Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more
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523 Garstang Road, Broughton,, PR3 5DL, Preston, United Kingdom

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Efficient polite service, but I would have preferred some paperwork on my doormat both from you and Vitality as not all of us are savvy with IT these days.

Reply from Santé Group
Dan made the transition of my health insurance to Sante completely smooth and hassle-free, guiding me through every step with ease. This was then followed by Nikki, who did an outstanding job securing a fantastic premium renewal, along with a very welcome £150 voucher.

Reply from Santé Group
Luke was really helpful, professional and attentive with getting my policy sorted for the best price. Very happy with the service thank you.

Reply from Santé Group
Good communication in a timely manner leading to a positive result.

Reply from Santé Group
We like our regular contact in the Company.

Reply from Santé Group
Excellent experience over the last few years. Really understand our company needs and great at helping us get the best value for money.
Barbara D’Andrea is superb to work with.

Reply from Santé Group
Renewed without hassle, rates were compared and the best deal was accepted

Reply from Santé Group
Really straightforward process with helpful colleagues who were able to give me confidence in selecting the right option.

Reply from Santé Group
Very responsive and I like to be able to speak to real people rather than AI bots

Reply from Santé Group
Nikki is so good, advising and doing her best for me regarding my health insurance. The service takes all the stress of the process away.

Reply from Santé Group
Barbara D.andrea has been an absolute pleasure to work with at SanteGroup. She has kept us informed at every stage of the process and negotiated a really great deal for us. Would highly recommend!

Reply from Santé Group
Excellent customer support and assistance from Nikki Thompson

Reply from Santé Group
Great service from Trish, who understood our needs and efficiently produced proposals and recommendations.

Reply from Santé Group
I had a really posetive experience with Sante Group when arranging life insurance. Carla explained everything clearly and made the whole process straightforward and trouble free. Any questions I had were answered quickly and in a way that was easy to understand. Carla was always helpful and responsive with follow up queries, which made me feel supported throughout. I'd definatley recommend them to anyone looking for a smotth and hassle free experience.

Reply from Santé Group
Great customer service. Rob would schedule calls with me that were perfectly times around when we were due to renew our benefits and he'd take the time to explain everything in great detail.

Reply from Santé Group
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