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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in managing overwhelming inboxes, highlighting its ability to filter out distractions and organize emails efficiently. Many users describe it as a significant time-saver, helping them maintain focus and improve productivity by ensuring that important messages are easily accessible while less critical ones are neatly categorized. The intuitive features and powerful automation are frequently mentioned as key benefits, making email management a much calmer and more streamlined process. However, some people mentioned that the account dashboard, with its numerous options, can be confusing and overwhelming to navigate. While acknowledging its functionality for fine-tuning settings, a few users suggested that the interface could be more layered or simplified for a better user experience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising features like the blackhole... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used SaneBox for many years, and it's an essential productivity tool. It keeps my inbox focused on what truly matters while filtering everything else into smart folders. The Daily Digest makes su... See more

Company replied

Rated 4 out of 5 stars

After retiring from federal service, I was hit with a tsunami of junk mail in my Inbox. I realized that the government had been protecting me from this, using elaborate filters. I had written my ow... See more

Company replied

Rated 5 out of 5 stars

I started using SaneBox almost 2 years ago. And the name is perfect, it has saved my sanity time and time again. It is so easy to miss an important email when so much junk comes into your inbox. The "... See more

Company replied

Rated 5 out of 5 stars

Inbox sanity, finally SaneBox has been a quiet lifesaver. It sorts the noise, surfaces what actually matters, and gives me back time I didn’t realise my inbox was stealing. Less clutter, fewer dis... See more

Company replied


Company details

  1. Cloud Computing Service

Written by the company

SaneBox is an AI-powered email management tool that helps busy professionals eliminate email clutter, save time, and stay focused. On average, SaneBox users save more than 4 hours every week thanks to intelligent automation that organizes incoming messages and filters out distractions. Compatible with any email service, including Gmail, Outlook, iCloud, Yahoo, and custom domains, it learns which emails are important and moves the rest into SaneLater, a dedicated folder for lower-priority messages you can review when it fits your schedule. Other powerful features like SaneBlackHole let you unsubscribe from unwanted senders instantly, SaneReminders ensures you never miss a follow-up, and AI Email Drafting helps you compose replies faster and with less effort. Since 2010, SaneBox has helped hundreds of thousands of people reduce inbox overload, boost productivity, and focus on meaningful work. It runs quietly in the background, keeping your inbox organized so you can spend less time managing email and more time doing what matters.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

703 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Literally keeps my inbox sane

Before using Sanebox, my emails would tend to get lost in the shuffle due to the ever-growing amount of blast emails and other non-urgent emails. Sanebox has drastically helped keep my inbox clean and allow me to focus on the important emails during my day. The sanelater and sanereminder features have been a great tool to keep my inbox count low, while not letting any emails slip through the cracks.

15 May 2020
Unprompted review
Rated 5 out of 5 stars

I love SaneBox

I've been using SaneBox for several years now. I couldn't live without it. I receive hundreds of emails a day and SaneBox really helps me manage and make sense of it all.

11 May 2020
Unprompted review
Rated 5 out of 5 stars

A smart way to automatically sort your…

A smart way to automatically sort your emails in mailboxes.

it connect directly to your IMAP/Exchange mailboxes using your credential and automatically sort your emails using some kind of AI (or Bayesian filtering IMHO). Just train it's brain by sorting a few emails manually, and it learn your patterns. Many other useful options (delay emails, auto-hide, auto-archive, auto-answer, auto-forward, ...). It works flawlessly. You can pretty much make it do whatever you need.

Design and usability of the web app could be improved. You may finally understand how to configure it thanks to their onboarding process, but the design sucks forever ;-)

A real time saver well worth the value of the subscription. If you struggle through your email inbox, get this fix.

6 May 2020
Unprompted review
Rated 5 out of 5 stars

I have been using Sane Box for many…

I have been using Sane Box for many years now and it has changed my life! I can now get to inbox zero with ease and flow. I could not imagine every processing emails again without it!
Ketty, Miami, Fl.

4 May 2020
Unprompted review
Rated 5 out of 5 stars

I love SaneBox

I love SaneBox! It keeps my emails organized and I see what I want to see! I've had my email since the beginning of the internet, so my spam can get out of control. Thank you SaneBox!

