Wandsworth Sash Windows Reviews 

497
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and careful attention to detail during installations, often noting their helpfulness and friendly demeanor. People frequently highlight the exceptional quality and craftsmanship of the products, such as doors and windows, which are described as solid, beautiful, and transforming homes. The service and communication are also widely appreciated, with many finding the process smooth and well-managed from start to finish. However, some customers also noted occasional delays in manufacturing or project completion. A few other people also felt that communication became challenging when issues arose, leading to difficulties in resolving faulty or incomplete aspects of their projects within an acceptable timeframe.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Quality

People report positive experiences with quality, highlighting superb craftsmanship, superior materials, and... See more

Product

Customers had positive experiences with the product, expressing delight and satisfaction with the quality and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting great communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a new set of French doors installed by WSW and they’ve completely lifted our living space. The craftsmanship is beautiful, solid, smooth, and finished in a perfect satin tone that matches our i... See more

Company replied

Rated 5 out of 5 stars

We had several sash windows replaced and overhauled, and the result is fantastic. The team from Wandsworth Sash Windows handled everything carefully — they even helped with planning advice. The fini... See more

Company replied

Rated 5 out of 5 stars

Im happy with the result of the three bay windows and single window fitted. The installation was quite tricky but the fitting team handled everything with great care and attention to detail. They reat... See more

Company replied

Rated 5 out of 5 stars

Wandsworth Sash Windows fitted a new front door for us and it looks amazing. From the first quote with Sean to the installation, everything went smoothly. The fitters were polite, careful, and really... See more

Company replied


Company details

  1. Window installation service
  2. Door manufacturer
  3. Door shop
  4. Door supplier
  5. Joiner

Written by the company

At Wandsworth Sash Windows, we began life solely supplying sash windows in the South West London area. We have since expanded to cover the whole of London and the home counties, supplying casement windows, front doors, French doors, bi-folding doors and much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

497 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(497)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a new set of French doors

We had a new set of French doors installed by WSW and they’ve completely lifted our living space. The craftsmanship is beautiful, solid, smooth, and finished in a perfect satin tone that matches our interior. James in the office kept us informed throughout and the fitters were genuinely lovely people. A little delay in the manufacturing stage, but they were upfront about it. The final product is worth every penny. Wouldn’t hesitate to recommend them to anyone.

30 October 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Andre,
Thank you very much for your wonderful review. We are delighted to hear you had a great process with your new French doors installed by our team. We always strive to give the best service possible and make sure every client is happy with our product.
We hope to work with you again in the near future.
All the best,
WSW Team

Rated 5 out of 5 stars

Happy costumer!

Wandsworth Sash Windows fitted a new front door for us and it looks amazing. From the first quote with Sean to the installation, everything went smoothly. The fitters were polite, careful, and really skilled. The door feels solid and secure, and the polished brass fittings give it that extra touch of class. There was a slight delay in delivery, but communication was excellent, and the final result is better than expected. Excellent company.

6 November 2025
Unprompted review
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Reply from Wandsworth Sash Windows

Dear Karl,
Thank you for taking the time to give us this review, we are happy to hear you are pleased with your new front door! Sean is a great team member as well as our team of fitters so we are happy they gave you the best customer service we strive to give.
Enjoy your new door!
All the best,
WSW Team

Rated 5 out of 5 stars

The guys were professional & efficient…

The guys were professional & efficient with the work, really happy with the result & they even came out on a Sunday

26 October 2025
Unprompted review
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Reply from Wandsworth Sash Windows

It is very pleasing to know that you are happy with the service provided, thanks very much!

Rated 5 out of 5 stars

Great service - very happy

The team have been fantastic to deal with throughout. They took time to understand what we want, and we are really happy with the final window. When we had a small issue with a couple of handles a few months later, they quickly arranged for someone to come round and fix the problem.

16 October 2025
Unprompted review
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Reply from Wandsworth Sash Windows

Thanks very much for your kind review David.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, thanks guys!

29 September 2025
Unprompted review
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Reply from Wandsworth Sash Windows

Dear Jonathan,
Thank you for your review. We are delighed we were able to assist with your sash windows. Enjoy the new additon to your home!
All the best,
WSW Team

Rated 5 out of 5 stars

Great service from the entire team

Great service from the entire team. Very happy to leave this 5 star review. Would definitely recommend this company to others needing new sash windows.

26 August 2025
Unprompted review
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Reply from Wandsworth Sash Windows

Dear Xheton,
Thank you for your review, we are delighted we were able to assist with your new sash windows.
We hope to work with you again in the near future.
All the best,
WSW Team

Rated 5 out of 5 stars

Great company

Great company, great communication, very friendly.

29 August 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Nikki,
Thank you for taking the time to do a review, we greatly appreciate it and we are glad we met your expectations.
All the best,
WSW Team

Rated 5 out of 5 stars

Great communication

Great communication, friendly and helpful.

28 August 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Hannah,
We are delighted to hear we were able to assist. We always strive to give the best service and glad we managed to for your job.
All the best,
WSW Team

Rated 5 out of 5 stars

Highly recommended for first class product and service

This window company is highly efficient providing a fantastic product with first class customer service. I can’t recommend them highly enough.

20 August 2025
Unprompted review
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Reply from Wandsworth Sash Windows

Dear Deborah,
Thank you for your review, we are delighted to hear you were pleased with our service. We strive to provide great product and customer service to all our clients. We hope to work with you again soon!
All the best,
WSW Team

Rated 5 out of 5 stars

wandsworth sash windows fitted double…

wandsworth sash windows fitted double glazed windows to my early victorian house. I was very impressed with the quality of workmanship and the result. All my visitors say what a difference the windows make. Thank you WWSW.

