Sand Communications Ltd Reviews 79

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

As a new customer (we are a charitable Trust) we're impressed with the personal touch when we need support. There's always someone to help and turnaround times are excellent. It's not unusual for us t... See more

Company replied

Rated 5 out of 5 stars

I just thought I should let you know that our first few encounters with your guys, particularly Dan, have been fantastic ! Most of our team are technophobes, and scared of asking for help in c... See more

Company replied

Rated 1 out of 5 stars

They didn’t install phones properly very poor customer services takes days to reply to email and phone calls. The boss Danny promised no issues and have issues from the start and he hasn’t responded t... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend Sand communications enough! Not just an amazing product but backed up by real people that care and actually respond to any questions and customer care within hours! Thank you A... See more

Company replied

Company details

  1. IT support and services
  2. Business and IT Consulting agency
  3. Telecommunications service provider

Written by the company

Our local knowledge and expertise delivers first-class corporate telecoms and IT support to organisations across Harrogate and Yorkshire, and to all areas in the British isles. We are a highly skilled and successful team of business technology specialists, with complete operational independence. With long-established and tried and trusted local roots, there’s no company better placed to optimise and service your business telecoms than Sand Communications. Once established, we work very closely with our clients, becoming very much part of the team, in order to provide a seamless, bespoke solution, that meets your requirements, ensuring your business is fully able to take advantage of the opportunities that modern business telecoms and an up to scratch IT infrastructure provides.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

79 reviews

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Rated 5 out of 5 stars

Excellent service from the start

Excellent service from the start, Alistair's professionalism and willingness to help ironed out any potential issues and led to a smooth transfer with no downtime. There service level from there team continues in supporting the changes we make. Highly recommend, an excellent experience

24 November 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Thanks for the feedback Dave 👍

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very friendly and professional staff.
Dan and Paul did a super job and we highly recommend using Sand commination's for any telecoms job.

12 October 2021
Unprompted review
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Reply from Sand Communications Ltd

Thanks for the 5* review Jennifer!

Rated 5 out of 5 stars

Fantastic company with friendly staff!

Fantastic company with friendly staff!

Paul came into my company office and took us through all aspects of the phone system, highlighting the benefits of using a modern phone system which in turn would make my company more efficient with our customers and business partners.

Dan installed the phone software with ease and happily took the team through how to use the phones in a informative and knowledgeable manner.

Highly recommend this company, a local business with passionate staff and great service!

6 October 2021
Unprompted review
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Reply from Sand Communications Ltd

Thanks for the feedback Leilah, great to have you onboard :)

Rated 5 out of 5 stars

Sand Communications Ltd as a supplier

Sand Communications Ltd is one of our principle sub-contractors that install Gamma Horizon, Wifi and cabling products. They are professional, pro-active and resolve any issues fast and efficiently. The feedback received from our customer base is that Sand provide an excellent service that is both professional and supportive. The engineers also provide our customers with excellent technical advice and training for the solutions being provided.
Sand have proved to be a reliable, dependable and trusted partner, that provide the very best of services.

2 September 2021
Unprompted review
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Reply from Sand Communications Ltd

Thank you for the feedback Steve, we appreciate your great feedback and delighted you're happy with the service you receive.
Thanks Jill

Rated 5 out of 5 stars

Great service from the Sand team

Great service from the Sand team. A lot of our Tech providers are hit and miss once the onboarding is complete but have been very impressed with the supoort from Sand. Have been with them for over a year and have recommended them as a supplier numerous times.

3 August 2021
Unprompted review
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Reply from Sand Communications Ltd

Thanks for the 5* review, it's been a pleasure working with you.

Simon

Rated 5 out of 5 stars

I use Sand communication for my clinic

I use Sand communication for my chiropractic business. They take care of our telephone lines, VOIP handsets and manage our internet and Wifi for us. Considering we are a small business I've been really impressed with the rapid response to any technical queries we've had. So much less hassle than using any of the big telecom providers and a personal service as well.

30 July 2021
Unprompted review
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Reply from Sand Communications Ltd

Thanks for your feedback Russell.. We're delighted you happy with our service.
Simon

Rated 5 out of 5 stars

Great company

Professional & friendly service from a great company who really know their stuff.
Simon & the team installed a new comms system for us and saved us money too !

29 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Thanks for the feedback Steve, we all know how much you like to make a saving!!!
Jill

Rated 5 out of 5 stars

IT & telephony upgrade

Sand Communications have installed a new Wi-Fi system, CCTV system and Telephone system at my work premises. All the work has been carried out to a very high standard and has met our needs and expectations, I would thoroughly recommend Sand Communications.

29 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Thank you for your feedback Peter, we're delighted you're pleased with the service provided.
Jill

Rated 5 out of 5 stars

Cannot recommend Sand communications…

Cannot recommend Sand communications enough! Not just an amazing product but backed up by real people that care and actually respond to any questions and customer care within hours!

Thank you Ali & Dan for all your help to bring my business into the 21st century. Fully connected, hassle free and seamless!

Rob
Quite Simply French restaurant & boutique hotel

28 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Hi Rob,
Great feedback thanks, I will pass on to the team

Thanks for the review

Simon

Rated 5 out of 5 stars

What can I say Sand have supplied me…

What can I say Sand have supplied me with my broadband connection for my barber shop. They improved the speed of the connection and WiFi coverage. The support from start to finish was very personal and professional.

28 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Thanks for your feedback Mark

Simon

Rated 5 out of 5 stars

We switched all our comms over to Simon…

We switched all our comms over to Simon at Sand a few years ago now and we've never looked back. Simon and Al look after our needs superbly and are always on hand to look after us. I can highly recommend them. Andrew Price, Director, Xpansive Digital

28 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Thanks for the review Andrew, pleased to be of service

Simon

Rated 5 out of 5 stars

Focussed on delivery as well as longer term development

Sand Communications have been a supplier for 2 years supporting on delivery for hosted, cabling, network, Wi-fi as well as incidents. The relationship has gone from strength to strength. Sand are agile, service driven, focussed on the deliverables as well as development of the account. They seem to have the winning formula and add significant value to our operation.

28 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Thanks for the feedback

Simon

Rated 5 out of 5 stars

Professional Service

Sand Communications Ltd helped streamline our business with expert help and professionalism throughout. With a clear understanding of our needs, Sand delivered on its promise. Thank you Sand.

28 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Hi Rachel

Great to hear you were happy with our service, thanks for the review

Jill

Rated 5 out of 5 stars

I’ve recently had the pleasure of being…

I’ve recently had the pleasure of being guided by Paul with my telecommunications supporting my small business. I found the systems he offered to be agile, he offered a bespoke service and was clear with communication. I look forward to recommending Paul to my friends, family and business contacts.

28 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Thanks for the review Jayne, I will pass on your feedback to Paul

Simon

Rated 5 out of 5 stars

Sand are a fantastic team

Sand are a fantastic team. They have supported us with telecoms and WiFi in two of our business’s. Great prices and knowledgeable staff really willing and able to help.

28 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Hi Chris,

Thanks for the feedback.

Simon

Rated 5 out of 5 stars

No nonsense

No nonsense, easy to deal with, efficient and effective.

28 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Thanks for the review Rob

Jill

Rated 5 out of 5 stars

Fantastic and attentive service

Fantastic and attentive service. Ali clearly listened to the bespoke Data SIM solution we required and delivered it on time.

28 July 2021
Unprompted review
Sand Communications Ltd logo

Reply from Sand Communications Ltd

Hi Ryan,

Thanks for the review, pleased to be of service.

Simon

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