Dr Sancy Low Reviews 121

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, professionalism, and reassuring demeanor, highlighting their expertise and ability to explain complex information clearly. Many people are delighted with the outstanding results of their treatments, often noting significant improvements in their vision and overall quality of life. The service provided is frequently described as excellent, with consumers appreciating the meticulous approach and smooth process from initial consultation to post-operative care. However, some customers also noted issues with the administrative side of the service, specifically mentioning chaotic and sloppy receptionist/secretarial services. These reviewers experienced a lack of accurate information regarding appointments and details of their conditions.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly praising Dr. Low and her team... See more

Service

Users describe positive interactions with service, highlighting the exceptional care received before, during,... See more

Product

Reviewers highlight positive aspects of the product, with many expressing delight at their improved vision.... See more

Quality

Clients share positive opinions on quality, with many expressing delight at the improved vision and overall... See more

Based on these reviews

Rated 5 out of 5 stars

I had tri-focal lenses eye surgery by Mrs Sancy Low about a year ago - it has been absolutely amazing to be able to function without glasses. Rarely have I met a more wonderful surgeon. She has... See more

Rated 5 out of 5 stars

The gift of sight is precious. When my vision began to fade, I turned to Dr Sancy Low whom I had met many years ago in a quite different context. Fortunately she remembered. She made an examination fo... See more

Rated 5 out of 5 stars

I was referred to Dr Low as the best eye surgeon in London. I now can see why this was claimed. From the first consultation though the actual surgery for my cataracts Dr low took great care to exp... See more

Rated 5 out of 5 stars

Dr Low operated on bilateral cataracts with amazing results. I had very poor vision before - particularly depth perception which resulted in my falling down a flight of stairs just prior to the ope... See more


Company details

  1. Ophthalmologist
  2. Eye Care Clinic
  3. LASIK Surgeon
  4. Private hospital
  5. Specialised Clinic
  6. Surgeon

Written by the company

Dr Sancy Low is a Consultant Ophthalmic Surgeon specialising in personalised eye care for patients across London. With more than 20 years experience she is a leading expert in cataract surgery, laser eye surgery and glaucoma. Her NHS practice is at St. Thomas' Hospital. Dr Low contributes regularly to the teaching and training of Optometrists and Junior Doctors. Her research has been published in high impact journals including Nature Genetics. She is passionate about reducing the burden of sight loss and providing her patients with tools to lead a full life whatever their ocular condition. Dr Low runs regular private clinics in Central and North London. Please call or email to book an appointment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

Dr Low Excellent Work

Dear Dr Low

I just wanted to say a big thank you to yourself, as you successfully and efficiently removed my cataract from my right eye and improved my overall vision. I cannot believe how well I can now see without my glasses
I am also delighted to report that the colours have an increased radiance and a large improvement can be seen.
All the support staff were excellent too

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional 20/20 vision

My cataract surgery was a great success and my follow up review proves what a great surgeon Dr Sancy Low is. I can recommend her most highly for her exceptional work & skills.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service in pre-op!

I went to see Sancy for my final pre-op (double cataract removal and corrective lens replacement). Very impressed by the thoughtful, careful approach from both Sancy and her assistant Katheryn and the repeated testing to ensure that the sight correction suits what I need and my lifestyle (I need to be able to do a lot of close reading work rather than drive long distances)

Naturally apprehensive but rather excited to be having surgery next week - but I really feel that I am in safe hands

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Dr.Low is simply fantastic

Dr.Low is simply fantastic. My eyes are so good following cataract surgery in both eyes. Her precision and care were second to none. I couldn't recommend her more highly!

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Dr Low took such care with my cataract…

Dr Low took such care with my cataract surgery which was appreciated since I had previous SMILE and was a complex case. One week on and my vision is doing really well and I'l thrilled with the outcome, knowing there is even more improvement to come:)

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Dr Sancy Low is a wonder!

Dr Low removed cataracts in both of my eyes and replaced them with sparkling new lenses and now the world looks crisp and new (and, as an added bonus, my glasses are a thing of the past). Everything in the run up to the procedure and afterwards worked out exactly as she said it would, and every question I had was answered clearly. During the operation itself Sancy delivered a really helpful, reassuring and calm commentary as she worked her magic! She also has a really friendly and professional team in her office and in surgery. Highly recommended!

14 November 2024
Unprompted review
Rated 5 out of 5 stars

KIND AND BRILLIANT DR LOW AND CHARLOTTE

After struggling for a long time with my eyes, I am so thankful to have found Dr Low. A customer of mine recommended her to me - and I have never looked back. She was kind, and I was with her and her staff for almost 2 hours, while she did a number of investigations. I struggle alot with short sightedness, combined with longsightedness as I get older. Due to her astounding abilities and thoroughness, she could quickly identify why I was continuing to struggle to see with my current prescription from a previous optometrist. I have also had a retinal tear and Dr Low was able to assess the implications of this on my eyesight and future laser surgery possibilities and advise me accordingly. I left with a peaceful and thankful heart that she had come up with the prescription I needed, due to her expertise. Charlotte the optometrist was absolutely brilliant too - squeezing me in and working so well to provide the right solution for my eyes. They are both phenomenal and I will never go anywhere else now. Thank you with all my heart.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

A Happy Customer

These guys are completely at the top of their game. Fair knowledgeable, accurate and kind. I would look nowhere else personally, in such important and sensitive areas like my eyes.
They told me exactly what could and couldn’t be done and I wholly appreciate their honesty and level of transparency.
An excellent, professional and attentive practice.
‘LOOK’ no further
🤓

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Exception Team

Dr Sancy Low was recommended to me by one of the countries leading optometrists, John Rose. And how right he was. Sancy's knowledge and skill levels are exceptional. Add to that what a wonderful person she is and you have the complete package at the very highest level. Needless to say, backed up by the equally nice PA, Katheryn. Do not hesitate in your choice of surgeon, the Sancy Low team are the best.

13 July 2024
Unprompted review
Rated 5 out of 5 stars

I was slightly nervous ahead of my…

I was slightly nervous ahead of my referral appointment. I certainly needn't have been. There was nothing to be nervous about at all, in fact it was actually enjoyable .

Dr Low was very warm, professional, straightforward and thorough. She explained everything very clearly and rapidly attuned the explanation to the level we could properly understand (Dr Low was kind enough to let my wife join me during my referral appointment).

Instead of being nervous ahead of my forthcoming eye surgery, I am looking forward to it as I now have a much better understanding of the procedure as well as having met the surgeon who will be undertaking it.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Dr Sandy Low - an expert you can rely on

Dr Sandy Low is very knowledgeable and patient to understand my problems, which has been troubling me for a long while. She provided top level check and care, and I would highly recommend her for anyone.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

An excellent experience with Dr. Sancy Low

Dr Low is clearly an expert in her field. She listened to my questions, and provided clear responses, making good use of the data and intelligence she had to hand around my specific circumstances to put my mind at ease and show me the options available. The administrative support was very efficient and I had an excellent experience. I have no hesitation in recommending her.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Dr Low is excellent

Dr Low is excellent, kind caring and very reassuring. During my surgery she spoke softly and quietly and kept me very calm. The surgery was much better than I imagined! I highly recommend Dr Low.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Dr Sancy Low

I was put at ease when I saw Dr Low at my pre-op assessment at her Consultation Room in Wimpole St. She was very positive with what she’d be able to do to help me with my visual recovery.
I was informed of the successes and the risks of cataract surgery.
I’m 12 days post op today. It was a little strange at first going up and about without my glasses. Onwards and upwards! Thank you Dr Sancy Low!

4 May 2024
Unprompted review

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