20 August 2024
Unprompted review
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Reply from Wandsworth Sash Windows

Dear Liz,

Thank you very much for your review, we are delighted to hear you were impressed by the wonderful workmanship our team put into your windows. We hope to work with you again in the near future.

WSW Team

Rated 5 out of 5 stars

Three cheers for Bipi the Technician…

Bipi the technician was incredibly knowledgeable, extremely sweet, very fleet in his repair work and clean and tidy. And he came on a Saturday morning which suited me brilliantly and it was very kind of him.

9 August 2025
Unprompted review
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Reply from Wandsworth Sash Windows

Dear Liza,
Thank you for your review, we are glad Bipi met your expectations. We strive to always provide the best service with our work. Thank you again for choosing and we are happy to provide service to your sash windows even years after installation.
All the best,
WSW Team

Rated 5 out of 5 stars

Highly recommended Company

A had a great experience from start to finish with this Company, very professional, work was immaculate and my finished windows looked amazing. All done in the timescale agreed, I would highly recommend using them.

3 May 2025
Unprompted review
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Reply from Wandsworth Sash Windows

Dear Andrew,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience from start to finish. We truly appreciate your support and hope you enjoy your new sash windows for years to come!

All the best,
WSW Team

Rated 5 out of 5 stars

Im thrilled with the result of the three…

Im happy with the result of the three bay windows and single window fitted. The installation was quite tricky but the fitting team handled everything with great care and attention to detail. They reated my home with real respect throughtout. The windows look amazing and fully compy with the conservation area rules on my road, which was important to me.

8 August 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Grace,
Thank you for your great reveiw, we are delighed you were pleased wtih your new bay sash windwos. We always strive to give the best service and leave your home as we found it, we are glad we met this.
All the best,
WSW Team

Rated 5 out of 5 stars

Great job!

We just had 2 large (3 meters high) victorian sash windows replaced by the team at Wandsworth Sash Windows and we are really pleased with the final results and support we received throughout the process.

The windows were really well manufactured, they look exactly like the other windows in our building (which was a requirement) and the installation team was lovely and did a great work overall. We appreciate the attention given to the finishing touches!

The warranty on the windows has been very reassuring to us. We look forward to seeing the changes it is going make during the winter and to double glaze our remaining windows with Wandsworth Sash Windows when it is the right time for us!

Thank you!

6 August 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your new sash windows have met your expectations and blend seamlessly with the rest of your building. Our team takes great pride in both craftsmanship and customer care, so it’s wonderful to know you felt supported throughout the process and appreciated the finishing touches.

We’re glad the warranty has given you extra peace of mind, and we look forward to helping you with your remaining windows when the time is right. Enjoy the comfort and beauty of your new windows this winter!

— The WSW Team

Rated 5 out of 5 stars

Great Bifolding Doors!

I don’t usually write reviews, but credit where it’s due Wandsworth Sash Windows really impressed me. I had a set of bespoke hardwood bifolding doors made and fitted by them, and they’ve completely transformed the back of my house. The space now feels open, full of light, and genuinely enjoyable to spend time in.

The doors themselves are well-made. Solid timber, lovely detailing, and they fold and slide with absolute ease. You can tell they’re built for show for long-term use, which is exactly what I was hoping for.

The fitting team were excellent too, no faff, no drama. Just quietly got on with the job, made sure everything was aligned and working properly, and left the place tidier than they found it. A small touch, but one that says a lot about their standards.

I also appreciated that they didn’t rush the process. From the initial chat through to final installation, they gave me the time and space to make decisions, with no pushy sales talk. Just proper advice, clearly based on years of experience.

Wandsworth Sash Windows nailed it.

1 August 2025
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Thank you very much for the wonderful review! Delighted to hear you are happy with your new bifolding doors. We loved working with you and we hope to work with you again in the new future!

all the best WSW Team

Rated 5 out of 5 stars

The work is beautiful and the service…

The work is beautiful and the service is brillant. Everyone is so friendly and helpful. I absolutely love my windows and they have made such a big difference to my flat. Couldn’t recommend enough!

22 July 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Laura,
Thank you for your wonderful review, we are glad you are happy with your new sash windows. We hope to work with you again in the near future.
All the best,
WSW Team

Rated 5 out of 5 stars

Fantastic work by the WSW / Parsons…

Fantastic work by the WSW / Parsons team. They really worked hard and put a shift in, and even worked through their lunch break so they could get the job done. Really happy with how everything turned out.

23 June 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Ashley,

We’re delighted that you’re happy with your new sash windows from our Parson's WSW team. We truly appreciate you choosing us and hope you enjoy them for many years to come.

WSW Team

Rated 5 out of 5 stars

An emergency fix

A warranty issue developed with a window that had been upgraded in that it was stuck wide open. A email to the company on the weekend got an immediate response and a crew was rescheduled to arrive Monday morning to sort the problem. They arrived on time and resolved the issue in a very professional manner. Top marks to Wandsworth for terrific customer service.

30 June 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Sally,
Thank you for your wonderful review, we are happy we were able to help
All the best,
WSW Team

Rated 5 out of 5 stars

Excellent service- delighted with our…

Excellent service- delighted with our replacement window. Thank you!

23 June 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Sheila,
Thank you for the review we are happy we were able to help replace your window and look forward to hopefully working together again soon!

All the best,
WSW Team

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