I’ve used SaneBox for many years, and it's an essential productivity tool. It keeps my inbox focused on what truly matters while filtering everything else into smart folders. The Daily Digest makes su... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After retiring from federal service, I was hit with a tsunami of junk mail in my Inbox. I realized that the government had been protecting me from this, using elaborate filters. I had written my ow... See more
Company replied
I started using SaneBox almost 2 years ago. And the name is perfect, it has saved my sanity time and time again. It is so easy to miss an important email when so much junk comes into your inbox. The "... See more
Company replied
Inbox sanity, finally SaneBox has been a quiet lifesaver. It sorts the noise, surfaces what actually matters, and gives me back time I didn’t realise my inbox was stealing. Less clutter, fewer dis... See more
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Company details
Written by the company
SaneBox is an AI-powered email management tool that helps busy professionals eliminate email clutter, save time, and stay focused. On average, SaneBox users save more than 4 hours every week thanks to intelligent automation that organizes incoming messages and filters out distractions. Compatible with any email service, including Gmail, Outlook, iCloud, Yahoo, and custom domains, it learns which emails are important and moves the rest into SaneLater, a dedicated folder for lower-priority messages you can review when it fits your schedule. Other powerful features like SaneBlackHole let you unsubscribe from unwanted senders instantly, SaneReminders ensures you never miss a follow-up, and AI Email Drafting helps you compose replies faster and with less effort. Since 2010, SaneBox has helped hundreds of thousands of people reduce inbox overload, boost productivity, and focus on meaningful work. It runs quietly in the background, keeping your inbox organized so you can spend less time managing email and more time doing what matters.
Contact info
6 Liberty Square, 02109, Boston, United States
- (800) 681-6281
- support@sanebox.com
- sanebox.com
4.6
Excellent
703 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love this app
Love this app. I have it on all my devices. Saves me so much time from having to delete a ton of junk emails. Would recommend to anyone with an email address.
3 February 2021
Unprompted review
Reply from SaneBox
Thank you so much for your wonderful review! We’re thrilled to hear that SaneBox is saving you time and helping keep your inbox junk-free across all your devices. 🙌
We really appreciate your recommendation — it means a lot to our whole team! 💙
Fantastic mailbox management
Fantastic mailbox management. Very easy to use with seamless integration to your mailbox.
29 January 2021
Unprompted review
Reply from SaneBox
Thank you so much for your great review! We’re delighted to hear that SaneBox is making mailbox management easy and integrates seamlessly into your workflow. 🙌💙
Five Star Sanebox ⭐⭐⭐⭐⭐
Declutters my email inbox from those pesky unwanted spammers and companies. Moves them into a folder before automatically deleting them saving me time and hassle. I would strongly recommend if you want to take back control of your email address.
28 December 2020
Unprompted review
Reply from SaneBox
Love to hear this! 🎉 Thanks for sharing how SaneBox is helping you take back control.
If you ever want to fine-tune things further, a couple tips:
Drag unwanted senders to SaneBlackHole to never see them again.
Use SaneLater/SaneNews for low-priority stuff, and the Cleanup tool or custom rules if you’d like older emails auto-cleared on your schedule.
We’re here if you want help dialing it in even more. Thanks for recommending us! 🙌
SaneBox works
SaneBox works - and their Inbox Zero Academy has really good advice and tips.
23 December 2020
Unprompted review
Reply from SaneBox
That’s fantastic to hear — thank you! 🙌
We’re so glad SaneBox is working well for you and that the Inbox Zero Academy tips are helping too. Our goal is to make email feel lighter and more manageable every day.
Appreciate you sharing your experience and for being part of the SaneBox community! 💙
I forget that I have it
Great email manager-- I honestly forget it is there which I think is a good thing. I don't have to deal with rifling through hundreds of junk emails a day, and the emails that are from senders that don't feel insanely important but that I don't want to full remove from my inbox are all compiled together in my "digest" where I can sift through and read what I want from my "meh" pile of emails that I can't decide if they matter to me or not. I would say it is worth the money, for me at least, a small price to pay for organization that keeps up with itself so that it's one less thing I have to think about
2 December 2020
Unprompted review
Reply from SaneBox
This is such a great description — thank you! 💙
That’s exactly how we want SaneBox to feel: quietly working in the background so your inbox just makes sense without any extra effort. We’re thrilled that the Digest is helping you manage that “meh” pile and keep things organized without having to think about it.
We really appreciate you sharing your experience — it means a lot! 🙌
SaneBox walked into my inbox, and changed how I will approach email forever!
