What a pleasure it was dealing with this company. Fast and efficient throughout. Have been looking for the pendant I purchased for 2 years as it’s a discontinued item. A bit nervous buying a luxury it... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Purchased a Louis Vuitton Bag over the telephone after seeing it in the store window a couple of days before. Kamile who looked after me was amazing. She thoroughly inspected it to assure me that it w... See more
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Being phoned to explain that they didn't have birthday wrapping paper but would gold be okay. Bought from them online twice now and service has been excellent. When in London always look in at the... See more
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Prompt and friendly service. Felt I could buy with confidence and the call that came shortly after the order was placed gave me further reassurance. The ring that we ordered for our daughter's 18th... See more
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Company details
- #36 of 112 best companies in Jeweller
- #2 of 4 best companies in Diamond Buyer
- #13 of 24 best companies in Jewellery Buyer
- #76 of 287 best companies in Jewellery shop
- #4 of 8 best companies in Pawn shop
- #38 of 131 best companies in Watch shop
About S&R Jewellers
Written by the company
SHOP JEWELLERY
SHOP WATCHES
S&R Jewellers is brought to you by Suttons and Robertsons. We are one of London's leading traders in pre-owned and unworn jewellery and watches. Our desirable selection of pre-owned fine jewellery and luxury watches are coveted by enthusiasts, collectors and discerning individuals in search of value, a piece of history, a specific piece, or simply a unique item of jewellery. Whether nearly new, or truly antique and vintage, all S&R pre-owned jewellery pieces and watches are professionally authenticated, cleaned and refurbished by our expert team before being made available in our stores and online.Contact info
127 Victoria Street, London, SW1E 6RD, London, United Kingdom
- 020 3915 2287
- info@sandrjewellers.com
- sandrjewellers.com
4.9
Excellent
386 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Excellent Service Every Time
I’ve had several dealings with S&R Jewellers, and the experience has been consistently outstanding. Kamile has been especially wonderful to work with and always prompt, always professional, and always making sure I receive the best possible service. Her communication is quick and clear, and she genuinely takes the time to help with whatever I need. Highly recommended.
3 March 2026
Reply from S&R Jewellers
We’re delighted to hear you’ve had such consistently positive experiences with us. Kamile will be so pleased to read your kind words, and it’s wonderful to know her professionalism and communication have made such a difference. Thank you very much for your recommendation; it truly means a great deal to us.
Eternity.
I purchased a diamond eternity ring from S&R and overall I’m very happy with it. I would definitely purchase from them again..
18 February 2026
Reply from S&R Jewellers
We’re so pleased to hear you’re happy with your diamond eternity ring. Thank you for choosing us and for your kind words. It would be a pleasure to assist you again in the future.
Bangle
Excellent item, exactly as described. Fast and secure delivery. Brilliant efficient communication from store staff, friendly, polite and helpful. Hope to purchase from you again.
17 February 2026
Reply from S&R Jewellers
We’re delighted to hear you were pleased with your bangle and that everything arrived exactly as described. It’s great to know the team’s communication and service made a positive impression. We truly appreciate your feedback and hope to assist you again in the future.
Excellent experience
Excellent experience. Good price fast delivery continuous updates. Highly recommend
14 February 2026
Reply from S&R Jewellers
We’re delighted to hear everything went so smoothly for you, from pricing through to delivery and updates along the way. Thank you for the recommendation, it’s truly appreciated.
Very impressed with the necklace i…
Very impressed with the necklace i purchased from yourselves was perfect and better in person
7 February 2026
Reply from S&R Jewellers
We’re so pleased to hear you were impressed with your necklace and that it was even better in person. Thank you for sharing your feedback. We hope to welcome you back again soon.
Delighted with my diamond studs
Delighted with my diamond studs. Exactly as described. They were delivered quickly and very nicely presented in the box accompanied by the GIA certificates as stated. I will hopefully purchase from this company again with confidence. Lovely experience.
10 February 2026
Reply from S&R Jewellers
We’re absolutely delighted to hear how happy you are with your diamond studs. It’s wonderful to know they arrived exactly as described and beautifully presented with the GIA certificates. Thank you for your kind words. We look forward to welcoming you back again.
Great service
I found dealing with the staff at S &R jewellers a very positive experience they have a fast service and very good value for money I will shop here again.
