I personally purchased the wrong size t-shirt, and two days later Saltrock exchanged it without any problem. I have since purchased more clothing from a well run merchant.
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Nothing was to much trouble they didn’t have the sizes I wanted in the shop the staff went out into the warehouse and got my sizes for me to try on nothing was to much trouble trouble
The lady who assisted me provided excellent customer service. She let me know she was available if I needed help but gave me space to browse at my own pace. When it came time to pay, we had a pleasant... See more
The Saltrock crew were very pleasant, welcoming but unobtrusive, allowing me to browse comfortably; giving advice when asked. The purchase went through easily with the crew guiding me how to fold and... See more
Company details
- #5 of 125 best companies in Activewear shop
- #4 of 54 best companies in Bags and luggage shop
- #3 of 83 best companies in Children's clothes shop
- #11 of 623 best companies in Clothing Shop
- #9 of 243 best companies in Men's clothes shop
- #2 of 50 best companies in Sunglasses shop
- #6 of 257 best companies in Ladies' clothes shop
Written by the company
Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.
Contact info
74 High St, EX31 1HX, Barnstaple, United Kingdom
- 01271 379735
4.8
Excellent
154 reviews
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Exchange made simple.
I personally purchased the wrong size t-shirt, and two days later Saltrock exchanged it without any problem. I have since purchased more clothing from a well run merchant.
13 April 2026
Excellent products and service
Nothing was to much trouble they didn’t have the sizes I wanted in the shop the staff went out into the warehouse and got my sizes for me to try on nothing was to much trouble trouble
13 April 2026
10/10 business
I’m always buying Saltrock stuff. At least a quarter of my wardrobe is all
Saltrock shirts, t-shirts, hoodies, etc… Even for my son. He’s always got a Saltrock t-shirt on! Every time I go into Saltrock in Barnstaple (or any store around the West Country as I’ve been to a fair few), the staff are always lovely and friendly and always deliver top service. I can’t relate this great experience to any other business. As long as Saltrock keep supplying, I’ll keep on buying!
31 March 2026
Sale lady was lovely and polite
Sale lady was lovely and polite, dress looks lovely on my partner, and a good price
14 March 2026
Good quality and solid designs that last
I love the clothes on offer and the good range of sizes. The quality is always good at Saltrock too - the colours don't wash out nor do the clothes shrink on the first wash! I bought a lovely green wool jumper for my adult son and he wore it for days on the trot!
14 March 2026
The helpful staff
5 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good quality clothing at good prices
Good quality clothing at good prices. Staff always helpful and friendly.
12 February 2026
Reply from Saltrock Clothing - Barnstaple
We're happy to hear that you enjoyed the quality and prices of our clothing. It's great to know our staff was helpful and friendly. Thank you for your feedback!
Saltrock
Excellent service at Barnstaple store
Visited the Barnstaple store, good range of items on sale and Chloe who served us was very friendly and helpful
23 December 2025
Awesome
Allways have a great present experience when shopping saltrock. Friendly knowledagble staff and great products
24 December 2025
Excellent product and very polite
Excellent product and very polite, processional staff
22 December 2025
Superb staff
Superb staff! Brilliant help and advice given when requested. Very friendly. Credit to the store. Thank you
27 November 2025
Got three great bargains and ver…
Got three great bargains and ver pleasant and helpful staff
7 November 2025
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