Wandsworth Sash Windows Reviews 

497
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and careful attention to detail during installations, often noting their helpfulness and friendly demeanor. People frequently highlight the exceptional quality and craftsmanship of the products, such as doors and windows, which are described as solid, beautiful, and transforming homes. The service and communication are also widely appreciated, with many finding the process smooth and well-managed from start to finish. However, some customers also noted occasional delays in manufacturing or project completion. A few other people also felt that communication became challenging when issues arose, leading to difficulties in resolving faulty or incomplete aspects of their projects within an acceptable timeframe.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Quality

People report positive experiences with quality, highlighting superb craftsmanship, superior materials, and... See more

Product

Customers had positive experiences with the product, expressing delight and satisfaction with the quality and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting great communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a new set of French doors installed by WSW and they’ve completely lifted our living space. The craftsmanship is beautiful, solid, smooth, and finished in a perfect satin tone that matches our i... See more

Company replied

Rated 5 out of 5 stars

We had several sash windows replaced and overhauled, and the result is fantastic. The team from Wandsworth Sash Windows handled everything carefully — they even helped with planning advice. The fini... See more

Company replied

Rated 5 out of 5 stars

Im happy with the result of the three bay windows and single window fitted. The installation was quite tricky but the fitting team handled everything with great care and attention to detail. They reat... See more

Company replied

Rated 5 out of 5 stars

Wandsworth Sash Windows fitted a new front door for us and it looks amazing. From the first quote with Sean to the installation, everything went smoothly. The fitters were polite, careful, and really... See more

Company replied


Company details

  1. Window installation service
  2. Door manufacturer
  3. Door shop
  4. Door supplier
  5. Joiner

Written by the company

At Wandsworth Sash Windows, we began life solely supplying sash windows in the South West London area. We have since expanded to cover the whole of London and the home counties, supplying casement windows, front doors, French doors, bi-folding doors and much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

497 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(497)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I recently had three wooden sash…

I recently had three wooden sash windows installed by Wandsworth Sash Windows in my ground floor front living room, and I couldn’t be more pleased with the entire experience. From start to finish, the service was exceptional.

Communication with the office was always smooth and efficient, and I want to especially thank James, who was consistently helpful, knowledgeable, and a genuine pleasure to deal with. He made the whole process feel easy and well-organised.

The installation team, Arthur and Leo, were brilliant, they were always polite, punctual, and respectful of my home. Their workmanship was top-notch, and it was clear they took pride in what they do. The windows look fantastic and have really elevated the room, both in terms of appearance and insulation.

After the installation was complete, I had a few queries, and I was really impressed by how quickly and professionally they were addressed. It’s rare to find a company that combines great craftsmanship with such a high level of customer care.

I’m already planning to use Wandsworth Sash Windows again when it’s time to replace the other windows in my home. Highly recommended.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

I recently had three wooden sash…

I recently had three wooden sash windows installed by Wandsworth Sash Windows in my ground floor front living room, and I couldn’t be more pleased with the entire experience. From start to finish, the service was exceptional.

Communication with the office was always smooth and efficient, and I want to especially thank James, who was consistently helpful, knowledgeable, and a genuine pleasure to deal with. He made the whole process feel easy and well-organised.

The installation team, Arthur and Leo, were brilliant, they were always polite, punctual, and respectful of my home. Their workmanship was top-notch, and it was clear they took pride in what they do. The windows look fantastic and have really elevated the room, both in terms of appearance and insulation.

After the installation was complete, I had a few queries, and I was really impressed by how quickly and professionally they were addressed. It’s rare to find a company that combines great craftsmanship with such a high level of customer care.

I’m already planning to use Wandsworth Sash Windows again when it’s time to replace the other windows in my home. Highly recommended.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service, excellent window

Wandsworth Sash Windows provided a great service - we are very happy with our new sash window. Professional, courteous service was provided by everyone, from fitters to office. We would be happy to use them again.

2 June 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Jane,
Thank you for the review, we are happy you get to now enjoy your new sash window.

All the best,
WSW Team

Rated 5 out of 5 stars

Wandsworth Sash provided me with the…

Wandsworth Sash provided me with the best experience ever. Would definitely recommend!

3 June 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Dammy,
Thank you for taking the time to review us, we are delighted to hear you had a great expereince with our services.
Wish you all the best,
WSW Team

Rated 5 out of 5 stars

Really glad to have gone with this…

Really glad to have gone with this company for the replacement of one of my windows. It was a really old window with a traditional design. The company did a stellar job. Really great.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Expertise from Matthew at Wandsworth Sash Windows

I would like to recommend Matthew from Wandsworth Sash Windows! He was incredibly professional and knowledgeable, making the entire process smooth and stress-free. He took the time to answer all my questions and provided excellent recommendations. The quality of his work is outstanding. I highly recommend Wandsworth Sash Windows to anyone in need of sash window services!
Dr Azza

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Very well made

I recently had four pairs of sash windows by WSW / Parsons Joinery and am very happy. The quality of the work is just fantastic the windows look beautiful and the double-glazing has really made a big difference to how cosy the house feels. They also did a new set of French doors and the fit and finish are spot on and they feel really solid and well made.

