Going clothes shopping and not knowing you size or measurements or having any idea of what looks good is always daunting. However, from the moment I stepped into this Bluewater store, I couldn... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #26 of 29 best companies in Formal menswear shop
Written by the company
Mens formalwear
Contact info
United Kingdom
- santoromilan.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service by Glamorous…
Excellent service by Glamorous Catherine and Fay. Were very helpful and catered my needs five stars.
Couldn’t be happier!
Lovely suit, friendly staff, very knowledgeable, super helpful. Very good experience
The guys in the store are experts
The guys in the store are experts, they sized me up without even measuring. The quality of the suits is always great and every time I wear one of the suits I've bought from here I always get comments on how good they look. My favourite store.
Great experience great service nothing…
Great experience great service nothing to much trouble faye is brilliant sorted my wedding suits for the guys very professional gave really good advice been a couple of times now for suit fittings always has time for you thankyou faye much appreciated
Fay the best
Fay, has assisted us twice today. Service from this lady has been second to none.
Suit for Work
Faye was amazing! Went in not knowing what to get and came out looking sleek! Thank you!
Fantastic customer service
Absolutely wonderful customer service, Fay went above and beyond to help us. She was knowledgeable and kind in guiding us to the right products.
Cannot recommend enough, 10/10!
1st time buying a suit
I'm very tall, very slim and struggled to find my Size, cath at meadowhall pointed me in the right direction and achieved a goal in a suit for a red carpet event. Very great full, super service. Thanks!
Really great and friendly service. Faye was really helpful and has a great eye.
Really great and friendly service
Phenomenal experience at Bluewater
Phenomenal experience at Bluewater! Omg…..such a friendly and helpful team….not often found in retail today.
Fay was brilliant today with me and my…
Fay was brilliant today with me and my son and sorted us out.She was so helpful and chatty and got us fitted up,definitely will be back
Fay at the shop was super helpful new…
Fay at the shop was super helpful new exactly what would fit and look good. Excellent adviser will becoming back thanks fay
I'm pleased with the service
I'm pleased with the service. I wouldn't hesitate to come back.
Barnsley store ( Alhambra)
What an amazing experience
The lovely Fay and the exceptional service received. A very knowledgeable lady who is articulate and classy which makes buying an absolute pleasure. Highly recommend the clothing and service.
Kyle & karen
Thank you so much for helping to make a wonderful day into an amazing day , all the gents looked gorgeous, especially Kyle & Wayne & of course my dad n brother. So thank you again for being part of this amazing day.
Great experience
Donna was really knowlegable and helpful, she made my husband feel comfortable and we both felt very happy and made a really good purchase. Thanks so much.
Great communication and fantastic…
Great communication and fantastic service back and forth. Can’t believe the professionalism of Faith (I think that’s how you spell it) , she’s been an absolute gem!
Thank you for making us all feel comfortable throughout the process!

Reply from Santoromilan
Excellent! Definitely recommend
Catherine was so helpful. We needed a 3 piece suit at the last minute and Catherine helped us to find and shoes and tie etc to match. Absolutely first class service and very friendly team.

Reply from Santoromilan
If you want to stand out, visit Santoro
Bluewater branch is amazing! Been coming here for a while now and love how unique their stuff is, fantastic service, and always get compliments on clothes I buy from here. If you want to stand out, go to Santoro!
Special thanks to Andrew, Peter, Steve and Tommy who are all super helpful
Went into the Manchester store in the…
Went into the Manchester store in the Arndale centre staff very friendly and knowledgeable
Great range of products at great prices definitely will be returning and recommending to everyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







