Lovely purse just as described. I contacted them through Instagram to ask a question before purchase and got a response within the hour! Product arrived within a few days, beautifully packed it could... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Beautiful hat and expertly made! I love the draw string detail on the inside to adjust the size of the hat and the thin belt detail on the outside. Fab that the hat folds away into a bag too. I recei... See more
Company replied
The necklace that I purchased was unavailable from some other retailers and so I was pleasantly surprised to be able to purchase from you. It was delivered very quickly and wrapped very nicely as a pr... See more
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Having seen and tried on The Backless elegant bonnet at an airshow, followed by a country fair, I decided I didn't need yet another hat; I have loads, and I wasn't going on holiday, so I didn't need... See more
Company replied
Company details
- #87 of 280 best companies in Fashion accessories shop
Written by the company
As an environmentally focused retailer with a desire to support fashion that is sustainable and ethically sourced, we have everything you need to finish off that outfit and help you feel amazing inside and out. Our accessories range is carefully chosen for it's provenance, method and materials of manufacture and their beauty. The result is an eclectic mix of things that you won't find in your average shop and we are always searching for new and exciting adornments to improve our range. We believe that all women should aspire to be beautiful and confident; having the right accessories can really help. We love the Urban dictionary’s definition of Sassy. “possessing the attitude of someone endowed with an ungodly amount of cool”. Add to this a little bit of passion and you have what we would call a "Sassy Spirit".
Contact info
Julian Bower, LN11 9QN, Louth, United Kingdom
- 07510343376
- clare@sassyspirit.co.uk
- sassyspirit.co.uk
4.8
Excellent
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Good service ,would recommend
25 June 2018
Unprompted review
Reply from Sassy Spirit
Sue, I really appreciate you taking the time to leave Sassy Spirit this review. Thank you Clare. xx
Exemplary Customer Service
Excellent customer service (and beautiful products). The bag I ordered arrived in time for a birthday present (I'd forgotten all about it so they got me out of a sticky situation!!). I'd recommend them without any reservations.
17 June 2018
Unprompted review
Reply from Sassy Spirit
Julie, thank you for this lovely review. More than happy to help. Hope she loved the present.
Quailty Product and Great Service.
Loved the Madraff bag .Best choice on the internet regarding designs and sizes.Fast delivery.
10 June 2018
Unprompted review
Reply from Sassy Spirit
Thank you Liz for this lovely review. Glad the gift arrived in time.
First time buyer
This is the first time I ordered from Sassy Spirit and have to say I'm very pleased with the service and fast delivery. I have already recommended this website to a member of my family.
5 June 2018
Unprompted review
Reply from Sassy Spirit
Debbie, thank you for that lovely feedback and also for recommending us to your family. Our Madaraff baskets are really popular and I am sure you will enjoy using yours this summer.
Recomendation
Great, quick service. Items arrived in excellent quality condition.
25 May 2018
Unprompted review
Reply from Sassy Spirit
Louise thank you for taking the time to write us a review. We look forward to welcoming you back to our store again soon. Stay Sassy!
Clare is fantastic with great products
Clare is fantastic with great products. Thank you for making everything so smooth 😃
12 May 2018
Unprompted review
Reply from Sassy Spirit
Thank you for the lovely feedback Michelle. I am aim to please. Xx
Excellent customer service
30 April 2018
Unprompted review
Reply from Sassy Spirit
Morris, thank you for taking the time to leave us a 5 Star Review. We really appreciate the feedback.
Loved the product
Loved the product, delivered on time and packaged well
28 March 2018
Unprompted review
Reply from Sassy Spirit
We really appreciate you taking the time to leave us this positive feedback and look forward to supplying your accessory needs in the future. Stay Sassy!
I would totally recommend this shop
I would totally recommend this shop! Clare was so helpful and nice and the handbag I got is amazing. Thank you again!
26 March 2018
Unprompted review
Reply from Sassy Spirit
Maryam, thank you for taking the time to leave this feedback. I am so pleased that you love the bag. I look forward to welcoming you back to shop with us again soon.
Claire was very helpful
Claire was very helpful, handbag was very well packaged and arrived in excellent condition
22 March 2018
Unprompted review
Reply from Sassy Spirit
Thank you for leaving us a 5 Star Review. We really appreciate you taking the time to tell us that we met your expectations.
Great service delivered promptly
Great service delivered promptly. Beautiful well made scarves at a great price. Highly recommended.
17 March 2018
Unprompted review
Reply from Sassy Spirit
Karen, thank you for taking the time to leave us a review. We really appreciate your business and the positive feedback.
Arrived well packaged and protected
Arrived well packaged and protected. Delighted with my purchase. Looks better than the image. Would def shop/recommend you again
23 February 2018
Unprompted review
Reply from Sassy Spirit
Mary, thank you for your lovely feedback. We are delighted to hear that you are pleased with your Hatinator. We look forward to welcoming you back again soon.
Very good service thank you.
3 February 2018
Unprompted review
Reply from Sassy Spirit
Hilary, thank you for taking the time to leave us a review. We really appreciate your business and feedback.
Hibiscus fascinator
Quick and easy choosing and ordering system and delivery quick with no problems. I haven't worn my fascinated yet but is very suitable, matching my outfit exactly (just like the on-line pictures)
My only issue was one of the flowers has come loose but easy to fix. I have no time to exchange but for the price I paid I am happy to fix myself.
I would recommend Sassy Spirit to others. Thank you.
3 December 2017
Unprompted review
Reply from Sassy Spirit
Thank you for your feedback. We are sorry to hear you have had an issue and will make contact with you to discuss how we can resolve.
A beautiful range of products
A beautiful range of products, with good price points. Good communication for any problems and speedy delivery of order. Would highly recommend, and have shopped several times. Keep going back for more gifts! The last handbag I bought was wonderful for my night out last weekend, with wrist strap meant I could dance the night away without having to clutch it constantly!
19 July 2017
Unprompted review
Reply from Sassy Spirit
Thank you for your review Katie and the lovely feedback. Hope to be of service to you again soon.
Bought a new handbag it's great pale …
Bought a new handbag it's great pale blue, nice colour for the summer
19 May 2017
Unprompted review
Reply from Sassy Spirit
Thank you for the feedback Jean. It is much appreciated. Hope we can help you again soon.
Amazing items
I have some amazing bags, scarves and jewellery from Sassy Spirit
I also had a party which was great fun and got a chance to look at items and try on before I made a decision to purchase but ended buying more...
Will be back sassy spirit x
15 May 2017
Unprompted review
Reply from Sassy Spirit
Thank you for your 5 star review Wendy and for sharing how much you enjoyed your party.
Amazing products and great customer …
Amazing products and great customer service!!
15 May 2017
Unprompted review
Reply from Sassy Spirit
Thank you Becky, we really appreciate your positive feedback.
Reply from Sassy Spirit
Thank you for the positive review Susan, I do hope that your friend loved her new handbag.
Great choice of super bags for all …
Great choice of super bags for all occasions and prices. I have trouble choosing especially with accessories too. Used my basket for well over a year every day to work & on holiday. My favourite one is from the peaches range but looking forward to seeing the new range . The internal bags make it easy to swap bags to co-ordinated one's outfits & I've bought items for presents too. Just need more friends to come to another party. Well done Claire. Your friendly non-pushy attitude makes it a great experience.
15 May 2017
Unprompted review
Reply from Sassy Spirit
Thank for such a lovely review Cathy and for your repeat business. Looking forward to doing another party for you soon.
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