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Santé Group Reviews 

489
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and dedication, making the process smooth and hassle-free. Many people highlight the excellent customer service, noting prompt responses and professional handling of inquiries. Reviewers frequently mention receiving great value for money and competitive prices, often securing better deals than expected. Consumers appreciate the efficient and straightforward process, with many noting how the company simplifies complex tasks like renewing health insurance. People consistently recommend the service for its reliability and ability to find suitable solutions tailored to individual or company needs.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the staff is knowledgeable,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that they received competitive... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently finding good value. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

Excellent service throughout our private medical insurance review. Everyone I dealt with in the Sante Group was knowledgeable, responsive, and provided clear advice that helped us make an informed dec... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied


Company details

  1. #10 of 26 best companies in Health insurance agency
  2. #11 of 38 best companies in Business insurance company
  3. #14 of 20 best companies in Income Protection Insurance Company
  4. #34 of 229 best companies in Insurance agency
  5. #55 of 175 best companies in Insurance broker
  6. #31 of 52 best companies in Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

489 reviews

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4.9

All reviews

(489)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The company has been very professional…

The company has been very professional and responsible. They have helped us find insurance for 4 years for my family and also helped with insurance claims. I would highly recommend this company when deciding to choose insurance products.

4 November 2024
Rated 5 out of 5 stars

Very easy to communicate with

Very easy to communicate with and simplified the process of evaluating and selecting the optimum policy for us

1 October 2024
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Great service

From the first call with sante the professionalism was what really stood out

17 October 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review.

Rated 5 out of 5 stars

Understanding

Understood out requirements and advised accordingly.

24 October 2024
Santé Group logo

Reply from Santé Group

It's great to hear your positive feedback

Rated 5 out of 5 stars

Always a quick response

Always a quick response. Gives me a lot of confidence that things are being arranged correctly.

30 September 2024
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again.

Rated 3 out of 5 stars

Insurance quote provided - that’s all.

Sante provided me with an insurance quote which proved to be incorrect, not through any fault of themselves.

They just did their job! Averagely, so why then encourage a 5 star trustpilot score? So needy!

20 September 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time to leave a review, all feedback is very important to us. We apologise for the inconvenience caused and we have taken steps to ensure that this does not happen again.

Rated 5 out of 5 stars

Knowledgable, tailored to my needs both with product and price

Trish was very helpful and listened to what I needed. She asked lots of questions in order to get the right product for me, gave me options, had follow up calls to explain different packages. She made it very simple and easy to do and to top it all off was genuinely a very nice and friendly person. Her focus was to understand her customer rather that just sell any product. Would highly recommend the Sante Group.

1 August 2024
Rated 5 out of 5 stars

A GREAT TAILORED SERVICE

Having read through the Trustpilot reviews prior to engaging with Nugent Sante, I was hopeful that I would receive the same great service.

I was not disappointed!

Having had a really bad experience with our previous healthcare provider (which left me no option but to terminate due to breach of contract), Barbara was incredibly empathetic and helpful in assisting me choose a new tailored service for our team.

She was so patient as at one point (after all her hard work) we may not have been able to get out of our 5 year contract with our previous provider but she remained helpful and supportive in the background, never pushy to take the service which I really appreciated.

We have finally (!) taken the My Sante app which is fantastic value for an SME as it is affordable and has so many great features on there for our team to use and these are being improved all the time with additional features etc.

I now have a great relationship with Barbara, she is very responsive and it is always great to catch up with her on a call, I cannot recommend this service enough, thanks Barbara it is a pleasure adding you as a provider to our business! 😊.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Dedicated service

The best quote by far for Health insurance, the support doesn’t end once you’ve got the policy, I have required an intermediary and Daniel Briggs has been diligently helping me solve a difficult issue. Communication has been excellent throughout. Reliability at its best. Thank you Daniel

14 May 2024
Unprompted review
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review! We are so happy we can help you.

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