Sanders Cobb Chartered Surveyors Reviews 

109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and surveyors for being exceptionally professional, polite, and knowledgeable during every single step of the property purchase journey. Many people note that communication is consistently fantastic, keeping clients thoroughly well-informed and fully supported from the very beginning to the end. Consumers also highlight the prompt advice and extremely comprehensive survey reports that deliver clear, detailed insights into the property condition. People deeply appreciate the extremely helpful follow-up calls and thorough in-person discussions offered right after the inspection to ensure complete understanding of all findings.

What people talk about most

Service

People report overwhelmingly positive experiences with the survey service, highlighting thorough and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is professional, friendly, and helpful... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting clear communication and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard was prompt for the appointment to view the property & took the time to explain to me from a visual report outside the house. A few days later my full Structual report was supplied with a... See more

Company replied

Rated 5 out of 5 stars

Richard and the team were outstanding from start to finish, and beyond. We needed a survey on a 1980s detached house with multiple upgrades completing quickly to help us understand any issues, an... See more

Company replied

Rated 5 out of 5 stars

Sanders Cobb was recommended to me by a family friend. I've used them twice now, and they are quick, efficient, reliable and reasonably priced. Their response time is brilliant, and they make sure tha... See more

Company replied

Rated 5 out of 5 stars

We chose Sanders Cobb primarily because they will meet you on site aftre the survey and answer any questions you have directly in situ. Richards report was extremely thorough and helpful. The report... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Property Consultant
  3. Property Surveyor
  4. Surveyor

Written by the company

Sanders Cobb Chartered Surveyors is an RICS Regulated firm of Chartered Surveyors, providing residential surveys throughout London, Greater London and Surrey. Our surveys are specifically designed to assist people buying or selling a property. We offer comprehensive bespoke Level 2 Home Surveys and Level 3 Building Surveys. Buying a property can be a particularly stressful experience and having a professional to guide you through the process is invaluable. Our reports ensure you are equipped with all the necessary information to complete your purchase with peace of mind. Our service includes a post inspection discussion about our findings, which can either be over the phone or at the property (subject to vendor and agent approval). We are also available to answer any queries after the survey report has been sent and are always willing to offer any advice and answer any queries to help with the property transaction. Our surveyors are fully qualified members of the Royal Institution of Chartered Surveyors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Richard provided very prompt

Richard provided very prompt, clear verbal and written feedback in a way which was accessible to clients who are less familiar with technological terminology around buildings and associated aspects concerning property.

3 July 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thank you for taking the time to leave this review.

Rated 5 out of 5 stars

Responsive and diligent

1. Debrief call straight after the survey was an extra service that I appreciated

2. Matt responded very quickly to our follow up questions

3. Survey was comprehensive and highlighted key areas of concern without undue alarm

12 June 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thank you for the kind feedback. Really pleased you were happy with the service.

Rated 5 out of 5 stars

Richard was incredibly helpful…

Richard was incredibly helpful throughout the survey process producing a thorough report. I would highly recommend Richard to anyone looking to purchase a residential property.

14 June 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Really happy to help with your purchase Harry and hope it all proceeds smoothly.

Rated 5 out of 5 stars

Totally brilliant experience

I can't recommend Sanders Cobb Chartered Surveyors highly enough. Richard carried out a full building survey for me on a domestic property. Really brilliant every step of the way. The survey was done very quickly, Richard asked to be informed if there was anything in particular I wanted checking or advising on, I had the to option to meet at the property or take a call after and the report was with me really quickly.
Absolutely brilliant, great communication and straightforward explanations. I don't want to move again but if I do I will use Sanders Cobb for any future survey.

1 May 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for the review and we hope you will be very happy in your new home Emma.

Rated 5 out of 5 stars

Highly recommended service

We are in the process of buying our forth property and Richard Cobb Chartered Surveyor has been by far the best surveyor we have used. Supportive and quick to respond to any questions. I highly recommend this thorough professional service. 5/5 stars and I would give even more stars if I could.

6 June 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for the review Richard, we really appreciate it.

Rated 5 out of 5 stars

Well worth the money

Richard on 1st contact was both professional and friendly. The survey was performed only a few days after 1st contact and was a very thorough survey, resulting in a price reduction on the property. Well worth the money

3 May 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks Richard, so glad you found the report helpful.

Rated 5 out of 5 stars

Very professional service

Very professional service. Quick to respond to emails, and also provided a verbal summary after the survey. Full report was ready within 4 days . Highly recommended.

