Saniede Shop 

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Rated 5 out of 5 stars

My purchase was made a year or two back, and I had not read any reviews before I made my purchase. I'd ordered a hot/cold tumbler with a dia de Los muertos design. I did receive periodic emails lettin... See more

Rated 1 out of 5 stars

False advertising!! Their website says “100% satisfaction guarantee”. In less than a month the coffee mug lid cracked in multiple places. The company would not send a replacement lid. Terrible custom... See more

Rated 1 out of 5 stars

Ordered 2 Christmas ornaments. They arrived after Christmas and they printed the customization backwards on one of them. I was expecting a colorful 3D ornament and got a plastic printed ornament. I sh... See more

Rated 1 out of 5 stars

Item ordered on Dec 1st with expected shipping receipt within 5-10 days as stated. Here it is Dec 24th and tracking info provided is unclear. It may be in the States, or not. Never order from this pla... See more

Company details

  1. Homewares Shop

Written by the company

A tumbler with 10.000+ Inspired Designs that fit in your lifestyle from a breakfast smoothie to hot tea


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All reviews

(111)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

My white t-shirt came with a gray stain…

My white t-shirt came with a gray stain all over, the material feels and looks cheap.

20 March 2022
Unprompted review
Saniede Shop logo

Reply from Saniede Shop

We are sorry that you had an uppleasant experience! We hope for a future opportunity to make this right for you.

Rated 3 out of 5 stars

Not the quality I expected.

Unfortunately the print on the cup was not good quality and difficult to read.

20 March 2022
Unprompted review
Saniede Shop logo

Reply from Saniede Shop

Thank you for choosing our products! We'll do our best to meet your expectations.

Rated 1 out of 5 stars

I haven’t received my personal cup…

I haven’t received my personal cup which was a gift I ordered January 24th

20 March 2022
Unprompted review
Saniede Shop logo

Reply from Saniede Shop

We are sorry to hear that you have not received your package. We will check and inform you as soon as possible.

Rated 2 out of 5 stars

I never received my bottle

I never received my bottle. I received notification that it shipped, but I never received it. I would not recommend this shop to anybody.

20 March 2022
Unprompted review
Saniede Shop logo

Reply from Saniede Shop

We are sorry that you have not received your package. But because of the pandemic, it will take longer shipping time than usual. If you need further information, please contact us.

Rated 5 out of 5 stars

The cup I purchased was amazing

The cup I purchased was amazing. I did it for my co-worker who I was working with to surprise here for her birthday. The cup that I order looked the exact same on the website.

20 March 2022
Unprompted review
Saniede Shop logo

Reply from Saniede Shop

Thank you for choosing our products! We'll do our best to meet your expectations.

Rated 1 out of 5 stars

This is the worst company ever

This is the worst company ever. First it took them 4 weeks to deliver, then I had to figure out that the shirts are to small because the ordered shirts are everything but 2XL. Then I ship it back to the address which was given to but they say they didn't receive the box yet. The tracking says that they tried to deliver the box but they couldn't deliver ist. I don't know the reason. The refuse to pay back the money for the shirts and make me responsibe for the delivery in Hongkong. Every customer out their should avoid to order stuff from them because they put everything on the customers back. The quality of the goods were also very bad an cheap. Not worth any cent.

16 March 2022
Unprompted review
Saniede Shop logo

Reply from Saniede Shop

We are sorry for this inconvenience that you had. We hope for a future opportunity to make this right for you.

Rated 1 out of 5 stars

I ordered a basket a long time ago

I ordered a basket a long time ago, I still have not recieved it. I have sent two emails because it says it has shipped on March 1, 2022. Email before that says it takes time to make it...whatever. This is a company I will not support ever again.Poor customer service and no merchandise! I want my money back. Buyer BEWARE!

12 March 2022
Unprompted review
Saniede Shop logo

Reply from Saniede Shop

We are sorry that you have not received your package! But due to the pandemic, it will take longer shipping time than usual. Hope you can understand! If you need any further information, please contact us.

Rated 1 out of 5 stars

If I could give ZERO stars I would.

If I could give ZERO stars I would.
This is a scam company.
I ordered a dishwasher magnet for a Xmas gift. What I got (2 months late) was a very thin piece of paper (NOT a magnet!) with a pixelated design on it. I could have printed something nicer on my printer at home. They refused to give a refund. So I am out $28

9 March 2022
Unprompted review
Saniede Shop logo

Reply from Saniede Shop

We are sorry that the product does not meet your expectations and we appreciate your feedback. We hope for a future opportunity to make this right for you.

Rated 1 out of 5 stars

I waited a month for a T-shirt that I…

I waited a month for a T-shirt that I ordered it finally came but the neck is so stretched out the quality is horrible. I would never order again from this company

9 March 2022
Unprompted review
Saniede Shop logo

Reply from Saniede Shop

We are sorry that the T-shirt dose not meet your expectations and we appreciate your feedback. We hope for a future opportunity to make this right for you.

Rated 1 out of 5 stars

Ordered mug in November 2021 still have…

Do not order from this company, Ordered mug in November 2021 still have not recieved it after numerous attempts to contact company. Can't get my order or a refund from them. Have sent all documentations and communications with no results.

20 February 2022
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could! I never received the item. USPS doesn’t know where it is. I contacted almost 2 weeks ago regarding this and haven’t heard anything back. Not helpful at all. Just wanted the item! Now just want my money back!!

15 February 2022
Unprompted review
Rated 4 out of 5 stars

An enormous hit

My granddaughter who recently became an EMT was delighted with this mug. It is well made, and good looking as well. Thank you. She loved that it was personalized😊

5 February 2022
Unprompted review
Rated 5 out of 5 stars

The perfect gift

My granddaughter loves VW vans, and the VW van water bottle is the perfect gift, especially with the personalized license plate. She loves it and uses it as her soccer water bottle. Great gift.

5 February 2022
Unprompted review
Rated 1 out of 5 stars

I was asked to write a review for an…

I was asked to write a review for an item that I have not even received yet. I have gone back and forth with the company on a mug that has been setting at "their shipper" for 5 weeks. Last response I received from Saniede was that they would have the shipper update. That was on 1/27 with an update that said your item departed a shipping partner facility at 11:21 pm on 1/27. This does not indicate receipt by the USPS or the actual mailing date. Not sure how to take that. This has been a joke so far. I will never order from them again and I would not recommend it. I have asked for a refund like some others and have not heard a peep. If the product does ever show up, i can only imagine what it will look like. 4.95 for shipping.

4 February 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy! I purchased a giraffe tumbler with my name on it. The product took forever to arrive and when it did I was highly disappointed. My name blends into the giraffe image and the “r” looks nothing like an r. I contacted them by email and was eventually offered a 15% refund and 20% off my next order. No thank you. I replied that I wanted a full refund and haven’t received a response yet…that was over a week ago. This is clearly not a reputable company. Horrible customer service.
*UPDATE- Finally heard back from them. After stating I wanted a full refund they advised me to mail the item to Hong Kong…shipping was over $80. I obviously opted for the 15% refund. They say on their website they will “work with you” absolutely untrue. Their return policy states no returns after 30 days. It conveniently takes that long for the product to arrive.
BUYER BEWARE!

4 February 2022
Unprompted review

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