SaneBox walked into my inbox, and cleaned house, pretty much instantly! I was happy with just the default settings, but with the advantage of a ruleset that learns as it goes, the service is easily worth 10X every penny that you spend on it.
Highly recommended for anyone who currently spends too much time with inbox management!
4 November 2020
Unprompted review
Reply from SaneBox
Wow — what an amazing review! 🎉
We love hearing that SaneBox made such an instant difference for you. That “cleaned house” feeling is exactly what we aim for, and it’s great to know the smart learning and default settings hit the mark right away.
Thank you so much for recommending us and for the kind words — we’re thrilled to be part of your inbox routine! 💪📬
Absolutely love the service
Absolutely love the service. Yes, I was skeptical at first like many. Do I need a service to manage my email? Turns out the answer was yes after trying it.
I honestly spend far less time with my email, I deal with the inbox important stuff and come back later to look at the newsletters and read later material.
24 October 2020
Unprompted review
Reply from SaneBox
That’s wonderful to hear — thank you so much for sharing this! 💙
It’s completely normal to be skeptical at first, but we’re so glad you gave SaneBox a try and found that it really does make a difference. Managing email should feel simple, not stressful — and it sounds like you’ve got the perfect flow going now.
Appreciate you taking the time to share your experience — it means a lot to our team! 🙌
This service is what I was waiting for
This service is what I was waiting for! Excellent.
20 October 2020
Unprompted review
Reply from SaneBox
That’s awesome to hear — thank you! 🎉
We’re so glad SaneBox turned out to be just what you were looking for. If you ever want tips on getting even more out of it, we’re always happy to help.
Appreciate you taking the time to share your feedback! 💙
SaneBox adds sanity to Inbox
SaneBox has really brought some sanity to my Inbox. While Google's algorithms do a good job for the most part, they were sufficiently off to the point that I was constantly worrying about missing an incorrectly classified email. I don't have that problem with SaneBox. Further, with SaneBox I am free to use any email client I want which was liberating. I highly recommend the service.
6 October 2020
Unprompted review
Reply from SaneBox
This is fantastic feedback — thank you! 🙌
We’re so glad SaneBox brought that extra sanity and peace of mind to your inbox. It’s great to hear that the accuracy and flexibility make such a difference — especially being able to use any email client you like without losing smart filtering.
Really appreciate the recommendation and your thoughtful words — they mean a lot to our team! 💙
Sanebox has added a lot of sanity to my…
Sanebox has added a lot of sanity to my life :) I know the emails I need to focus on are in my inbox and its helped me really clean up my newletter craziness I'd ended up on.
4 October 2020
Unprompted review
Reply from SaneBox
Love hearing this! 😄
That’s exactly what we aim for — bringing a little sanity (and calm!) back to your inbox. We’re thrilled SaneBox is helping you stay focused on what matters and tame those runaway newsletters.
Thanks so much for sharing your experience and for being part of the SaneBox community! 💙
I have saved HOURS using SaneBox and…
I have saved HOURS using SaneBox and the best part is that I am in total control. I trash the stuff I want to trash rapidly all at one time. I can choose the stuff I want to read easily. I can train it to put stuff where I want it to go. AND, here's the fun part, I can tell it to hold an email and bring it back to me whenever I tell it to! I think I'm in love.
2 October 2020
Unprompted review
Reply from SaneBox
This absolutely made our day — thank you! 💙
We’re so happy to hear how much time SaneBox is saving you (and that you’re having fun with it too!). The way you described training, organizing, and using Snooze is spot on — total control with less effort is exactly what we want for every user.
Thanks for such an enthusiastic and thoughtful review — we’re thrilled you’re loving SaneBox! 🙌
This is a great service
This is a great service. Made my email easy to use again within days. Expensive but for me at least it's worth it.
15 September 2020
Unprompted review
Reply from SaneBox
Thank you so much — we really appreciate this! 🙏
We’re thrilled to hear SaneBox helped make your email easy and manageable again so quickly. We completely understand that it’s an investment, and it means a lot to know you’re finding it worthwhile.
Thanks again for sharing your experience — we’re so glad to have you with us! 💙
Reply from SaneBox
Thank you! 💙
We’re so happy to hear you’re enjoying both the tools and the support — that’s exactly what we aim for. Your feedback means a lot to our team! 🙌
Can't imagine email without it anymore
Can't imagine email without it anymore. It's amazing and although would love some extra features it works perfect. Saves me so much time by taking care of all the stuff I don't really care about but still want.
