Sanders Cobb Chartered Surveyors Reviews 

109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and surveyors for being exceptionally professional, polite, and knowledgeable during every single step of the property purchase journey. Many people note that communication is consistently fantastic, keeping clients thoroughly well-informed and fully supported from the very beginning to the end. Consumers also highlight the prompt advice and extremely comprehensive survey reports that deliver clear, detailed insights into the property condition. People deeply appreciate the extremely helpful follow-up calls and thorough in-person discussions offered right after the inspection to ensure complete understanding of all findings.

What people talk about most

Service

People report overwhelmingly positive experiences with the survey service, highlighting thorough and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is professional, friendly, and helpful... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting clear communication and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard was prompt for the appointment to view the property & took the time to explain to me from a visual report outside the house. A few days later my full Structual report was supplied with a... See more

Company replied

Rated 5 out of 5 stars

Richard and the team were outstanding from start to finish, and beyond. We needed a survey on a 1980s detached house with multiple upgrades completing quickly to help us understand any issues, an... See more

Company replied

Rated 5 out of 5 stars

Sanders Cobb was recommended to me by a family friend. I've used them twice now, and they are quick, efficient, reliable and reasonably priced. Their response time is brilliant, and they make sure tha... See more

Company replied

Rated 5 out of 5 stars

We chose Sanders Cobb primarily because they will meet you on site aftre the survey and answer any questions you have directly in situ. Richards report was extremely thorough and helpful. The report... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Property Consultant
  3. Property Surveyor
  4. Surveyor

Written by the company

Sanders Cobb Chartered Surveyors is an RICS Regulated firm of Chartered Surveyors, providing residential surveys throughout London, Greater London and Surrey. Our surveys are specifically designed to assist people buying or selling a property. We offer comprehensive bespoke Level 2 Home Surveys and Level 3 Building Surveys. Buying a property can be a particularly stressful experience and having a professional to guide you through the process is invaluable. Our reports ensure you are equipped with all the necessary information to complete your purchase with peace of mind. Our service includes a post inspection discussion about our findings, which can either be over the phone or at the property (subject to vendor and agent approval). We are also available to answer any queries after the survey report has been sent and are always willing to offer any advice and answer any queries to help with the property transaction. Our surveyors are fully qualified members of the Royal Institution of Chartered Surveyors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Professional and Thorough Surveyor

I had an excellent experience with Sanders Cobb Chartered Surveyors when conducting a survey for the house I’m purchasing. Their attention to detail was outstanding, and they provided a comprehensive, easy-to-understand report that helped me make an informed decision. They were professional, punctual, and took the time to explain key findings, answering all my questions with clarity. The whole process was smooth, and I truly appreciate their expertise and diligence. I highly recommend their services to anyone in need of a reliable and knowledgeable surveyor!

10 February 2025
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks Paolo, we really appreciate the kind feedback. Good luck with the move.

Rated 5 out of 5 stars

Great communication, thorough and quickly responsive on follow ups

Matt at SC was great - clear on email during booking process, not pushy for higher levels and quick to call with summary details following the inspection. He then send a very comprehensive and detailed Level 3 report identifying things to look out for, and answering follow up questions. Some terminology required query or internet searching but there are useful template diagrams etc in the report to outline them as well. Booked based on great TP reviews and was not disappointed.

Would suggest one work-on: would be good to understand what in a report is a worst case scenario risk, or one that could threaten to stop the conveyance entirely, versus what are things more to look out for/monitor but ultimately shouldn't put us off.

23 January 2025
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks Maggie, appreciate you taking the time to leave us kind feedback. Hope all goes well with the move.

Rated 5 out of 5 stars

Level 2 home survey

Richard provided a meticulous Level 2 Home Survey Report for our property purchase. The attention to detail provided in his analysis was exactly what we were hoping for. I have had survey reports on other property purchases, and this was the best by a distance. Would highly recommend. Communication was excellent. And the option was given to attend the property during the survey, and also to speak through the report on the phone afterwards.

22 January 2025
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thank you Adam for the review. Its kind of you to take the time.

Rated 5 out of 5 stars

Quality Survey From Sanders Cobb

We recently worked with Matt from Sanders Cobb to conduct a Level 3 Buyer’s Survey on the four-bedroom detached house we are purchasing, and we couldn’t be more impressed with the service he provided.

Matt was exceptionally thorough, leaving no stone unturned during the survey. The result was an incredibly detailed 71-page report, complete with pictures highlighting key areas of the property, concerns, and clear guidance on what would need addressing. The report was well-structured, easy to navigate, and included concise summaries of the work required, which helped us prioritise any necessary fixes.

Matt also went above and beyond by inviting us to view the property after the survey. He walked us through the areas needing attention, which was both informative and reassuring. Thanks to Matt’s professionalism and diligence, we have full confidence in our decision to purchase this property, knowing there are no major issues to worry about.

We highly recommend Matt and Sanders Cobb for anyone seeking a comprehensive and reliable property survey. An excellent service from start to finish!

10 January 2025
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks so much for the kind feedback Gerard. Hope all goes well with the move.

Rated 5 out of 5 stars

Excellent service from Sanders Cobb Chartered Surveyors

My husband and I recently commissioned a Level 3 Home Survey from Sanders Cobb Chartered Surveyors, and we were thoroughly impressed with the experience. From the outset, the surveyor was knowledgeable, patient, and took the time to explain the various survey options, providing a follow-up email with additional details and useful resources.