1 May 2020
Unprompted review
Rated 2 out of 5 stars

Great service - Too many hidden upsells

A good way to sort your emails without having to do the manual labeling setup in gmail. Lot's of upsells and sort of sneaky tactics to make you think the price is less than it actually is.

It is a solid service and should be able to live on that alone. I find it useful but am also a bit concerned with being tied to a service for these needs of making my inbox manageable. As a service and platform it works well. It becomes quite expensive with all of the upsells and it's done in a very salesy way that put's me off hence the lower score.

27 April 2020
Unprompted review
SaneBox logo

Reply from SaneBox

Hi Dan.

Thanks for your feedback!

We strive to commit ourselves to transparency. Upon signing up, we inform and encourage customers to utilize discounts, credits, referrals, etc. before paying out of their own pocket.

Do you mind providing a bit more clarity on how we can be more transparent, to help future customers?

If you have any questions, please don't hesitate to reach out to our awesome support staff at support@sanebox.com. Our response rate is typically under 4 hours!

Team SaneBox
support@sanebox.com

Rated 5 out of 5 stars

Must-have

Once you try it it, you can't go back to life without it.

21 April 2020
Unprompted review
Rated 5 out of 5 stars

New but happy customer

I'm still fairly new to SaneBox so I haven't tested out all of its features yet. However, I can say with certainty that my email inbox is MUCH less daunting now. I had used unroll.me for a while, and although it was somewhat helpful, I think that I actually began to receive MORE junk mail as it unsubscribed me from lists. Plus the whole selling my information thing was unsettling.

SaneBox learns how you want things organized, and it helps to keep the clutter from making email a distraction. My inbox basically has one or two messages a day come to my inbox, and the rest are filtered into what amounts to spam, news and "deal with this later" message folders. It's easier to take a quick look through each once a day rather than have them constantly distract me from work, etc. There is a little bit of a learning curve, and it's customizable so that you basically have to figure out how you want it to function for you, but so far I feel like it's a sanity-saver for sure.

21 April 2020
Unprompted review
Rated 5 out of 5 stars

Like an Assistant checking your emails with you. Mega Time Save!

Look, this is the next best thing to having an assistant going through your email, showing you what you got and you just say "put it aside!" or "Trash it!" And it's done. Even better, it remembers next time what you want and what you don't. Plenty of opportunity to change your mind, take a look at one or two emails that catch your eye. Do I know how it works? NO. Am I an expert? NO. I just feel it's the right thing to do with my emails. Can't make this stuff up!

17 April 2020
Unprompted review
Rated 5 out of 5 stars

I have been a keen user of Sanebox for…

I have been a keen user of Sanebox for a few years now. It is a great business tool, allowing me to triage my emails and to carve out to my 'SaneLater' folder the stuff I do not need to see immediately, but which I might wish to read later when the heat is off, and further, to send to 'SaneBlackHole' the countless crappola that typically infests one's inbox. A superb bit of tech!

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Switched from Unroll Me and Glad I did.

My experience comes on the heels of previously using Unroll Me to organize my email. that service was free, but I was experiencing problems with it. I ran across SaneBox and I thought I would give it a try. Was I pleased! Even though this service is not free, it is so much more robust than what I was using. There are so many tools that can be used not only to organize your email and to keep your inbox clean, but also to use in other aspects of your life. If you learn what is available to you in this program, you will never leave. It is really great.

16 April 2020
Unprompted review
Rated 5 out of 5 stars

SaneBox: Effective & Comprehensive

SaneBox is the most effective, most comprehensive email management system I've used thus far. Its training algorithms allow you to handle your incoming messages in a sensible, stress-free manner.

15 April 2020
Unprompted review
Rated 5 out of 5 stars

SaneBox is amazing!

SaneBox is amazing! I was doubtful that this service could perform as they claimed. What I found was a logical method for organizing a chaotic e.mail box. I find what I need when I need it. I also have access to those pesky newsletters and ads, the ones I subscribe to but never filter through; they're available when I want them but only when I want to see them...

13 April 2020
Unprompted review

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