Santoromilan Reviews 

Sizing very small and not correct, so order size above. They also have the most bizarre way of working. I want to exchange the suit as the sizing is not correct, So I had to pay £9 to exchange but then you need to downloads the returns form and go pay at the post office to return.

We’ve ordered 2 suits both are faulty there are holes and threads wouldn’t order

Fantastic from start to finish.
Rob & Donna absolutely amazing and made myself and my son feel relaxed the whole time we were there.
We left with an amazing suit for my sons prom. Highly recommended for qaulity and service.

Received excellent customer service throughout our visit staff were really helpful.

Well happy with the barnsley shop well satisfied will be shopping there again

The delivery took way too long but the product is amazing

Bought a 3 piece suit which required alterations, which we paid £60 for.
At the time of purchase we asked if the fitting isn't quite right after alterations can it be fixed.
He said of course it can no problem.

No point did he say it would be a 2nd charge of £60

So when we picked up the suit it was slightly too tight and wanted it taken out a little.
Its only then they said its another charge.

I wouldn't purchase again from here, the staff are not great.
Reminded me of shopping in mumbai! Shady staff.

And they responded with an equally shady response!
The pins we agreed but it came back tighter than the pins! How exactly are you able to confirm you did it exactly as pins, no actual measurements were taken. Surely customer is always right and you do your best to keep them happy.

Most companies apologise for the service, not this company!
Update

They resort to being rude and defensive.
I cant be "racist " i am indian, and also went to mumbai shopping 6 months ago, so your service was very similar (somewhat dishonest).
Didn't mention when we picked up the suit, the trousers was missing a button, no apology, the sales assistant took out a sewing box at the till front of house and started to sew it back on 🤣

If thats not mumbai style I don't know what is! Never know any alterations done at the till in full view!

Be aware when purchasing, the products displayed in shop are actually good, its the staff that are unprofessional and be aware if you need alterations.
Enough said.

Staff were really helpful. Elli and Keven are brilliant

Visited to purchase a new suit. Absolutely top notch service from these guys. So helpful. Bought all I needed and everything is top quality. Would definitely recommend a visit not just for a suit as they sell a variety of clothes for men and women. Thank you so much. Will be returning again soon.

Great service!! Peter you're a star!! You saved the day!! A big thank you to Peter and Andrew!!!

We went to this shop as my husband had seen a suit as we passed by previously. He needed a suit for our son's wedding. He is an awkward size, being not particularly tall, but a little overweight. He tried the 3 piece suit on, which didn't really fit, so we left the shop to see if there was anything else in Bluewater. There was nothing so we returned to Santoro. He tried it on again and the shop assistant told him that it could be altered to fit him and pinned it to fit. We were very pleased with the service given. It took 2 weeks to be altered and it fitted beautifully. He was very satisfied with everything at the shop. He also purchased a tie which co-ordinated with the lining at the back of the waistcoat. He would definitely go here again to purchase suits or shirts.

Fab friendly & professional service by Rob in the Barnsley store

Ordered a suit from a rival, and paid an extra £10 for the my size trousers, when it arrived (screwed up in a polly bag) the trousers were the wrong size.
So sent the whole package back at a cost of £4 to me, then had to wait 2 weeks for refund, after numerous email reminders.
Looked online for exact same suit, found it on this site for HALF the price, delivered 3 day's later, right size trousers, folded up in a box with it's own suit case and no extra to pay, well done to you.
5 ☆☆☆☆☆ From me

Quick delivery and great item

I purchased a suit from them on the 5th of April and paid £37 extra for tailoring. When I returned a week later, the jacket sleeves and trouser length were both an inch too short, a complete failure in basic tailoring.
They sent the suit *back to the tailor* and told me to collect it on **18th April**. I returned today (**22nd April**) and they **couldn’t even find my suit**. According to their system, it was supposed to be in-store, but it was nowhere to be found. After making me **wait two hours** for another staff member to arrive, they finally told me that the jacket had been delivered **the day before, without any sleeve buttons(!) and was sent *back to the tailor again*.
So now, after three weeks, I still haven’t had my suit, and I have zero confidence in how it will come back—if it comes back at all. How on earth does a tailor return a jacket without sleeve buttons?
This is by far one of the **most unprofessional and disorganised services** I’ve ever encountered. If you care about your time, your money, and your clothing, go somewhere else.

Yes, they were fine, boots arrived timely without any issues

What an outstanding selection of clothes. I like having something that’s different yet makes a bold statement of confidence along with a touch of quirky classiness. But think I’ve just found my new go to supplier and I’ve a feeling it’s going to be a great summer!
The Team have looked after me and ensured Inwas totally happy with the sizes, feel and fit of all the clothes I’ve had so far. Thank you team 💚🫡

It arrived on time, and well packaged. I got exactly what I ordered online. High standard quality.

Happy with garment I purchased more than happy to use them again at a future date.

Purchased three suits from Barnsley store for my Wedding. Rob and Donna were fantastic. Easy to chat to, did not push any sales, and gave honest opinions on styles, fit, and dickie bows. They have even sorted the tailoring out. Making it completely stress free.
Would highly recommend Barnsley. Plenty of suits to select from for all occasions. The whole experience was great, from selecting to collection.