging..... and it doesn't tell you where the package is coming from !

Rated 2 out of 5 stars

Some how ordered one jigsaw puzzle but at check out paid for 3. Emailed three times so far, only reply is a standard reply. This company is a scam DO NOT ORDER anything from them.

Rated 3 out of 5 stars

I am a pensioner and can little afford to loose money. I paid for electric nail clippers from Saltdays. The took the money and sent an email to confirm that my order was being prepared. They have no... See more


2.3

Poor

TrustScore 2.5 out of 5

959 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.3

All reviews

(959)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

They have taken my money and not sent…

They have taken my money and not sent the goods. I have emailed them 6 times and no reply. I have today received an email to say it has been despathed, but no idea when it is likely to be received. I would not have ordered if I has realised, I will use Trustpilot before ordering anything else online. I only gave 3 stars as any less and you can't leave a review, but I would have not given any stars in reality.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Do not use this site. They are a scam. You won't get your order. I am more upset that Clearpay and Klarna let them use there facilities. That just makes people think they are okay. I did for that reason. Now I am paying for 3 items I know I am not getting. They were Christmas presents. I had to go and buy more, so cost me double. Stay away. I just wished I had checked on here before ordering.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Paid for two hover balls on 7th Nov

Paid for two hover balls on 7th Nov. Email from Saltdays to say they had been despatched. Tracking No. was fake. Emailed them and received a generic reply which was useless. Clicking on the order takes you to a mostly covered screen. Scam Asian company pretending they are trading in the UK. Pity I can't give minus stars. They deserve it.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Placed my order on 20/11/25 and still…

Placed my order on 20/11/25 and still haven't received it on 30/12/25. I've emailed customer services on numerous occasions and received an automatically generated response. This company is a scam and would advise everyone not to do business with it.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Wish I had read the reviews

Wish I had read the reviews, it's definitely a scam, was sent the entirely different colour hat. Been trying to get refund sent all details plus pictures as requested just keep receiving an auto email back. DO NOT TOUCH THIS COMPANY HOW THEY ARE ALLOWED TO TRADE I DONT KNOW AVOID!

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Please don’t order from these people

Please don’t order from these people. I really wish I had checked out reviews prior to ordering! I ordered 2 tweeting birds for my kittens. It has been 5 weeks since I was told it had been dispatched. When you email customer services you get a reply that doesn’t answer your specific question and you just end up very frustrated. Unfortunately, you can’t leave a review without putting a star on otherwise I wouldn’t have even given 1 star!!

27 December 2025
Unprompted review
Rated 1 out of 5 stars

This company Saltdays is a scam, do not order from them.

This company is a scam, I ordered some Led screens, after 10 days received a fake tracking number, so I emailed the company to cancel the order, they replied saying that I couldn't cancel. The products were delivered 21 days later, with no way to return them as they are not as advertised and poor quality and in my opinion not safe for children, they will be going in the bin. The company does not have proper customer service. Do not waste your time or money with Saltdays.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered jigsaw on 12 December

Ordered jigsaw on 12 December
No correspondence ,no emails replied to SCAM !! ..quick enough to take the money …just can’t trust any of the adverts on instagram ! Been scammed twice now ..credit card company don’t want to know as it’s ONLY 19.99 !!! Should have used PayPal as they will refund on any amount ..ah well lesson learned the hard way ..

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Product did not work and poor customer service

I ordered 3 hoverballs from Saltdays as presents for grandchildren. I have opened 2 and neither worked correctly. The product is vey poorly made. I contacted customer service a few weeks ago and only had a profoma reply saying they are busy.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Steer well clear!…

They just send replies to emails asking for updates on none delivery, having been told item has been delivered,saying “Thank you for your Understanding.”
My only understanding of Saltdays site is it’s a
TOTAL SCAM

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Order red panda socks

Order red panda socks - took ages to arrive and the item looks nothing like adverised, its a joke. Will be reporting to Trading Standards as this company is obviously trading dishonestly.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Flynova Pro balls - and website blocked

I ordered 2 Flynova Pro balls. They took ages to arrive and are both faulty. I won't charge up at all and the other only has enough power for a brief light show but not to fly. The quality is appalling! I tried to access their website with a view to returning but my security software blocks the site, so they are obviously a threat. Do not use them!

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn't have given any stars

Wouldn't have given any stars but you can't proceed until you click something.
Ordered bat socks and red panda socks on 16th Nov, arrived 18th Dec. They are nothing like the photo, they are cheap socks with small knitted things on them, the red pandas look like no animal I could identify. Having paid £18 each pair to say I am disappointed is a massive understatement. Only wish I had read the reviews before placing my order.
DO NOT BUY FROM THIS SITE!!!!

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Not happy

Ordered Highland cow socks got tiger cub socks sent to me did point this out in November to salt day's and they still sent out wrong socks. Obviously picker can't tell difference between a cow and a tiger!!!!! So not a happy customer

18 December 2025
Unprompted review

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