Once we decided to proceed, the process was seamless. The surveyor demonstrated great care in understanding our specific concerns regarding the property, and even reviewed our conveyancing documents in detail, providing thoughtful feedback.

On the day of the survey, the surveyor efficiently coordinated with the seller’s estate agent to arrange access, making the entire process hassle-free for us. After the survey, he took the time to thoroughly explain his findings and answered all of our questions.

The report, a comprehensive 77-page document, was delivered ahead of schedule, well within the promised timeframe of 4-5 days. The report was thorough, with clear photographs and detailed observations, and has been consistently praised by others who have reviewed it.

We highly recommend Sanders Cobb Chartered Surveyors, and particularly Matt, for anyone requiring a building survey. His professionalism and attention to detail were outstanding.

8 January 2025
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thank you Georgina, we really appreciate you taking the time to leave us this great review. Hope everything is going well.

Rated 5 out of 5 stars

Highly recommend

Highly recommend! Richard was very professional, knowledgeable and thorough.

13 December 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for taking the time to review Naomi; we really appreciate it.

Rated 5 out of 5 stars

Using Sanders Cobb Chartered Surveyors

This is the second time we have used Sanders Cobb Chartered Surveyors for a purchase on a property. They have been so efficient and professional. Providing quick responses to questions and queries, while being comprehensive and understandable. I would highly recommend using these surveyors and will endeavour to use them on any house purchases in the future.

18 November 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

So glad you have again found our service useful. Thanks for the review Alex.

Rated 5 out of 5 stars

Level 2 Survey

Richard was thorough and knowledgeable.
After completing the survey, he met us at the property to discuss his findings, which was extremely helpful. He took the time to explain everything clearly and addressed any questions we had.
We received the report within a week, and what was more impressive was how quick he was responding to our follow-up queries. We highly recommend Richard!

6 November 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Hi, we appreciate the time taken to leave this kind review, and thank you.

Rated 5 out of 5 stars

Level 3 survey

Engaged Matt for a level 3 survey on a detached house. His advice and report was balanced yet always with our best interest at heart. Communication was quick, costs reasonable and the opportunity to chat on site most welcomed.

23 October 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for taking the time to leave a review Adam. Much appreciated.

Rated 5 out of 5 stars

Top Experience

Richard was great from start to finish. He was very responsive and conducted a thorough review of the property, which highlighted numerous points for our consideration. He also gave us a call afterwards to walk through the report and flagged the items that needed to be addressed in the short-term.

We were very happy with the overall process and would recommend his services to anyone looking to purchase a property in Southwest London.

7 October 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

We really appreciate this review Philip, thanks.

Rated 5 out of 5 stars

Very helpful

Very helpful, freindly and efficient service. All information regarding type of survey, cost, whats included etc was very informative. Survey was carried out within a week and verbal reporting was within 24 hrs and full written report was sent within a week of the survey. The report was comrehensive and detailed including photographs.

4 October 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for the kind feedback Mo. Hope everything is going well.

Rated 4 out of 5 stars

Richard was a great communicator and…

Richard was a great communicator and was always available on the phone to answer any questions, even before we had officially instructed Sanders Cobb.
The report came through in a timely fashion and was concise and easy to digest.
If i had any criticism at all, the costs could be a little cheaper, to favor using a local supplier rather than a national.

20 September 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for the feedback Del, we appreciate it.

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Was able to book Richard on short notice. Little on-boarding fuss, got the job done professionally, very comprehensive 90 page long survey (Level 3). Report was available within a week of the survey. Was able to negotiate a discount in my property purchase price on the back of the survey so all good.

26 September 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

So pleased the survey has been useful. I hope the purchase proceeds smoothly for you.

Rated 5 out of 5 stars

I've had a great experience with buying a flat

I've had a great experience with Sanders Cobb. I recommend Richard for the Level 3 Building Survey service, he did an amazing job producing a detailed report to help me with the buying process. He's very helpful and professional.

20 September 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for leaving this review Paula, its greatly appreciated.

Rated 5 out of 5 stars

Extensive checks and reporting; highly recommended.

Excellent communication from surveyor; extensive checks and report (level 3); lots of recommendations; some good deductions of areas where access was limited. We forwarded the report to our builders who have implemented many of the recommendations. Thank you Sanders Cobb!

18 December 2023
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for the feedback. We are very pleased you found the report useful.

Rated 5 out of 5 stars

Great experience end-to-end

Great experience end-to-end. Easy to arrange, hassle free and the ability to have a meeting at the property directly after the survey was extremely helpful.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Level 3 Building Survey

Richard produced a very thorough and detailed report for us on a prospective house purchase, which he then patiently talked me through over the phone. He came across as both professional and empathetic and I would highly recommend his services to others.

19 August 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Really appreciate the review Sarah. Good luck with the purchase.

Rated 5 out of 5 stars

Best survey you could wish for

Very friendly, helpful, well informed and efficient. The best personal survey service I have ever received!

5 August 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks Simon, it was a pleasure and really appreciate the kind feedback.

Rated 5 out of 5 stars

Professional and kind

The work was very diligent and done in a timely manner. Responses were always quick and they were happy to answer any questions we had. Very professional but with a kind touch. Would definitely recommend.

16 August 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Hi Natalie, thanks for the kind review,

Rated 5 out of 5 stars

Matt was very professional and the work…

Matt was very professional and the work undertaken was complete and well documented. Great and detailed report, very helpfull.

22 July 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for the kind feedback Bruce. Hope it all goes well.

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