I have purchased two orders from Samos and the products are fabulous. They look great and are hard wearing. My last order came with a damaged product. Communications with customer service were quick a... See more
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Minimalistic jewelry designed for fearless wanderers. Discover 150+ versatile rope / stone/ leather bracelets ready to follow you in your daily adventure.
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France
- samosjewelry.com
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Do not buy from this website this is a scam, Julia will not respond if you ever ask for a refund. FYI you have to send back the item if you want the refund
STOPPPPPP SEARCH THESE BRACELETS IN TEMU BEFORE BUYING
ALL THESE ARE FAKE. LISTEN TO THE REAL REVIEWS HERE. ANOTHER CUSTOMER HAD THE SAME EXPERIENCE AS ME. OF COURSE THIS PERSON "JULIA" WILL SEND YOU ANOTHER BRACELETS TO MAKE UP FOF THE PRICE BUT IF YOU EVER CHOOSE TO RETURN JUST KNOW YOU LOST YOUR MONEY. THEY DO NOT OFFER RETURN.
ITS A SCAM AND TEMU, ALIBABA, AMAZON HAS THE SAME BRACELETS. ALL THE 5 STARTS REVIEWS REVIEWS ARE FAKE. "JULIA" IS DISHONEST AND WILL NOT ANSWER YOUR EMAIL. PLEASE DO YOUR SEARCH I PROMISE YOU WI FIND THESE IN ANOTHER WEBSITE MUCH MORE CHEAPER.
It will work if you like what you got. They will NOT end you back your refund even after you return your order back to them. I have proof that I sent back bracelet to a n address in Texas and Samos stopped answering my email. But thanks to my bank I just got my money back after reporting this fraud business. It's unbelievable IF anyone still undecided please search a little more and you'll see the same stuff in another ap for $2 while they are selling for $30 that's just stupid do NOT do it.
Great range of products and excellent…
Great range of products and excellent follow up service!
Wrong Size, My Fault
I made a mistake on the size I ordered and reached out to make an exchange for the correct size. My request was resolved same day, and the replacement is already on the way! Julia even said I can keep the wrong size one to give to someone else.
When I got my order and realized the…
When I got my order and realized the mistake that I didn’t know the color I ordered. I sent a request to exchange and Julia said to keep what I got and sent a new order.
Great service from this company
Great service from this company. I was speaking to Julia throughout following a problem with my order (customer fault 😊) and her/company response was amazing;beyond reasonable expectations .
I would buy from Samos ( I like the Greek name also) without hesitation .
Nice bracelets and great customer…
Nice bracelets and great customer service. Would buy again.
Great product and customer service was…
Great product and customer service was excellent! I love my new bracelet waiting on the other two to arrive.
Two replacement bracelets…
I ordered four bracelets under a 2 for 1 sale by Samos. The bracelets came promptly but two of them were just a touch too small for my wrist. I sent a note to Julia at Samos and she promptly arranged to replace those two with bracelets that fit my wrist. These two arrived promptly, are good looking and fit well. (In the meantime, she said I should keep the two that were originally sent. I was very pleased by the prompt and cooperative service that I received from Samos and would highly recommend purchasing from them.
Top Notch Service
I’m not someone to leave reviews but with service that my wife and I had through Samos, hard not to. I ordered the Alberca bracelet, minimal and classy. It’s been on since the day it arrived as it was my wedding gift from my wife a year ago. The clasp unfortunately rotated a few times and it would fall off, but ended falling off without me noticing in the moment. We reached out to purchase another one and a replacement was sent without hesitation. The quick, kind and seamless transactions with Julia were top notch, rare to find these days. Highly recommend anyone to support Samos, we will be purchasing more!
I ordered the wrong size but it wasn't a problem
I ordered the wrong size. Customer service rectified the problem quickly to my satisfaction. Great service. I'm now awaiting my replacement (larger) bracelets.
Very helpful and great service
Very helpful and great service. Made a mistake with the sizing , and there was no question about a replacement. It was sent in the post the day after my email.
Great service
Great service
Ordered the wrong size, but the speed and efficiency to rectify the problem was very professional. Bangles are great quality as well. Would highly recommend 👍🏼
Samos Jewelry exceeded my expectations
Samos Jewelry exceeded my expectations! Their customer service is outstanding—Julia made my exchange process smooth and hassle-free. The craftsmanship of their jewelry is stunning, with elegant and high-quality designs. Highly recommend them for beautiful pieces and excellent service!
Great product which looks and feels…
Great product which looks and feels like quality. Had emailed a question after purchasing and received a quick reply. Very happy with the purchase.
dropshipped crap from temu and no customer service to cancel
Just dropshipped crap from Temu which unfortunately I only realised after purchasing. Exact same bracelet and pictures are on Temu for £1 and it’s at a £30 markup on Samos.
Have requested the order be cancelled but not heard anything back, probably because they just want to not refund or cancel it to take the money. Shameful
Great customer service.
Love their products and great customer service. Solved my issue in a fast and satisfactory manner.
Great company to deal with
The bracelet I bought has started to fray and I contacted them about a replacement. They immediately responded and arranged a replacement. Great communication throughout the process even when for some reason there were issues with emails being received. I would recommend them to anyone
Fast delivery beautiful high quality bracelets and outstanding customer service
Fast delivery, beautiful high quality bracelets and outstanding customer service. I had incorrectly ordered the wrong size for my husband and Julia was so quick to respond and help me resolve the issue and send replacements. We were already return customers but we will be back to buy again and again!
Great experience with Samos
Great experience with Samos. Speedy delivery. When needed to exchange items for the next size up, communication was fast and the process very simple. Really pleased with the items I bought!
Fantastic service from Samos Jewellery
Fantastic service from Samos Jewellery. We measured and ordered a bracelet but when it arrived it felt too big on the wrist.
I contacted Samos who have kindly offered to replace with a new bracelet and I just needed to cover postage costs.
Fabulous company, highly recommended.
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