Anne-Marie
10 February 2026
Reply from S&R Jewellers
We’re so pleased to hear you had such a positive experience with our team and were happy with the service and value. Thank you for your kind words, Anne-Marie. We look forward to welcoming you back again.
Reply from S&R Jewellers
We’re pleased to hear everything was just as expected and that you were happy with the communication throughout. Thank you for your feedback.
Great experience and Tracey in…
Great experience and Tracey in Manchester was a delight to meet and work with on our new diamond ring .
Will definitely buy more .
4 February 2026
Good returns, good company
Excellent service. I picked up a watch online that ended up being too small and they were very gracious and helpful with the return. I will be using them again!
2 February 2026
Reply from S&R Jewellers
Thank you for your kind words, we are delighted to hear that you were happy with the service even when this particular item wasn't everything that you desired - we look forward to assisting you with your purchasing needs in the near future
Fantastic experience
Fantastic experience. Great comms. Super fast delivery. Great prices. Thank you!
5 February 2026
Reply from S&R Jewellers
We’re really pleased to hear you had such a fantastic experience and appreciated the communication, pricing, and speedy delivery. Thank you for your kind words.
Reply from S&R Jewellers
We’re glad you had a great experience and truly appreciate you recommending us to friends and family. We look forward to welcoming you back again.
The description of the jewellery is…
The description of the jewellery is always spot on.
I have bought from them before and even though I had to return the item I received a very prompt refund.
Excellent company.
2 December 2025
Reply from S&R Jewellers
We’re pleased to hear you’ve had another positive experience with us, from accurate descriptions through to a prompt refund when needed. We look forward to welcoming you back again in the future.
Excellent service
I am so please with the service & my bracelet came just how I expected very helpful when u call them to enquiry
28 January 2026
Reply from S&R Jewellers
We’re delighted to hear how pleased you are with the service and that your bracelet arrived exactly as expected. It’s great to know our team was helpful when you called. Thank you for sharing your experience.
Great service
The lady on the other end of the phone was really helpful sending photos of certificates etc.
The Cartier ring is as described and my daughter should be really happy with it….Birthday not till next week.
The ring arrived quickly and was packaged well.
Thank you.
28 January 2026
Reply from S&R Jewellers
It’s lovely to hear you had such a helpful experience and that the ring arrived quickly and well packaged. We hope your daughter loves it when her birthday comes around. Thank you for choosing us.
Trust Seller
Dear Sir or Madam,
The package has arrived to Germany
The customs clearance was handled without any problems.
Thank you very much — you are very trustworthy!
Until next time.
BJ
22 January 2026
Reply from S&R Jewellers
It’s great to hear your package arrived safely in Germany and that customs clearance went through without any issues. Thank you for your kind words and trust. We very much look forward to helping you again next time.
Amazing service
This was an online order and they still have great customer service with a phone call and posting super quick. Really please with my ring too. Absolutely love it. Thank you
30 January 2026
Unprompted review
Reply from S&R Jewellers
We’re so pleased to hear you enjoyed the service and that the ring arrived quickly. It’s lovely to know you absolutely love it. Thank you for taking the time to share your experience.
Fabulous jewellers
Fabulous jewellers, very trustworthy. Iv bought a couple of pieces from them now, and will continue to buy from them.
20 January 2026
Reply from S&R Jewellers
It’s lovely to hear you’ve had such positive experiences with us and that you continue to place your trust in us. Thank you for your ongoing support, and we look forward to welcoming you back again.
Beautiful jewellery and exceptional…
Beautiful jewellery and exceptional service. Easy to order, fast delivery and my earrings were beautifully packaged with a lovely hand written note. I am sure this won't be my last purchase! Thank you S&R Jewellers x
23 January 2026
Reply from S&R Jewellers
It’s lovely to hear how much you enjoyed the whole experience, from ordering through to delivery. We’re so pleased you loved the earrings and the little finishing touches. Thank you for choosing S&R Jewellers — we look forward to welcoming you back again.
Fabulous service
Fabulous service
Highly recommended
I purchased a beautiful ring online, it arrived by 1pm the next day.
Stunning ring - ❤️
23 January 2026
Reply from S&R Jewellers
We’re so pleased to hear you loved your ring and that it arrived so quickly. Thank you for the recommendation — we look forward to welcoming you back again.
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