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Santé Group Reviews 

489
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and dedication, making the process smooth and hassle-free. Many people highlight the excellent customer service, noting prompt responses and professional handling of inquiries. Reviewers frequently mention receiving great value for money and competitive prices, often securing better deals than expected. Consumers appreciate the efficient and straightforward process, with many noting how the company simplifies complex tasks like renewing health insurance. People consistently recommend the service for its reliability and ability to find suitable solutions tailored to individual or company needs.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the staff is knowledgeable,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that they received competitive... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently finding good value. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

Excellent service throughout our private medical insurance review. Everyone I dealt with in the Sante Group was knowledgeable, responsive, and provided clear advice that helped us make an informed dec... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied


Company details

  1. #10 of 26 best companies in Health insurance agency
  2. #11 of 38 best companies in Business insurance company
  3. #14 of 20 best companies in Income Protection Insurance Company
  4. #33 of 229 best companies in Insurance agency
  5. #55 of 175 best companies in Insurance broker
  6. #31 of 52 best companies in Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

489 reviews

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4.9

All reviews

(489)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service

4 February 2026
Santé Group logo

Reply from Santé Group

Thank you for your lovely review! We look forward to working with you again!

Rated 5 out of 5 stars

Every year we ask Barbara to renew our…

Every year we ask Barbara to renew our health insurance and she diligently searches all available avenues to present to us

5 February 2026
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review! We look forward to continuing to develop our relationship!

Rated 5 out of 5 stars

Rob Rigby is an absolute gem

Rob Rigby is an absolute gem, and as always goes over and above to provide an excellent service year on year! He is knowledgeable, friendly and really cares about the needs of your company and finding the best solutions that really deliver. Couldn't recommend highly enough! ***** Five stars for Rob alone :)

3 February 2026
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again! Thank you for your kind words!

Rated 5 out of 5 stars

Our advisor was very informative and…

Our advisor was very informative and helped with the very quick turn round due to company divestment.

27 January 2026
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Really great service

Really great service, friendly and thorough, nothing is a problem and managed to get the best result for us for our private medical insurance.

22 December 2025
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

This is our third year using Nugent…

This is our third year using Nugent Sante to organise our PHI and they have been brilliant every time. Not just organising the cover and getting a competitive quote. But the after service when you need to use it. Excellent service. Knowledgeable. Highly recommended. Thank you.

1 January 2026
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Great company

Competent people. Good choice of providers.

26 January 2026
Santé Group logo

Reply from Santé Group

We look forward to continuing to develop our relationship! Thank you for your lovely review!

Rated 5 out of 5 stars

helped with getting the most from our policy

Rob at Nugent Sante has managed our Company PHI for the last three years.

He doesn't just find the right policy for our team, he has helped with getting the most from our policy too.

Highly recommended. Thank you

24 January 2026
Unprompted review
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful and It's great to hear your positive feedback! We look forward to continuing to develop our relationship!

Rated 5 out of 5 stars

Super people

1 January 2026
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review!

Rated 5 out of 5 stars

Customer Service

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few days off before Christmas, Nikki still got me a better price, by login in whilst off. Thank you Nikki, your friendly customer service is appreciated.

22 December 2025
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Reply from Santé Group

We are so pleased that you found our services helpful! We look forward to working with you again! Thank you for your kind words!

Rated 5 out of 5 stars

Rob Rigby was friendly

Rob Rigby was friendly, efficient and professional.

18 December 2025
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful! Thank you for your kind words!

Rated 5 out of 5 stars

Brilliant service from Nikki and her…

Brilliant service from Nikki and her team as always. Got me the same cover at a reduced price with the same company. Very happy

12 January 2026
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Sante group were excellent in reducing…

Sante group were excellent in reducing my premium in a seamless straightforward process -,great customer care

5 December 2025
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful. We look forward to continuing to develop our relationship!

Rated 5 out of 5 stars

Great

Great, friendly, reliable service with a smile!
Providing very competitive quotations.
Fully recommend, which I have done to other businesses & individuals.

26 November 2025
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Fair and pragmatic advice and will…

Fair and pragmatic advice and will always find the best deal. Can't recommend Sante group highly enough.

15 December 2025
Santé Group logo

Reply from Santé Group

It's great to hear your positive feedback! It was a pleasure working with you and we look forward to supporting you again!

Rated 5 out of 5 stars

Excellent service

Prompt response and kept us informed on the proceedings

9 December 2025
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review!

Rated 5 out of 5 stars

The best service

Our company has been working with Barbara D'Andrea at Sante for many years receiving a dedicated professional service. She went above and beyond to always get us the policy that served our needs and at the best value.

3 December 2025
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

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