Samos Jewelry Reviews 

I ordered what I thought was the correct size bracelet, which arrived very quickly ! On receipt I tried it in but it was too small, my mistake 😢. I contacted Samos and they very generously agreed to send me a new correct sized bracelet for free! All I had to pay was postage and they let me keep the wrong one as well! Will deffo use them again
Thanks

Very well put together website and fantastic options, pick your size and double check just to make sure.
Very easy and kind staff to help with any hickups. Great work SAMOS!

I chose an incorrect size. Julia dealt both promptly and super efficiently in a friendly yet very professionalanner. Excellent.

Really very good quality of the items.
I ordered wrong size, but costumer support was very kind and helpful, Julia is a Star!
Will recommend to my friends 👍🏻

I accidentally picked the wrong bracelet size, and only realized it when it arrived. I reached out to Samos, and Julia was fantastic—super friendly and efficient in sorting out the exchange. Great customer service and a gorgeous product—I’m already looking forward to my next purchase!

I ordered the wrong size bracelet so it didn’t fit when the bracelet arrived. Julia and the team at Samos were still so great to deal with helping me make the exchange and doing it fast. The product is gorgeous and quality is very high. I will be ordering from Samos again.

Fantastic customer service. I received my order which was great quality but unfortunately the wrong size. Julia from the customer service team was a fantastic help in getting me a new one sent out. Great company to deal with

I have bought a number of bracelets from Samos for myself and freiends and family. We have always been very pleased with the service and of course the quality. I recently bought bracelets accidentally ordering the wrong size. When I contacted Samos they were wonderful in rearrarnging replacements.
I would highly recommend them.

I ordered one of their bracelets for my husband, but I ordered the wrong size. They were very responsive and helpful and the correct size was sent right away! Super thankful that they were able to work with me. The bracelet quality is very nice.

This is the second time I've had to contact customer services, not for any issues, but for damage to my Duero bracelet that was not the business's fault.

Julia has been the person to resolve any problem, she has been quick to respond and super helpful.

Great service. Great product. Happy customer.

Thank you!

My initial purchase ran into some unfortunate shipping issues that left me frustrated. Upon contacting Samos I received a response from Julia within 24hrs and after describing the situation Samos Jewelry and Julia went above and beyond to make sure my purchase met my expectations. Fantastic customer service! I received compliments from work colleagues on my rope bracelets the 1st day wearing them at work.

Excellent service and quick response time. Products are fantastic!

Order came on time and good experience with the customer service team.
I got slightly the wrong size but they were great helping me get a replacement at the correct size.

Would recommend

Good quality materials used. Recommended.

Originally I ordered some bracelets and they were amazing! The colours were the same as depicted on the website. However I had ordered the wrong sizes for my partner.
I sent an email regarding an exchange and they did it easily! They even let me keep my original order, all J had to pay was shipping on the next order. Very grateful for the generosity and kindness they have at their company.

Having received my item, and wearing it straight away, after a couple of days the ends of the ties fell off, however , after notifying Julia of Samos of the issue the response was nothing short of first class, and 100% customer focussed. The item I have is the yellow and blue bracelet depicting the blue of the sky and the yellow of the corn fields, in short my heritage from my Ukrainian background. I love it!!!

Samos customer service was outstanding! When I reached out about a question with my order, they were responsive and super helpful. Iam so excited to give the bracelet I purchased to give it to my nephew- he is going to love it!!

Amazing customer service! Had a problem with one of their items and they came back to me straight away solving the issue immediately! I would definitely buy from them again! Great team thank you to Julia who helped me with my issue!

I’m new to purchasing at Samos and it went that well I went back to order a 2nd time. The quality is amazing and all topped off with excellent communication, I can’t speak highly enough of Samos. Thank you

Great product and even better customer service. Thanks so much!