The whole team were friendly and professional, turned up when they said they would and always left everything tidy. You can really tell they care about what they do and take pride in the details. I’d 100% recommend them if you’re looking for proper quality joinery work. Definately a 5 star experience.

29 May 2025
Rated 5 out of 5 stars

Amazing Service

I had one window fitted by Wandsworth Sash Windows and I’m really pleased with the result. The team arrived on time and completed the job quicker than expected, which was a pleasant surprise. The fitters were polite, friendly and clearly hardworking. I was impressed by how smooth and clean the whole process was, as I expected it to be more disruptive. We did have one visit rescheduled which was a little frustrating, but I understand these things can happen and it did not take away from the overall experience. The window looks great and works very well. It has only been a couple of days but everything seems spot on so far. I would definitely recommend them.

7 April 2025
Unprompted review
Wandsworth Sash Windows logo

Reply from Wandsworth Sash Windows

Dear Aaron,
We’re delighted to hear that you’re pleased with your new window and that the installation went smoothly. Our team always aims to be punctual, efficient and respectful of your home, so it’s great to know this came across. We also appreciate your understanding regarding the rescheduled visit and are glad it didn’t affect your overall experience. Enjoy your new window, and thank you for recommending us!
All the best,
WSW Team

Rated 5 out of 5 stars

Very happy

I had my work done in two phases. The first phase was the installation of a set of rear French doors. They look absolutely brilliant, flawless! The second phase was the installation of some windows. Also really impressed with those as well. Very happy with the service throughout provided by Wandsworth Sash Windows.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

What an expert installer Ghas is!

What an expert installer Ghas is. I arranged for Wandsworth Sash Windows to fit some bathroom windows for me in my rental property. Managing everything remotely with the time difference and between company and tenant is normally quite a challenge but all has been done really efficiently. Their fitter Ghas is such a pro.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

I had Wandsworth Sash Windows replace…

I had Wandsworth Sash Windows replace seven sash windows in my house – five at the front including a bay on the ground floor, and two more elsewhere. The whole process was really straightforward and easy. The work was done by Nishan and Bipi who were brilliant from the moment they arrived. They had a long drive to get to me in Heathfield every day, but they were always cheerful and positive. They worked incredibly hard and barely took a break – even when I tried to offer them tea, they just smiled and carried on.

The windows look amazing and you can really see the quality in the finish. I’ve already had a few neighbours comment on how nice they look from the outside, which says a lot. It’s made a real difference to the house. You can tell Nishan and Bipi really care about doing things properly, and they left everything clean and tidy when they were done.

Overall, I’m really happy I went with Wandsworth Sash Windows. Great team, great windows, and a job really well done. Would definitely recommend them to anyone thinking about getting their sash windows replaced. Solid five stars from me.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

These guys really know their stuff!!

These guys really know their stuff!!! When they arrived the technicians clearly explained their method of working and what they were going to do. I really appreciated that because replacing windows is not something I have ever done before so it was all completely new to me. I was really reassured and the technicians did the job so well. I did spot a couple of bits that I thought needed a bit of extra work which I pointed out to them and they happily dealt with for me.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

John and Shaun

John and Shaun - fantastic work.

WSW replaced 8 sash windows, two of which needed extensive repairs to the box just shy of a full box replacement. Despite the challenge, John and Shaun did a great job and the results look as good as new. Excellent team and I can't recommend them enough.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Great process overall

Great process overall. Professional with good documentation throughout.
The team that installed were very professional, tidy and did a fantastic job. Window looks great.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

I had two rear casement windows fitted…

I had two rear casement windows fitted and, despite a slightly longer lead time than expected, I am very satisfied.

The windows themselves are excellent quality and have made a big difference to the comfort and appearance.

There was a small issue I noticed just after installation, but I was really impressed with how professionally and quickly the team responded, it was dealt with without any fuss and to a high standard. It’s clear the company genuinely cares about delivering a great service and standing by their work. The installation was tidy. I’d be happy to use Wandsworth Sash Windows again.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Help years later

I had 3 windows fitted by WSW a few years ago. Recently I had a problem where one of the windows was difficult to operate up and down as has normally been the case in the years since the window was fitted.

I knew I had a guarantee with WSW so I contacted them and asked for their help. There was no wrangling or quibbling, they helped me right away and got someone booked in to fix it for me.

The fix only needed 10 minutes on site but it is beyond my capabilities to know what is best to do. I’m glad they were there to help and it’s impressive the service they are still willing to provide many years after I had my windows fitted. It reduces my stress knowing that they can do that for me.

1 April 2025
Rated 5 out of 5 stars

Great work

Had four new front sash windows installed by Wandsworth Sash Windows and couldn’t be happier with the result. The quality of the windows is excellent, and they’ve really improved both the look and warmth of the house. Jon and his colleague were fantastic — professional, skilled, and clearly knew exactly what they were doing. The whole process was smooth from start to finish. Highly recommend!

5 April 2025
Unprompted review

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