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Santé Group Reviews 

489
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and dedication, making the process smooth and hassle-free. Many people highlight the excellent customer service, noting prompt responses and professional handling of inquiries. Reviewers frequently mention receiving great value for money and competitive prices, often securing better deals than expected. Consumers appreciate the efficient and straightforward process, with many noting how the company simplifies complex tasks like renewing health insurance. People consistently recommend the service for its reliability and ability to find suitable solutions tailored to individual or company needs.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the staff is knowledgeable,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that they received competitive... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently finding good value. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

Excellent service throughout our private medical insurance review. Everyone I dealt with in the Sante Group was knowledgeable, responsive, and provided clear advice that helped us make an informed dec... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied


Company details

  1. #10 of 27 best companies in Health insurance agency
  2. #11 of 38 best companies in Business insurance company
  3. #14 of 21 best companies in Income Protection Insurance Company
  4. #35 of 230 best companies in Insurance agency
  5. #55 of 175 best companies in Insurance broker
  6. #31 of 53 best companies in Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

489 reviews

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4.9

All reviews

(489)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Annual

Quick. Polite…and I believe produce an accurate result

10 May 2024
Santé Group logo

Reply from Santé Group

It's great to hear your positive feedback! Thank you.

Rated 5 out of 5 stars

Fantastic!!

Without doubt the easiest insurance transaction I've had; and I've worked in the insurance industry for 30 years!!

Quick, painless, plenty of choice, easy to navigate and really competitive. From start to finish between initial contact and going on cover was a matter of hours.

7 May 2024
Unprompted review
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again! Thank you for your lovely review.

Rated 5 out of 5 stars

Really impressed by their kind and prompt service

Really impressed by Nugent Sante's service. Despite being quite indecisive, the team were always happy to help me, even months after initially getting in touch with them. They provided impartial advice and put us on the best product for our business and were happy to answer all of my naive questions. They are easy to talk to before and after sales. A fabulous service which, as a bonus, is free for the consumer.

18 April 2024
Santé Group logo

Reply from Santé Group

Thank you so much for your kind words! We are so happy that we could help you. We look forward to supporting you.

Rated 4 out of 5 stars

Easy to work with

Easy to work with. Provide competitive options with professional insights.

1 April 2024
Santé Group logo

Reply from Santé Group

Thank you for your kind words!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service that delivered savings..
Really friendly staff. Definitely use them againg

30 April 2024
Santé Group logo

Reply from Santé Group

It is a pleasure working with you and we look forward to supporting you again! Thank you.

Rated 5 out of 5 stars

Very helpful service from Nikki

Very helpful service from Nikki.
Acted on my suggestion very quickly and everything arranged promptly

15 April 2024
Santé Group logo

Reply from Santé Group

It's great to hear your positive feedback, thanks so much!

Rated 5 out of 5 stars

What an amazing PMI adviser & first class service/outcomes every time

What an amazing independent PMI adviser and welfare benefits provider.
I have worked with Nugent Sante & Barbara for many years and they are just first class.
A special mention to Barbara who continues to go above beyond for both me and the clients I introduce.
Service and outcome is always 10/10.
I highly recommend without hesitation

10 April 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It is a pleasure working with you!!

Rated 5 out of 5 stars

Great service

Great service, really good communication and great outcome for staff PMI scheme. Thank you!

23 April 2024
Santé Group logo

Reply from Santé Group

Thank you for your lovely review! It was a pleasure supporting you.

Rated 5 out of 5 stars

Renewal of PMI

Great Service as always

20 April 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review!

Rated 5 out of 5 stars

Nugent Sante have been excellent to…

Nugent Sante have been excellent to deal with from inital call to follow up calls after service completed. They were efficient, polite and have made us significant monthly savings on our company health insurance.
Would definitely recommend their services

15 March 2024
Santé Group logo

Reply from Santé Group

Thank you for your kind words! It is a pleasure working with you. We are really happy we could help you!

Rated 5 out of 5 stars

Rob Rigby

Rob - was very helpful, prompt & insightful

1 March 2024
Santé Group logo

Reply from Santé Group

It's great to hear your positive feedback for Rob! Thank you for your review.

Rated 5 out of 5 stars

Service

Very thorough service and great products

15 March 2024
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your review!

Rated 5 out of 5 stars

Five Star Service

From the initial email introducing their services, Nugent Sante were great to work with in negotiating our company health Insurance renewal. Our contacts Rob Rigby and Dan Burns were very thorough in explaining what they do and what every broker should be doing to look after a client. We had our eyes opened and every single question answered thoroughly in a timely manner. They were very knowledgeable and experienced. They negotiated a better policy, with more benefits, with a massive monthly saving. After sales has been just as attentive, being happy to help and assist our members to get the most out of their cover. Would thoroughly recommend.

21 December 2023
Unprompted review
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review, it's great to hear your positive feedback! We are so pleased we could help you. We look forward to working with you.

Rated 5 out of 5 stars

We've had a great experience with the…

We've had a great experience with the team at Nugent Sante. They've quickly offered multiple solutions to our (often changing) needs and have done so with professionalism and a friendly smile. Would highly recommend.

19 February 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It is a pleasure working with you and we look forward to continuing to develop our relationship.

Rated 5 out of 5 stars

Brilliant Service

We are happy we have Nugent Sante as our broker for our Private Healthcare. They have a wealth of experience and knowledge and we know our insurance is in safe hands with them. They take the stress out of renewals and are always on hand to help with any queries our members might have

1 February 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It's great to hear your positive feedback.

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