Going clothes shopping and not knowing you size or measurements or having any idea of what looks good is always daunting. However, from the moment I stepped into this Bluewater store, I couldn... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cannot recommend Santoro in Bluewater…
I cannot recommend Santoro in Bluewater highly enough. We got my suit, the groomsmen’s suits, and one of the bridesmaid's suits from here – and the entire experience was seamless from start to finish.
Peter and Tommy looked after us brilliantly. Their attention to detail, knowledge, and genuine care made the whole process feel relaxed and enjoyable – even when things got a bit last minute.
I ended up losing a significant amount of weight just before the wedding and needed a completely new suit only two weeks out. They didn’t panic – they just calmly got it sorted. No stress, no pressure – just solutions and support. The new suit fit like a dream, and I felt incredible on the day.
If you're looking for a team who actually care and want you to look and feel your best, Santoro is the place to go. First-class service, top-quality suits, and two genuinely lovely blokes who make you feel like nothing is too much trouble.
Thank you, Peter and Tommy – you made a huge difference to one of the most important days of my life.
Perfect wedding suit experience
Went to purchase my wedding suit from Bluewater - visited over 8/9 stores. Santoro had the best quality suits from all of them and a super helfpul team. Demi from Santoro helped advise me on the perfect suit, waiting patiently as I tried different options, helping me take photos to share with my family for their opinion and then advising me on additional alterations to get the perfect tailored fit for my wedding. Great support also from Andrew and Steve in the team who provided advice and shared suggestions for the best purchase.
Thank you to all and will be recommending Santoro Bluewater to all!
Andrew was fantastic
Andrew was fantastic. I have strange proportions and spent the day struggling to get a suit that fits and he was excellent. Helped me get something that fits and was stylish for the races. Cheers Andrew!
Beautiful Leather Men's Washbag
The item I purchased for my hubby is great. Very good quality and a good size. Also, the communication I had with customer care was superb. Really felt I mattered. Thank you for a very good product and service!
Wedding suit
I was struggling to find a suit for my wedding until I walked into here. They have an amazing selection and Andrew couldn't have been any more helpful. Great experience from start to finish.
Faye was lovely and fitted a brilliant…
Faye was lovely and fitted a brilliant suit for me, Danny assisted lovely customers service!
Amazing help and advice
Amazing help and advice. Sorted the wedding parties ties. Friendly, helpful and professional. Thank you.
DAN THE MAN
Great experience at the sheffield meadowhall Store. Danny was really helpful and down to earth, really made it feel like fun when I normally find suit shopping stressful. Thanks a lot man 🤝🏻👑
Great service Andrew and Peter
Really great service by Andrew and Peter. Was able to help us exactly with what we needed and so polite and professional. Great customer care. Thank you.
Recommend this store
I actually visited Skopes first but the staff were ignorant and rude so I left. Stumbled on this store by chance and so glad I did Faye and Shivvi were amazing and gave a first class service. My son left happy with his suit for prom
Outstanding service
Outstanding service, knowledgeable, went above and beyond to give us exactly what we needed, even though we didn’t know what that was. Would highly recommend and will come back.
Customer services are excellent
Didn't receive parcel,
Had a chat with Chloe at their customer serves today, it seems DHL didn't get the delivery out of Cambridge and in to Norfolk,
Chloe understood my circumstances and offered me a full refund, I've only heard good things about Santoromilan and hopefully I'll get the chance to purchase one of their suits in the future...thanks again for your help today
My purchase was very good and the…
My purchase was very good and the delivery was fast. I'm happy.

Reply from Santoromilan
I’ve been in dispute with the company…
I’ve been in dispute with the company for a refund for just under two weeks now, and the communication has been poor. I haven’t received anything, not even an email confirming the refund. I’m concerned it feel like I have been scammed. The quality of the suit felt like plastic, and I sent it back the next day. Of course, it’s taking them a long time to process the refund, which is horrible. I wouldn’t recommend this company at all this is my hard earned money I expect it back as soon as possible

Reply from Santoromilan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







