Watch This Source Ltd Reviews 44

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional product knowledge and helpfulness, making interactions pleasant and informative. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the entire process, from initial communication to final purchase. Consumers often note the competitive pricing and the company's ability to source desired products quickly. The overall consensus is that the company offers outstanding customer service, with many reviewers commending the clear and prompt communication throughout their experience. Some people also felt that the staff went above and beyond to ensure a smooth transaction, even accommodating unusual requests.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the watches for being... See more

Service

Customers had positive experiences with service, consistently praising the excellent communication and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team, especially James and... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and excellent... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the exceptional... See more

Based on these reviews

Rated 5 out of 5 stars

Top class service from these guys ..great communication all the way through the process…obviously as a buyer on the pre owned market you need a lot of questions answered and information from the right... See more

Rated 5 out of 5 stars

Phenomenal service from James and Nathan. I had a very strict budget with an even greater demand for the design and style of watch i required. They worked tirelessly to source exactly what I n... See more

Rated 5 out of 5 stars

Purchased a Tudor Black bay from the guys at Watch this source. Amazing all round experience. Great knowledge and pricing regarding watches. Nice comfortable and private office space to view the w... See more

Rated 5 out of 5 stars

This was my first time buying a watch from Watch This Source. I could not recommend these guys enough, it was an impeccable service. There was an issue with the postage of the watch (entirely due to a... See more

Company replied


Company details

  1. Watch shop

Written by the company

We’re James and Nathan — two best friends from a small town in Yorkshire who turned a shared passion for watches into something bigger. What started as sourcing pieces for friends quickly became Watch This Source, a modern watch business focused on building trust, offering transparent service, and connecting with people. We specialise in buying, selling, and sourcing luxury timepieces from brands like Rolex, TAG Heuer, Tudor, Omega, and more — all at market-reflective prices and with genuine care behind every deal. We run appointments from our secure office in Pontefract, where we offer a 1:1 service. We also offer nationwide delivery for clients across the UK. With over 150 watches sold and 100% positive reviews across Google, Facebook, and eBay, our reputation means everything to us. We’re not here for quick wins — we’re here to build something long-term.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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Rated 5 out of 5 stars

First time using these guys

First time using these guys. Was very apprehensive, but after meeting both James and Nathan. They definitely put my mind at ease, both very knowledgeable and a pleasure to deal with. They go up and beyond, hope to deal with them again in the future, thank you for sorting my dream watch. Don’t hesitate use these guys.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Rolex Sprite …

Top class service from these guys ..great communication all the way through the process…obviously as a buyer on the pre owned market you need a lot of questions answered and information from the right dealer…these guys have it in abundance..no pressure sales pitch , no hassle purchase ..would definitely recommend.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience buying my first watch


This was my first time ever purchasing a watch — and my first Rolex — so I wasn’t really sure what to expect, but the whole experience was made incredibly easy thanks to James and Nathan.

I actually first saw the watch through their WhatsApp group where they share pieces that are coming in, which is such a great idea because you get a first look before they’re officially available. After seeing one I loved, I arranged to come and view it in person.

From the moment I arrived, James made the whole process feel relaxed and personal. The office is really comfortable and welcoming, which makes the experience feel special rather than transactional. He took the time to answer all of my questions without any pressure and talked me through everything I needed to know.

He also showed me how to properly use the watch and resized it perfectly for me there and then.

Overall, it was a genuinely great experience from start to finish — so much so that I didn’t just leave with one… I ended up buying two! One for myself and one as a gift.

Couldn’t recommend them enough 👏

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

This was my first time purchasing from WatchThisSource so I was a little apprehensive. However, they made the whole process incredibly smooth. Their customer service was exceptional, keeping me regularly updated with photos and tracking details, which really put my mind at ease.

The watch arrived so quickly and was exactly as described. A genuinely great experience from start to finish. I would definitely recommend and use again in the future!

Thank you!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

10/10 Wimbledon Rolex

Met up with James today to do a deal on selling my Sprite and buying a Wimbledon. Originally tried to do the deal a few days ago but the watch in question had sold before I made my mind up. James jumped on it again the next day and sourced a new watch and we agreed a new deal the same day! Picked it up a day later and Im over the moon with the watch. James was really informative through the whole process and really helpful. I’ll be back again for future watches.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from James, happy customer!

I dealt with James after seeing the watch online and it was in my hands in a matter of days. Nothing was too much trouble. He responded to messages on a weekend, outside normal office hours. This will not be my last purchase from Watch This Source! Thanks again James, very much appreciated!

22 February 2026
Unprompted review
Rated 5 out of 5 stars

I bought a bussdown Cartier santons and…

I bought a bussdown Cartier santons and a Tag heuer formula 1 red racing edition from James and Nathan both great watches and sorted me a nice deal for the 2 more than happy with the service and watches great lads will be back again 🤝

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t say a bad word.

Purchased a Tudor Black bay from the guys at Watch this source.
Amazing all round experience. Great knowledge and pricing regarding watches. Nice comfortable and private office space to view the watch you’re interested in, which made the overall experience perfect.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

I contacted James regarding a Rolex GMT…

I contacted James regarding a Rolex GMT Master 11, Sprite.

He told me all about the watch, no pressure at all.

I was invited to view the watch at their office and it was perfect.

I bought the watch and I’m very happy with it.

Great price and great customer service.

I’m going back to buy one for my wife very soon.

James and his business partner are honest and decent business people. If you are looking for a luxury item, you’ll not go far wrong.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal service James and…

Phenomenal service from James and Nathan. I had a very strict budget with an even greater demand for the design and style of watch i required. They worked tirelessly to source exactly what I needed and in record time too.

They kept me updated throughout the whole process ans we're transparent at every step (unlike other watch or jeweler companies).

They both went above and beyond to communicate late into the evening to ensure the whole process ran as smooth as it could for me. To top it off, James even accommodated my request to meet at 9pm at night in their showroom, to which he obliged.

I will return for future rolex purchases, if you need a watch you MUST use these guys.

Thanks so much, beyond grateful!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Overjoyed.

I received my Tudor watch today and couldn't be happier.
The watch was exactly as described on the website and the price was very competitive.
Regards customer service Nathan couldn't have been more helpful responding quickly and courteously to my enquiries.
All in all my experience with Watch This Source was extremely pleasurable and I wish them every success in the future.
Thank you.
John.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service,communication and Knowledgeable in the watch I was selling. Offered a really good.price and was happy to acept
Would highly recomend this company to either buy or sell a watch.
Thanks for excellent service !

4 December 2025
Unprompted review

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