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Sarraf Jewellers Reviews 

97
•
TrustScore 5 out of 5

4.8

Jewellery shop
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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly staff and exceptional service, noting that team members are always attentive, welcoming, and ready to assist visitors with any needs. Many people also appreciate the remarkably quick and reliable jewelry repair solutions, often getting their precious items fixed professionally right on the spot. Some people were dissatisfied with product quality, mentioning specific issues like weak chain links, flimsy materials, or bracelets easily bending out of shape. A few reviewers additionally experienced problems with repairs not holding up over time or unauthorized alterations made to their treasured pieces.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that the team is extremely kind, welcoming, and... See more

Product

Users describe positive interactions with product, expressing satisfaction with beautiful jewelry... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are consistently kind,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the reliable service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend these guys highly enough! I took in a very sentimental piece of jewellery for repair and they could not have shown myself and my ring more care. They talked me through the options,... See more

Rated 5 out of 5 stars

Excellent store have been going here for years bought my daughter chain here with a cross and a bracelet love you their service always greated with a smile I recommend this store bless you guys alway... See more

Rated 5 out of 5 stars

The team have great communication and customer service. They made our experience great and have fantastic range of gold. No need to go to North London anymore.

Rated 5 out of 5 stars

Sarraf team never disappoints with any of my resize adjustments or jewellery fixes or cleaning. My wedding set is from them and is absolutely gorgeous! Thanks for your consistency in business.

Company details

  1. Jewellery shop

Information provided by various external sources

We are a professional Jewellery Seller in London, UK for the past 10 years. Making jewellery from scratch, custom made jewellery, bespoke wedding bands, include gold and silver baby bangles, bracelets, ladies tennis bracelets, ring, necklaces, pendants, mens id bracelets and curb chains.

Contact info

4.8

Excellent

TrustScore 5 out of 5

97 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(97)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing service

Went in to add a link onto my partners watch. Their service was nice friendly and quick. Couldn’t recommend these guys more. Thank you so much

9 April 2026
Unprompted review
Rated 5 out of 5 stars

You are amazing!!!

I found them on instagram and I have to came to visit the store and fix my rings. The service that they gave to me was excellent!
I recommend them 100% and from now, I’m sure that it will be my principal jewellery.

Thank you so much guys. You’re amazing 🤩

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Sarraf Jewellers is the place to go for…

Sarraf Jewellers is the place to go for quality jewellery and reliable service.

You can find gold, silver, and diamond pieces at great prices, along with services like resizing, jewellery repairs, watch repairs, and personalised engraving.

Friendly, professional, and trustworthy — everything you need in one place. Highly recommended.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

My local in Croydon

My local in Croydon. Purchased and sold from them before. Always a pleasure doing business with Kamil and the team.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Best Jewlers in London

I use to buy all my jewls in Hatton Garden, and discovered SARRF by accident maybe 2 years ago and I've bought several items, both custom made and of the shelf and they have always looked after and had the best prices 10 Stars!!

10 March 2026
Unprompted review

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