10 May 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thank you Rumant for this review, I hope the sale progresses smoothly for you.

Rated 5 out of 5 stars

Excellent service provided

Excellent service provided. The surveyor was very thorough and noticed a number of issues with the property I was interested in buying and clearly spent a lot of time assessing the property in person and research of the area afterward. The report came back quickly and was very comprehensive. I will 100% recommend sanders & cobb to anyone who asks!

24 April 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thank you for taking the time to leave this review Caroline.

Rated 5 out of 5 stars

Recommended

These surveyors were very professional, helpful and easy to deal with. The report seemed very thorough. I would recommend.

1 May 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for the review, much appreciated.

Rated 5 out of 5 stars

Exactly the trusted advisor I needed and greatly appreciated.

OK you're buying a house and you're wise (scared) enough to know a good survey will help you sleep at night. But when you get it you fear you won't actually understand what you are reading and everything will sound like a looming disaster or prefaced with a caveat. This is where Matt Sanders really made a difference for us. Yes the survey was comprehensive and done expeditiously - greatly appreciated. But it was the time Matt took to walk me through the house and discuss everything he had seen with his expert eye, answer every question and put identified risks into perspective. When I received the comprehensive written survey it was confirming what we had discussed and I felt informed, comfortable and confident. This was exactly the trusted advisor I needed and greatly appreciated.

19 April 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks Anthony. Glad you were happy with the service and thank you for the kind feedback.

Rated 5 out of 5 stars

Fantastic service and detailed advice

Richard was very responsive when booking in a survey and he completed this survey very quickly. The survey report was super detailed and contained very helpful advice. We were also able to have an extra call with him to ask any questions. Fantastic service and detailed advice- we highly recommend

15 April 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Very happy to be of service Nicola. Thanks for the review.

Rated 5 out of 5 stars

Richard was very helpful and clear…

Richard was very helpful and clear throughout the whole process and called me as soon as the survey was completed. Very happy with the service!

29 April 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thank you Alex, I hope the purchase progresses smoothly.

Rated 5 out of 5 stars

Cobb Sanders a first class company…

Cobb Sanders performed a survey of our property, a very prompt response with excellent service at a very competitive price. We have no hesitation to give them an unequivocal recommendation.

19 April 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Chris & Diane - really appreciate the review, thanks.

Rated 5 out of 5 stars

Thank you very much to Sanders Cobb for such a professional and thorough service.

Thank you very much to Sanders Cobb for an excellent surveying service throughout - Richard dealt with my initial enquiries, and generously provided some pro bono advice before we arranged the survey, before Matt conducted the survey when the property was finally ready to be visited. Both have been so easy to liaise with and gave a detailed, honest and impartial summary via phone, as requested, after his visit - helpful un framing our expectations and giving a chance to ask questions. The report has been very detailed, Matt has emphasised that we can ask follow-up questions if things are still unclear, and we will no doubt use their service again if/when required. Thank you for such a professional service.

4 April 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks Thomas, glad you were happy with the service and really appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Highly Recommend

We were very impressed by Sanders Cobb and would highly recommend them. Richard met us on site to give a verbal report straight after the home survey and this was swiftly followed up by a clear and detailed written report. The whole process was completely stress-free, professional and good value for the high quality service we received.

22 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for the review Jules, do let me know if you need anything else.

Rated 5 out of 5 stars

Very Impressed

Richard Cobb was recommended to me by an Estate Agent and I was delighted by the service he provided. Richards communication was excellent and he produced a very detailed Level 3 Building Survey. Richard was happy to follow up on the phone after the survey to fully brief us and answer any questions we had. Excellent Service.

21 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Hi Calum, thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very helpful and answered all queries…

Very helpful and answered all queries promptly and professionally. Would not hesitate in recommending Matt.

25 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thanks for taking the time to leave a review Martin. Much appreciated.

Rated 5 out of 5 stars

Would highly recommend

Richard was extremely thorough in his explanation of the written report on the phone, and was very helpful in answering questions. The written report was very detailed. I would highly recommend Sanders Cobb.

20 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

Thank you Alexia, so glad the report was helpful.

Rated 5 out of 5 stars

Sanders Cobb were very professional we…

Sanders Cobb were very professional we had our report back in days, the survey was very detailed and Richard was on hand to give his advice on his findings.

18 March 2024
Unprompted review
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Reply from Sanders Cobb Chartered Surveyors

We really appreciate the review, thanks Gavin.

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