SANITINO Reviews 1,112

TrustScore 4.5 out of 5

4.7

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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars

Ordered 12 days ago and the item still…

Ordered 14 days ago and the item still has not been delivered.

2 January 2026
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Reply from SANITINO

Hallo,

vielen lieben Dank für Ihr Feedback.
Entschuldigen Sie bitte die Verzögerung in der Lieferkette.
Laut den Angaben in unserem System wurde Ihre Ware gestern geliefert. Bei Frage kontaktieren Sie bitte unseren Kundenservis.

Mit freundliche Grüßen
SANITINO

Rated 4 out of 5 stars

V fast delivery but returns policy too strict

Competitive prices, very fast delivery however, returns policy is too strict. I spend well over 1000 € but ordered one 40€ part in error. I ordered a replacement paid my 40 € + delivery and wanted to return the old unused part which I have no use for. Sanitino would not accept the return. It can take longer than 14 days to install a bathroom and it is a waste to throw the part away.

4 August 2025
Rated 4 out of 5 stars

Customer service was nice and prices…

Customer service was nice and prices were also good. The only negative point is that returns need to be sent to Czechia which make it a bit costy.

24 March 2025
Unprompted review
SANITINO logo

Reply from SANITINO

Dear customer,

thank you for your positive Feedback, it means a lot to us.

Best regards,
SANITINO Team

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