5 September 2020
Unprompted review
Reply from SaneBox
That’s amazing to hear — thank you! 🙌
We’re thrilled SaneBox has become such an essential part of your email routine. It’s great that it’s helping you save time and keep what matters without the clutter.
And we love hearing about extra features you’d like — feel free to share any ideas anytime. We’re always improving with feedback from awesome users like you! 💙
I LOVE SANEBOX!!
I LOVE SANEBOX!!! It's taken my overloaded, overwhelmed inbox (and brain!) and turned it into the thing an inbox should be- an efficient way of communicating that helps the process instead of that thing that you dread seeing each day! I especially love the ability to get an email to come back to you at a day and time that you tell it you need to, but get it out of your sight until then My inbox has gone from having 1000-2000 emails in it at any given time to me feeling slightly put out if there's more than 20 when I log on- and I've finished on inbox zero for 3 weeks in a row now! Even better, I introduced my sales manager to it and within 3 days he'd gone from over 8000 to inbox zero!!! GET THIS APP- you will NOT regret it for a SECOND!!!
28 August 2020
Unprompted review
Reply from SaneBox
We’re so happy to hear how SaneBox transformed your inbox and your peace of mind. Going from thousands of emails to consistent Inbox Zero is incredible — and we love that you shared it with your sales manager too (what a transformation!).
Do you really care what every retail store is having sales on?
While everyone else is reading about sales at Restoration Hardware and some random blog, i'm actually done with my email in 5 - 10 minutes and on to better things. Removed a major time suck in my life lol :)
22 August 2020
Unprompted review
Reply from SaneBox
Haha — we love this! 😄
That’s exactly what SaneBox is all about — less time sorting through noise, more time for better things. It’s awesome to hear how much time you’ve won back each day (and how many distractions you’ve left behind!).
Thanks for sharing your experience — this totally made us smile! 💙
Must have saved years of time by now
I've been using SaneBox for a long time, and I think I must have saved months and months of time by now. Certainly, it's been far easier and less stressful to manage my email. No junk in my Inbox. A nice folder of things to read later when I have time. Simple to set up. Simple to use. Helps keep me Sane, just like they say. I've recommended to many friends. And now, to you!
4 August 2020
Unprompted review
Reply from SaneBox
This is such a wonderful review — thank you so much! 💙
We’re thrilled to hear SaneBox has saved you so much time and stress over the long run — that’s exactly what we hope for. It’s great to know the setup and day-to-day use feel simple, and we really appreciate you recommending us to your friends (and now to everyone else!).
Thanks again for being such a loyal and thoughtful supporter — we’re so glad SaneBox is keeping things truly sane for you! 🙌
Sanebox makes email fun again
Sanebox makes email fun again! Thanks to Sanebox I actually look forward to my inbox. The important stuff is there so that I can keep moving forward and everything else is waiting in the appropriate folders for when I have time.
4 August 2020
Unprompted review
Reply from SaneBox
That’s awesome to hear — thank you! 🎉
We love that SaneBox has helped make email something you actually look forward to again. Having the important stuff front and center (and everything else waiting patiently) is exactly the kind of balance we want our users to have.
Thanks so much for sharing your experience — we’re thrilled SaneBox is keeping you moving forward! 💙
SaneBox has saved me so much time
SaneBox has saved me so much time. I can not imagine going back to using email without it. There are similar offerings out there, but they either sell my data or send additional advertisements. SaneBox costs a little money but it is so worth it. I love being able to train it by simply moving an email to the appropriate folder. Their customer support has also been quick and helpful when I needed to configure something more advanced.
3 August 2020
Unprompted review
Reply from SaneBox
Thank you so much for this thoughtful review — it means a lot! 💙
We’re thrilled to hear how much time SaneBox has saved you and that you value both the privacy and simplicity of how it works. Our team takes data protection and customer support seriously, so it’s wonderful to know those efforts make a difference.
We really appreciate you sharing your experience and for trusting SaneBox to keep your inbox (and your data) in good hands. 🙌
SaneBox has saved me hours each week…
SaneBox has saved me hours each week and only keeps the important items I need to see, front and center!
14 July 2020
Unprompted review
Reply from SaneBox
That’s fantastic to hear — thank you! 🙌
We’re so glad SaneBox is saving you hours each week and keeping the important stuff right where it belongs. That’s exactly what we aim for — less clutter, more focus.
Appreciate you sharing your experience and being part of the SaneBox community! 💙
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