Dr Sancy Low Reviews 121

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, professionalism, and reassuring demeanor, highlighting their expertise and ability to explain complex information clearly. Many people are delighted with the outstanding results of their treatments, often noting significant improvements in their vision and overall quality of life. The service provided is frequently described as excellent, with consumers appreciating the meticulous approach and smooth process from initial consultation to post-operative care. However, some customers also noted issues with the administrative side of the service, specifically mentioning chaotic and sloppy receptionist/secretarial services. These reviewers experienced a lack of accurate information regarding appointments and details of their conditions.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly praising Dr. Low and her team... See more

Service

Users describe positive interactions with service, highlighting the exceptional care received before, during,... See more

Product

Reviewers highlight positive aspects of the product, with many expressing delight at their improved vision.... See more

Quality

Clients share positive opinions on quality, with many expressing delight at the improved vision and overall... See more

Based on these reviews

Rated 5 out of 5 stars

I had tri-focal lenses eye surgery by Mrs Sancy Low about a year ago - it has been absolutely amazing to be able to function without glasses. Rarely have I met a more wonderful surgeon. She has... See more

Rated 5 out of 5 stars

The gift of sight is precious. When my vision began to fade, I turned to Dr Sancy Low whom I had met many years ago in a quite different context. Fortunately she remembered. She made an examination fo... See more

Rated 5 out of 5 stars

I was referred to Dr Low as the best eye surgeon in London. I now can see why this was claimed. From the first consultation though the actual surgery for my cataracts Dr low took great care to exp... See more

Rated 5 out of 5 stars

Dr Low operated on bilateral cataracts with amazing results. I had very poor vision before - particularly depth perception which resulted in my falling down a flight of stairs just prior to the ope... See more


Company details

  1. Ophthalmologist
  2. Eye Care Clinic
  3. LASIK Surgeon
  4. Private hospital
  5. Specialised Clinic
  6. Surgeon

Written by the company

Dr Sancy Low is a Consultant Ophthalmic Surgeon specialising in personalised eye care for patients across London. With more than 20 years experience she is a leading expert in cataract surgery, laser eye surgery and glaucoma. Her NHS practice is at St. Thomas' Hospital. Dr Low contributes regularly to the teaching and training of Optometrists and Junior Doctors. Her research has been published in high impact journals including Nature Genetics. She is passionate about reducing the burden of sight loss and providing her patients with tools to lead a full life whatever their ocular condition. Dr Low runs regular private clinics in Central and North London. Please call or email to book an appointment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

Speedy lasering

Came in for consultation on cloudy vision as a cataract operation after-effect expecting to need a second appointment for any procedure. But Dr Low said she could do it straight away. Now back to clear vision.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Very professional care

Very professional care
As a doctor with a history of eye conditions I was delighted with the care I received for a cataract operation
Thank you very much

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Advice and Care

Recommended by my regular optician for my cataract surgery, I have had an excellent experience and outcome. Dr Low's knowledge, attention to detail and informative but friendly approach were, to my mind, quite outstanding. All my questions were answered, and I felt reassured and confident throughout the process. A clear recommendation from me!

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Thorough check

Dr. Low is very competent and she explained everything I needed to know very clearly. She's a very thorough doctor.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent ophthalmologic care

Dr Low was amazing. She was incredibly friendly, caring and diligent.

She made sure to explain all the tests she was doing at every stage and was very clear with my results.

I would highly recommended Dr Low

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Dr Sancy Low is fantastic

Dr Sancy Low is fantastic! She made me feel at ease immediately and it really felt like she cared about finding the best solution for me. She listened and asked the right questions and had a warm and friendly demeanour.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Eyesight improvement

I was well informed about options that would have regarding my eyesight improvements. Since my prescription for glasses has been going up in recent years since my menopause it has been a constant bother and it has decreased my quality of life. My glasses were more expensive as I was wearing them constantly and also limiting my activity since I do not like wearing contact lenses. I felt well informed about my options and have agreed for lens exchange.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Ali Fazal

I was recommended by a friend to Dr Sancy Low - I was pleasantly surprised to have met such a humble, kind, caring and highly compassionate medical professional given her experience and expertise.

It’s been a while since I struggled with my glasses and was keen to seek other options - Dr Low recommend the Presbyond Laser Surgery and it was the best decision I ever made! Dr Low was absolutely fantastic and the results have been magical and it’s only been day two - Can imagine what it’s going to be in the coming weeks as I hear it only gets better! Money very well spent!

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Doctor Low is gentle, friendly and professional. Identifies the problem and gives informative advice. Highly recommend.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

A blend of skills

Dr Low combines great skill, appropriate reassurance and a delightful personal manner; this was important to me as it was 60 years since I had surgery of any sort and I needed questions answering that ranged from the most basic to the complex. Whilst performing the procedure on both eyes, Dr Low was empathetic and reassuring. Post-op was effortless and the results first rate.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

I’m very happy with the result.

Dr Sancy Low performs her 'magic' at various surgeries. In my case it was at My-iClinic in Nth London. She is a first class consultant surgeon who patiently explained the fine details of the test results and the various options, drawing on her extensive knowledge and experience. She then skillfully and swiftly removed cataracts in both eyes, correcting my distance and mid-range vision so I now only need glasses for very close work.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

I have presbyopia and have been fed up…

I have presbyopia and have been fed up with wearing glasses, had misconception that nothing can be done as it is age related and the only solution is lens extraction. Dr Low explained that there is a solution with the laser treatment. I went for the exam and initial consultation and now I can report that I am very happy with the solution. Thank you Dr Low for a great consultatrion and solution offered.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Magic Cataract Surgery by Dr Sancy Low

What a fantastic experience having bilateral cataract surgery performed by Dr Sancy Low. She is a very experienced and confident surgeon. For a patient this is very reassuring. Also the atmosphere inside the OT and all during the surgery was so relaxed. She has this magic of making you feel calm. I felt absolutely nothing throughout the surgery and I was pleasantly surprised when she told me that it is all over. The bilateral surgery took her less than 50 minutes!! I would whole heartedly recommend Sancy to anyone. Five Star to Dr Sancy Low*****

9 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had a great experience with Dr Low and her team. I had been to see a couple of GPs over the past few months that were unable to help me and I was getting concerned as I couldn't understand the source of my problem. Dr Low was very attentive and patient, listened to all my concerns and was very thorough running lots of tests. She found the issue which turned out to be minor and resolved it. I feel relieved and extremely satified with the care and attention she gave me.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

YAG laser treatments

Ms Low perfomed YAG laser treatments on my eyes at St Thomas Hospital recently. She discussed the risks and benefits, and the procedure makes a real difference to my daily life. I did not experience discomfort during the procedures. My vision is so much sharper. Prior to the procedure, I developed posterior capsule opacification and the vision was very cloudy in both eyes.

Ms Low removed my cataract from both eyes two years ago at St Thomas Hospital. I was fitted with toric lens. The operation was a huge success. I did not have to wear high index prescription lens and I could manage with reading glasses of 2.5.

I'm very happy and grateful with the procedures carried out by Ms Low.

19 November 2023
Unprompted review

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